liGo Reviews 

2,026
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful and knowledgeable staff who ensure a smooth ordering process. People frequently mention the fast and efficient delivery, with many receiving items quickly and well-packed. Consumers are very satisfied with product quality and competitive pricing, often finding great value and exactly what they needed. However, some customers also noted issues with product functionality, reporting items that were faulty upon arrival or developed problems shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super-rapid and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient service from start to... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the speed of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the prices to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nea... See more


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,026)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

Firstly I chatted on line to find out more about the product. This was very helpful. The product was delivered within 24 hours of ordering without charge. Very pleasing and professional customer service

16 March 2026
Unprompted review
Rated 2 out of 5 stars

I received the 2024 Cricket Annual when…

I received the 2024 Cricket Annual when I feel certain I ordered the newly released 2026 edition.

2 April 2026
Unprompted review
liGo logo

Reply from liGo

Hi Stephen, we're sorry to hear about your out of date cricket annual, sounds like it was run-out and it puts you on a sticky wicket for sure. 

We'll have to refer your review to the Trustpilot third umpire however, as we do not sell, nor have we ever sold cricket annuals, so we are stumped as to why you'd think this was us.

We hope you are united with the correct and current album soon.

Regards, liGo

Rated 5 out of 5 stars

I recently purchased a pair of Hawke…

I recently purchased a pair of Hawke binoculars for birdwatching from liGo. It was an easy site to navigate and I liked the fact that the site offered support to make sure the binoculars were right for you. Speedy delivery and said binoculars have done a great job here in Anglesey.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

IGO LIGO

I recently purchased a bt 3400 trio and found the cheapest deal here with free postage too, they arrived in no time at all I mean a cheap deal and they come to you for free why go anywhere else

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Used LiGo for first time

Used LiGo for first time. Immediate response for information before ordering. The order process is clean and simple. Good price. Received useful information about the product for use when I get it. Uncomplicated very impressive. Recommended. I'm not AI robot !

30 March 2026
Unprompted review
Rated 5 out of 5 stars

With two decades of experience we can say liGo are an excellent supplier!

We have been buying Siemens cordless phones from liGo for two decades or more. Siemens phones were good, and liGo are excellent suppliers. What makes them special is that if there are any product issues, they sort it out without fuss (in my view the 'secret' to retaining customer loyalty).

Sadly, there have been some quality issues with Siemens cordless phones. We were using Gigaset C575, and one of the two handsets failed well within the warranty period. liGo sent a replacement; that too failed after 18 months or so.

So we bought the E560 dual set. That turned out to have an older version of address book (with one number per name). So we exchanged it for E390 dual set (which is similar to C575) and liGo also refunded the price difference. The handsets are working fine so far.

liGo are not responsible for Siemens's deterioration in product quality, but as said before, liGo put matters right - fairly and honestly. What more can a customer ask? A special thanks to Lewis.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Exception customer service

Exception customer service
Very pleasant person took my call, had a record of a previous purchase to hand, cold immedialy confirm the additional handset I required was available and was able to process my order within mi uses
The handset arrived, as promised the next day.
A clear demonstration as to how it should be done and which sets this Company ahead of others.

24 March 2026
Unprompted review

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