Lilith Loves Henry Reviews 

113
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

It’s been about 2 weeks since ordered and it hasn’t updated from processing order I’ve emailed no reply I’ve went on chat bot no one gets back to you I don’t know what else to do to get my money back... See more

Rated 3 out of 5 stars

I contacted the company via email twice, and through their social media (Instagram) page about my order being delayed and I still haven’t had a reply. The order has now arrived and the products are co... See more

Rated 1 out of 5 stars

It’s been 2 weeks since I placed my order and I haven’t received any yet to receive anything, no even a confirmation that it’s on its way. Yet I keep receiving these emails to ‘review my order’. So he... See more

Rated 5 out of 5 stars

My second time buying an amber bracelet. Perfect size for babies (usually they're too big in my experience). Great quality. My daughter has worn hers for over a year non-stop - it is still in good co... See more

Company details

  1. Baby Store

Written by the company

Founded in 2014 , Lilith Loves Henry offers a vibrant and fun range of teething toys, dummy holders, weaning products and nursery accessories. Lilith Loves Henry’s products are made from 100% food grade silicone making them safe, durable and great for soothing sore gums and helping little teeth erupt. Relieve your baby’s teething pain and keep yourself sane with an adorable product from the UK’s number one teething destination!


Contact info

2.9

Average

TrustScore 3 out of 5

113 reviews

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2.9

All reviews

(113)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Not good at all 😞

It’s been about 2 weeks since ordered and it hasn’t updated from processing order I’ve emailed no reply I’ve went on chat bot no one gets back to you I don’t know what else to do to get my money back not good customer service at all. So sad 😞

26 June 2026
Rated 3 out of 5 stars

Disappointing customer service

I contacted the company via email twice, and through their social media (Instagram) page about my order being delayed and I still haven’t had a reply. The order has now arrived and the products are covered in what appears to be dog hair, but I’m still awaiting contact from them. It’s a real shame, as the products are great - I ordered some more from their website after purchasing face-to-face at the Baby & Toddler Show so was really happy to support an independent business but feel let down this time

31 January 2026
Rated 1 out of 5 stars

Haven’t received my order

It’s been 2 weeks since I placed my order and I haven’t received any yet to receive anything, no even a confirmation that it’s on its way. Yet I keep receiving these emails to ‘review my order’. So here I am reviewing my order - I have no idea where it is!

15 July 2025
Rated 5 out of 5 stars

Lovely shop

Went above and beyond to get my order to me for Christmas. Used for my son 7 years ago, and now my newborn. Highly recommend

12 December 2024
Rated 5 out of 5 stars

Returning happy customer

My second time buying an amber bracelet. Perfect size for babies (usually they're too big in my experience). Great quality. My daughter has worn hers for over a year non-stop - it is still in good condition and has never fallen off. Now buying a gift for someone else.

19 October 2024
Rated 1 out of 5 stars

Not received item

No dispatch email, stupidly long delivery time even after paying first class… Oh and still not been delivered

18 July 2024
Lilith Loves Henry logo

Reply from Lilith Loves Henry

Hi, most customers contact us if there is a problem with their order as sometimes things do go astray. It’s a shame that you didn’t allow us the opportunity to resend your item. We suggest you check your junk registered email with us for your dispatch notification as it was sent.

Rated 1 out of 5 stars
Lilith Loves Henry logo

Reply from Lilith Loves Henry

Hello
Apologies that you have not received this item and have left this feedback as a result.
I can confirm that our tracking details that this has been delivered and I also now have an email saying that this item was received.
Thank you

Rated 5 out of 5 stars

Great Products

I originally got some bits at a baby show but this reorder is because they’re great! Durable, practical and stylish. We will be ordering again

2 January 2024
Rated 5 out of 5 stars

Teething bunny

Super friendly and speedy service! This is the second teething ring bought as a gift after such great success, babies seem to love them. Easy to hold and soothing on their little gums 🤍🤍🤍

29 November 2021
Rated 5 out of 5 stars

We love the Weaning set

We love the Weaning set its really good quality and works really well for my children they’re a bit over the weaning stage but the set if perfect for them. No more spilling and they are easy to wash plus look really cool. Really works well. One happy customer here. We will be looking to buy more of your products 👌👏

24 August 2021
Rated 5 out of 5 stars

Wonderful service

I ordered an Amber anklet and was not disappointed. The customer service was fantastic and such a quick turn around. Adele was so accommodating and helpful. I managed to get the initial measurements wrong but this was not an issue and was rectified for me the same day. Super service and I love the Amber beads! I would definitely order from Lilith Loves Henry again.

2 June 2021

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