Subject: Concerns Regarding Product Authenticity and Price Increases Dear Like Shopping Team, I hope this message finds you well. I am reaching out to express my growing concern regarding certain pr
Subject: Complaint Regarding staff Unprofessional Behavior and Unjustified Price Increase
Dear Like Shopping Team,
I hope this message finds you well. I am writing to express my disappointment and concern regarding a recent experience I had with your company's service.
On [3 Rd February 2024], I placed an order for the A Goodnight Kiss Roja Dove perfume for women through your WhatsApp number (* +92 300 1300647 ) Subject: Complaint Regarding Unprofessional Behavior and Unjustified Price Increase for a fake perfume .
Dear Like Shopping Team,
I hope this message finds you well. I am writing to express my disappointment and concern regarding a recent experience I had with your company's service.
On [Date], I placed an order for the A Goodnight Kiss Roja Dove perfume for women through your WhatsApp number (*Hello, I Want to Purchase:* A Goodnight Kiss Roja Dove for women *Price:* Rs.2,400.00 *URL:*- Despite the listed price of Rs. 2400, I was quoted Rs. 3000 for the same item. Upon inquiry, I was informed that the rates had been updated, which was not communicated prior to placing the order.
Despite this discrepancy, I proceeded with the purchase and ordered five variants, totaling Rs. 15,000, which I paid upon delivery. To my dismay, the following day, when attempting to place another order for the same perfumes, I discovered that the price had doubled to Rs. 7500 per item as can be cross checked and verified from your main Like shopping PK website even .
This sudden and unjustified increase in price is both unacceptable and concerning. As a consumer, I expect transparency and fairness in pricing, and such arbitrary changes without prior notice undermine trust in your brand.
Furthermore, the fraudulent unprofessional behavior exhibited by your staff, including the lack of positive attitude and responsiveness on WhatsApp queries, is disappointing and reflects poorly on your company's LikeShopping Pakistan reputation.
I urge you to address these issues promptly and take corrective action to ensure that such incidents do not recur in the future. Upholding professionalism and ethical business practices is essential for maintaining customer satisfaction and trust.
I kindly request that the price of the A Goodnight Kiss Roja Dove perfume be reverted to Rs. 2400, as originally advertised, and that proper communication channels be established to prevent similar misunderstandings.
Thank you for your attention to this matter. I trust that you will handle this situation with the seriousness it deserves and take appropriate steps to rectify the situation.
Best regards,
Beena Khan
Contact Information: 03337889944]
3 February 2024
Unprompted review