LifeLock Reviews

17,201

•

4.9

Software Company

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Review summary

Created with AI, based on recent reviews

Considering 7,385 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share how secure they feel knowing that monitoring services are active, noting that prompt alerts regarding suspicious account activities or credit inquiries provide deep peace of mind. Consumers appreciate the knowledgeable representatives and the smooth, reliable processes that keep their personal finances thoroughly protected against potential threats. Though some reviewers were not happy with customer support, individuals occasionally mentioned facing challenges with communication. These users noted receiving assistance from overseas representatives, struggling with password management without personal tech literacy, or encountering support staff unable to locate billing change records.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and accurate alerts regarding suspicious... See more

Response time

Reviewers express great satisfaction and appreciation regarding the rapid response time. Consumers... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being polite, patient,... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, fast, and... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction and peace of... See more

Reviews shaping this summary

When my Credit Card was stolen, I asked the manager in my department at the hospital what I should do. She told me about LifeLock, that was probably 23 years ago. I have added my husband to the pro... See more

I used to worry all the time because my social security number was compromised by someone I knew for decades before I discovered it. Now, eight years later, I won’t be without LifeLock. They even ke... See more

With the safe guards baked in the confidence in using the internet for commerce is high. Especially now that it seems we get notifications of information breeches from various companies in record num... See more

Company details

Software Company

Why LifeLock?

Written by the company

: Your personal information is not always in your control, which can expose you to identity theft. LifeLock, a leader in identity theft protection, helps protect this information by detecting and alerting you to identity threats you may not spot on your own. And if you do become a victim, a dedicated U.S.-based Identity Restoration Specialist will work to fix it--all backed by our Million Dollar Protection Package and money back guarantee. LifeLock has the highest reputation among identity theft protection brands and millions of customers trust us to help protect their identities.

Contact info

United States
lifelock.norton.com

4.9

Excellent

17K reviews

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All reviews

(17,201)

6,821 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

I have been with them a long time. They are always quick to alert me if there is an issue. They are a top tier company. Sign up!

25 September 2025

6 days ago

The website is difficult to…

The website is difficult to navigate,especially since the merger with Norton.

14 September 2026

6 days ago

Having someone watch my resources and…

Having someone watch my resources and my identity is so important.

25 September 2026

6 days ago

Lifelock has always taken great care of me. I don't worry knowing Lifelock is on the job looking out for me.

25 September 2026

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