Lifepro Reviews 

1,517
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and effectiveness of the products, finding them well-made and beneficial for health and wellness. The customer service team and staff receive consistent praise for being helpful, professional, and empathetic, often providing quick responses and efficient solutions, including prompt replacements. However, some customers occasionally reported products arriving faulty or stopping functionality after some use. These situations were consistently met with excellent customer support, promptly providing replacements or solutions and reinforcing trust.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction and even love for various items like... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional level... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of... See more

Response time

Reviewers consistently express satisfaction with the promptness of customer service, often noting quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vibration plate is easy to use, feels sturdy, and runs smoothly. I mainly use it to improve circulation, reduce muscle stiffness, and add a little extra movement to my daily routine. The machine... See more

Company replied

Rated 5 out of 5 stars

My return was 100% hassle free! I returned the waver plate only because I get motion sick and that's not the fault of Lifepro! I dealt with Pejay who was empathic and immediately approved my return,... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a vibration plate and my cord did not fit well. I reached out to LifePro and Arthur reached out and quickly analyzed my problem and I received a replacement cord in a few days. It... See more

Company replied

Rated 5 out of 5 stars

I received a new LifePro Max which is integral to my health in stabilizing my joints as I have EDS. It arrived, I plugged it in and nothing. I went through Amazon and was referred to Ben at LifePro cu... See more

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,517)

1,380 reviews in the last 12 months

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Rated 5 out of 5 stars

I reached out to Life Pro customer…

I reached out to Life Pro customer service and got an immediate response from Bunny @ Life Pro regarding my Life Pro Red therapy belt stopped working most likely due to connector cord issue.The part couldn’t be replaced in a timely way so Bunny addressed this problem quickly with getting in a request for a replacement belt. I couldn’t be happier since I rely a lot on this product for an injured ankle and it literally keeps me moving with daily sessions of use. Thank you to Life pro team especially Bunny for being so helpful.Looking forward to receiving my new belt 🙏🏼😊

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! While we're sorry to hear that your Red Light Therapy Belt stopped working, we're delighted that Bunny was able to respond right away and quickly find the best solution for you.

It's especially meaningful to hear how important your therapy belt has been in supporting your recovery and helping you stay active while healing your injured ankle. Knowing that Bunny recognized the urgency of your situation and promptly arranged a replacement means so much to us.

We'll be sure to share your heartfelt compliments with Bunny and recognize her for her outstanding care and dedication to our customers.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope your new belt arrives soon so you can continue your wellness journey without interruption. Wishing you a smooth recovery! 🧡✨

Rated 5 out of 5 stars

A+ Customer Service

One of my batteries was dead on arrival, and Rosalinda got it queued for replacement right away. Thanks! Now, let's heal this tennis elbow.

15 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! We're sorry to hear that one of your batteries arrived defective, but we're delighted that Rosalinda was able to get your replacement queued right away and make the process quick and hassle-free.

We'll be sure to share your kind words with Rosalinda and recognize her for providing prompt and attentive customer service.

We hope your replacement arrives soon so you can get back to using your product—and we're wishing you all the best on your road to recovery. Here's hoping that tennis elbow heals up quickly!

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

5 Stars

Products have been sturdy and user friendly! Support with products also has been great with emails showing how to use the products and even checking in. Lastly, customer service has been amazing as well. They were prompt and reassuring and fixed any problems I was having quickly.

17 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you've found your Lifepro products to be sturdy, user-friendly, and a great addition to your wellness routine.

It's also great to know that our support resources, including our instructional emails and follow-ups, have been helpful in getting the most out of your products. We're especially delighted to hear that our customer service team was prompt, reassuring, and able to resolve any issues quickly.

Providing quality products backed by exceptional support is exactly what we strive for every day.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your health and wellness journey 🧡✨

Rated 5 out of 5 stars

Glass Door replacement

I recently needed a replacement glass door for my sauna, and I got paired with Susan. She went above and beyond to help me! She wasted no time in getting the process started, kept me posted without me having to reach out, and was incredibly kind. If my recommendation holds any weight, she deserves a raise for how she helps her customers. That kind of service keeps customers coming back for more products.
Thanks!

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your incredible feedback! We're delighted to hear that Susan provided such exceptional support while helping you with your replacement sauna glass door.

It's wonderful to know that she made the process seamless by getting everything started right away, keeping you updated without you having to follow up, and treating you with such kindness throughout the entire experience. We'll be sure to share your thoughtful compliments with Susan and recognize her for going above and beyond for our customers.

Hearing that this level of service inspires you to continue choosing Lifepro means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨

Rated 5 out of 5 stars

I was having an issue with one of…foot massager

I was having an issue with one of LifePro foot massagers after moving. I contacted the Customer Support department. And they took care of my issue right away. It was resolved and she kept me in the loop the whole time. This is my 3rd product with is company and now I know why. Great customer service.

3 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that our Customer Support team was able to resolve the issue with your Lifepro foot massager quickly and kept you informed every step of the way.

Providing prompt communication and making sure our customers feel supported throughout the process is something we take great pride in. It's especially meaningful to hear that this is your third Lifepro product and that our customer service is one of the reasons you continue to choose us.

Thank you for your continued trust, loyalty, and support. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨

Rated 5 out of 5 stars

My life pro vibration plate has done…

My life pro vibration plate has done wonders for my legs and tone on my body. The company has made a solid product that has lasted me 2 years now and is still preforming at the best level. I am super happy I purchase this product and would buy more of there line of products from personal experience.

17 July 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that your Lifepro Vibration Plate has made such a positive difference for your legs and overall muscle tone.

It's especially rewarding to know that after two years, your vibration plate is still performing at its best. We take great pride in creating durable, high-quality products that our customers can rely on for years to come.

Hearing that you're so happy with your purchase and would confidently choose more products from our lineup means the world to us.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨

Rated 5 out of 5 stars

I had bought my lifepro 6 months ago…

I had bought my lifepro 6 months ago and after I contacted them they did replace very quickly. I’m impressed, thanks

17 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! While we're sorry to hear that your Lifepro product stopped working after several months, we're delighted that our team was able to provide a replacement quickly and make the process as smooth as possible.

Standing behind our products and ensuring our customers are taken care of is something we take great pride in, and we're so glad we could leave you with such a positive impression.

Thank you for your trust, support, and kind words. We're honored to have you as part of the Lifepro family and wish you many more years of health and wellness with your replacement product 🧡✨

Rated 5 out of 5 stars

Ben was very helpful and assisting me…

Ben was very helpful and assisting me with getting a return label. It was much appreciated. He made the process quick and easy.

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! We're delighted to hear that Ben was able to assist you with obtaining your return label and made the process quick and easy.

We'll be sure to share your kind words with Ben and recognize him for providing such helpful and efficient customer service. Making every interaction as smooth and hassle-free as possible is exactly what we strive for.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Pejay assisted with my replacement…

Pejay assisted with my replacement product. I have three products from life pro and I love their customer service !,

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay was able to assist you with your replacement product and make the process smooth and hassle-free.

It's especially meaningful to know that you're a proud owner of three Lifepro products and that our customer service has continued to meet your expectations. We'll be sure to share your kind words with Pejay and recognize them for their outstanding support.

Thank you for your trust, continued loyalty, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

LifePro really stands behind their…

LifePro really stands behind their products! Thank you guys very much for helping me resolve an issue with an item I had. You guys do a great job and have great products.

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're honored to hear that you've had such a positive experience with both our products and our customer service.

Standing behind our products is one of our core commitments, and we're so glad we could help resolve the issue with your item quickly and to your satisfaction. Knowing that our support team was able to make the process easy for you means a great deal to us.

Thank you for your trust, support, and kind words. We're proud to have you as part of the Lifepro family and look forward to continuing to support your health and wellness journey for years to come 🧡✨

Rated 5 out of 5 stars

I love my Lifepro vibration plate

I love my Lifepro vibration plate!
When it stopped working Erika with customer service was such a pleasure to work with. We sent the needed information and had a replacement unit 6 days later - not business days - total days.
They kept us updated throughout the process. The very best customer service!

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that you love your vibration plate and that Maria was able to provide such exceptional support when you needed it.

It's wonderful to know that your issue was resolved quickly and that the replacement process gave you complete confidence in our commitment to standing behind our products. We'll be sure to share your kind words with Maria and recognize her for her outstanding customer service.

Hearing that you would purchase from Lifepro again with total confidence means so much to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

I love my vibration plate

I love my vibration plate! Plus this company is awesome! When I had an issue Maria in customer service was amazing. They took care of the issue immediately and actually sent me a replacement plate! I would by from this company again with total confidence!

16 June 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that you love your vibration plate and that Maria was able to provide such exceptional support when you needed it.

It's wonderful to know that your issue was resolved quickly and that the replacement process gave you complete confidence in our commitment to standing behind our products. We'll be sure to share your kind words with Maria and recognize her for her outstanding customer service.

Hearing that you would purchase from Lifepro again with total confidence means so much to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

Remote replacement

Ben was so helpful and courteous. Seamless transaction. Highly recommend this company!

1 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Ben provided such helpful and courteous service and made the entire process seamless for you.

We'll be sure to share your kind words with Ben and recognize him for his outstanding customer care. It's always our goal to make every interaction as smooth and enjoyable as possible.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

Great Customer Service Team

I have so many LifePro products and love all of them! I really love the Vibration Platform and have purchased 3 of the Rumblex 4D for my 3 homes. I use it for 30 minutes everyday and also have my husband using it. I also want to thank Martha from Customer Support at LifePro. She was very patient in helping me with a problem that I had and helped me solve it! Thank you so much to Martha and the LifePro Company.
Sincerely, Debbie

14 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your incredible feedback, Debbie! We're honored to hear that you've made so many Lifepro products a part of your wellness routine and that you love your Rumblex 4D so much that you've purchased one for each of your three homes.

It's wonderful to know that you and your husband enjoy using the vibration platform every day and that it has become such an important part of your daily routine.

We're especially grateful for your kind words about Martha. We'll be sure to share your heartfelt compliments with her and recognize her for the patience, care, and dedication she showed while helping you resolve your issue.

Thank you for your continued trust, loyalty, and support. We're truly honored to have you as part of the Lifepro family and look forward to being a part of your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

Replacement

I bought a Lifepro Wavermini about 6 months ago and it had stopped working. The team at Lifepro gave me some steps to try but they didn't work. They quickly sent me a replacement and I couldn't be happier. The whole process took about a week. I can't remember the last time I had better customer service.

8 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! While we're sorry to hear that your WaverMini stopped working after several months, we're delighted that our team was able to quickly assist you and provide a replacement.

We're glad the troubleshooting steps were explored first, and when they didn't resolve the issue, we were able to get a replacement to you in about a week. Standing behind our products and making the warranty process as smooth as possible is something we take great pride in.

Hearing that this was some of the best customer service you've experienced truly means the world to us.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you many years of enjoyment with your WaverMini 🧡✨

Rated 5 out of 5 stars

Dennis answered all of my questions and…

Dennis answered all of my questions and offered so many helpful tips on how to use my allevared belt and my Rumblex 4D. I am grateful that I invested in your products because the helpful information your staff provided makes the products I purchased even more valuable to me. Thank you so much!

16 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Dennis was able to answer all of your questions and provide helpful tips for using your AllevaRed Belt and Rumblex 4D.

It's great to know that the guidance and support from our team have helped you get even more value from the products you invested in. We believe having the right information and support is just as important as having quality products, and we're so glad Dennis helped enhance your experience.

We'll be sure to share your kind words with Dennis and recognize him for his outstanding customer service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey 🧡✨

Rated 5 out of 5 stars

Their service is impeccable

Their service is impeccable. They replaced my belt after a malfunction with no questions asked.

15 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience with our customer service team.

While we're sorry your belt experienced a malfunction, we're delighted that our team was able to make the replacement process simple and hassle-free. Standing behind our products and ensuring our customers feel supported is something we take great pride in.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Quick response

Pejay helped to start the process of figuring out what’s wrong with my vibe plate. Super quick responses (like shocked, normally I have to wait days and days with most companies) hoping the new cord works! Thank you!

15 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! We're so glad to hear that Pejay was able to quickly help you get the troubleshooting process started for your vibration plate.

It's wonderful to know that our response time exceeded your expectations! We understand how important timely support is, and we're delighted that Pejay was there to assist you every step of the way.

We hope the new power cord resolves the issue and gets you back to enjoying your vibration plate as soon as possible. If you need any further assistance, our team will be here to help.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family 🧡✨

Rated 5 out of 5 stars

Pejay provided prompt and helpful…

Pejay provided prompt and helpful customer service to successfully register my products for warranty. I appreciate the clear and professional communication. My experience with the products has been great so far.

15 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay provided prompt, professional, and helpful assistance with registering your products for warranty.

It's great to know that the process was smooth and that you appreciated the clear communication throughout. We're also thrilled to hear that you've been enjoying your Lifepro products so far!

We'll be sure to share your kind words with Pejay and recognize them for their outstanding customer service.

Rated 5 out of 5 stars

Pejay was extremely helpful and…

Pejay was extremely helpful and responsive. He helped me out and shipped a new cord asap after learning of my damaged cord. I am pleasantly surprised with how great the service was!

19 June 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay was so helpful and responsive in assisting you with your damaged cord.

It's great to know that he acted quickly to arrange a replacement and made the entire process smooth and hassle-free. We'll be sure to share your kind words with Pejay and recognize them for providing such outstanding customer service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

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