I’ve used 2GO before and been completely satisfied w my experience. This time was no different. Service is quick, smart and things are made simple for the user. The product is excellent. The website i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice tool to buy Vodafone top-up credits using foreign credit cards which aren't possible to use by Vodafone. The payment process itself seems to be a bit too complicated.
Company replied
Software just as promised. Very quick in answering my questions Good price
Company replied
Using licentie2go for years know to renew my licenses for antivirus , so far always worked well. They also provide offers with nice discounts, which makes them attractive for me as a customer.
Company details
About Licentie2GO
Written by the company
Welkom bij Licentie2GO – de nummer 1 softwarespecialist! Bij ons koop je niet zomaar een product, maar investeer je in digitale zekerheid met 100% legitieme licenties. We bieden directe levering, op maat gemaakte installatie-instructies en gratis installatieservice. Onze deskundige specialisten staan zeven dagen per week voor je klaar.
Een kleine selectie uit ons aanbod!
- Beveiliging – Bescherm je apparaten tegen virussen en andere online bedreigingen.
- Office Pakketten – Alle tools die je nodig hebt voor productiviteit en werk.
- Multimedia Software – Software voor het bewerken van foto's, video's en audio.
- Cyber Protection – Verhoog je digitale veiligheid met geavanceerde beschermingssoftware.
- VPN – Bescherm je privacy online met een VPN-dienst.
- Besturingssystemen – De nieuwste versies van besturingssystemen voor je computer.
- Cadeaubonnen – Verras iemand met een cadeaubon voor software.
- Beltegoed – Top-up je mobiel met beltegoed.
Bij Licentie2GO vind je software in de volgende categorieën:
Bij Licentie2GO zorgen we ervoor dat jij altijd tevreden bent met je aankoop!
De 10 Sterren van Licentie2GO
Written by the company
- 1. Nr 1. softwarespecialist
- Licentie2GO is de nummer 1 softwarespecialist! Dagelijks werken we met een team van specialisten aan het verbeteren van onze website, het scherp houden van ons aanbod en het verbeteren van onze activatiehandleidingen. Dit heeft geresulteerd in een toppositie op Trustpilot!
- 2. 100% legitieme licenties
- Legitieme licenties garanderen een looptijd tot en met de einddatum. Je krijgt regelmatig updates waardoor je altijd toegang hebt tot de nieuwste functies en updates.
- 3. Instructies op maat
- Haal alles uit je aankoop met de beschikbare instructiesets. Van downloaden tot het optimaal instellen van jouw product. 100% installatiegarantie!
- 4. Verlengen zonder verlies van dagen
- Omdat je bij ons je verlangwekker kan instellen gaan ongebruikte dagen nooit verloren! Wij geven je de instructies zodat jouw licentie naadloos wordt verlengd.
- 5. Zeven dagen per week ondersteuning
- Onze toegewijde softwarespecialisten staan zeven dagen per week klaar om jou te voorzien van deskundig advies. Wij zijn er wanneer jij ons nodig hebt!
- 6. Niet goed, geld terug garantie
- Verkeerd product gekocht? Niet tevreden? Onze 100% tevredenheidsgarantie zorgt ervoor dat je altijd tevreden bent met je aankoop.
- 7. Korting voor loyale klanten
- Loyale klanten krijgen altijd verlengkorting via een persoonlijk verlengaanbod en kunnen flink besparen door mee te doen aan de Vertel een Vriend promotie.
- 8. Gratis installatieservice
- Laat jouw product gratis installeren! Kies een geschikt moment in onze agenda, en wij installeren de software kosteloos voor jou! Je wordt volledig ontzorgd en we stoppen pas wanneer jij tevreden bent!
- 9. Gratis cadeaus
- Wij waarderen jou als klant! Daarom krijg je alleen bij ons op geselecteerde producten een gratis cadeau! We verassen je graag!
- 10. Gratis uitproberen
- Test de software voordat je de productsleutel opvraagd en ontdek of het aan jouw systeemvereisten voldoet voordat je een definitieve beslissing neemt. Op aanvraag beschikbaar.
Onze belofte!
100% legitieme software met installatie- en activatiegarantie!
Bij ons krijg je niet zomaar een softwarepakketje en de hartelijke gelukwensen.
Bij Licentie2GO weet je zeker dat het klopt en dat jouw software 100% naar wens werkt.
Onze software is 100% legitiem en kan veilig en vertrouwd worden geïnstalleerd.
We leveren een volledige activatiehandleiding die je stap voor stap helpt met downloaden, installeren en activeren. Zo garanderen we een 100% werkende installatie!
Een 100% tevreden klant, daar gaan we voor!
Als je alsnog niet tevreden bent of hulp nodig hebt, neem dan contact met ons op via service@licentie2go.com.
Onze specialisten helpen je en lossen het graag op!
Wil je meer weten? Bekijk dan
Jouw 10-sterren ervaring bij Licentie2GO!
Contact info
Twentepoort Oost 3a, 7609 RG, Almelo, Netherlands
- +31850292122
- service@licentie2go.com
- licentie2go.com
4.8
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shocking service no more and a fantastic support to resolve the issue
I have been contacted immediately by the company and the issue i raised was thoroughly investigated with keeping me informed at all times. My comments were taken on board seriously and actioned, which was great to know as a customer. I also have been offered a direct support via phone plus the same support in 2022 in order to ensure that the issue will not occur again. Fantastic turnaround and all i can say that this is how customer should be treated. Definitely recommend the company and if any issue will happen in a future I know i can rest assured that they will support me in order to resolved it!
Absolutely rubbish service, I didn't get my key. Sent many emails, called. No answer. Do NOT purchase with this company
I finally received instructions how to access my licence key.
26 March 2021
Reply from Licentie2GO
Dear Sylwia
It is very nice to hear that we were able to solve it so well! This would not have been possible without your excellent cooperation. Thank you very much and see you next year!
Dear Sylwia, thank you for your honest review.
I am sorry to hear that you are not satisfied with our service, and I want to do everything I can to make sure you still have the positive experience we want for all our customers. On 25 March, we received an e-mail from you requesting the licence key. We responded within half an hour. The next day, we received another e-mail from you with the same request. We also responded to that immediately. We also immediately replied to the next e-mail you sent us - we always reply to all e-mails received during office hours on the same day. You write that you have called us, but that is not possible - we provide support via e-mail and via the chat on our website, and we do not have a telephone number to call us.
Almost all licenses of our products are in stock, and we deliver them immediately after purchase. After your purchase, you will immediately receive an order confirmation by e-mail, containing all instructions for successfully using your purchase. In addition, you can always find your purchases with the corresponding licence codes if you log into your account on our website. You also bought from us earlier last year, and we delivered your licence with the same procedure right then and there. This is exactly why I am surprised by your review, because you are already familiar with the way we work.
I can imagine that you are not satisfied with the way things went, but I hope you understand that we tried everything to provide you with the information you requested. I would like to get in touch with you to discuss the situation and make sure you are 100% satisfied with your purchase and the service we provide. Can you send an email to service@licentie2go.com, with the subject 'TrustPilot Review'? I'll make sure we can come to a solution together that will make up for your negative experience with us. I look forward to hearing from you.
Customer service matters,more info please
Goedendag, beste
Pros:
Affordable
User friendly interface
Clear instructions
Cons:
Instructions and manual is not retrievable despite clear instructions of "clicking the green button for retrieve activation code"
Always "get back to u in 5 min" without getting back
Close my chat without a word of replies
Despite acclaimed appointment to teach installation,no appointment by cust ser rep and no customer service rep is available to reply,they just say please wait for 5 mins or either close my chat.
Returns claimed to be done within 24 hours,however,the number they accept for returns, bestelnummer 9 digits is unlike the acclaimed 6 digit numbers.
Reached within an hour after TrustPilot review, shortly handled by a customer rep about instructions despite being earlier ignored by 2 customer reps,one busy,asked me to wait for 5 min and without following up, one closes my chatbot,and ignores on the second attempt.
I asked and filed a refund due to bad customer service,The customer rep asks me to refer for instructions instead, which I have been trying and reloading for more than a hundred times after purchase, asked but ignored, asked for return then forwarded to the same useless file.I will suspect this is a scam.
However, as a student on diminutive cash reserves,I was keen to buy at first as antivirus is an important app to secure any online or offline activities.However,with the bad services,I wish to return, cancel and refund order, thanks for reminding me about the instructions/manual/useless
helpless retrievation code that left me hopeless,as I am truly upset by the pro-claimed excellent customer services.
I sincerely request for a return,thank you.After TrustPilot review again, I get reply within 10 minutes, I am approved foe a refund.However,it is still sensible to wait for 10 working or banking days for refund.Hopefully,I don't have to be grumpy and change my review for no refund by the time after 10 days.Finger-crossed.
It would be more than lovely if you have been consistent with your excellent customer services, in the past, present and the future.It is extremely rude to close customer's chat and ignore for a long period , when the customer, such as me, ask for an activation code for an app.
From the bottom of my heart,I hope you all get more supports, be more knowledgeable and responsible and less busy.Tbh the website is clear and ease the installation of app they are selling,* Idk if activation code works for everyone or just being glitchy with me.*interface and info are clear just I can't access to "retrieve code",I got a good deal for Norton antivirus at Lidl local store.Consistent customer services will be an attraction point, do remember to update **Andriod compability** too.
Thanks a million.
Goedendag, beste
19 March 2021
Unprompted review
Reply from Licentie2GO
Dear You Wan Xuan,
I am sorry that you have experienced this situation in this way. That is certainly not the standard of quality we are trying to aim for! Our goal is to make every experience completely positive! Unfortunately, we did not succeed this time.
We have immediately approved your request to return this order. The confirmation has been sent to you by e-mail.
We would still like to turn this experience into a 5 star experience. In response to the confirmation of the return request, could you let us know what we can do for you to achieve this?
We would love to hear from you and get in touch with you!
Kind regards,
Customer service 2GO Software
Quick and reliable.
16 March 2021
topproduct and topservice
24 February 2021
Prima
Prima, doen wat ze beloven + handige instructies over hoe software te installeren. Kind kan de was doen.
7 February 2021
Simpel en direct te gebruiken
No nonsense. Straight to the point. Betalen en direct downloaden en installeren. In een mum van tijd onze laptops en gsm's via de link onze anti-virus software geïnstalleerd. Heel simpel.
21 January 2021
Value for money!
I bought Norton 360 deluxe for a discounted price and it’s working perfectly. Later Norton even upgraded my software by adding some extra utilities. Installation was easy with clear instructions. I recommend licentie2go.
18 January 2021
Nice business thanks i appreciatie
9 January 2021
Love the license (key) archive
Easy ordering. Easy way of working and love one place for all my licenses (license keys).
8 January 2021
Vlotte en accurate levering.
4 December 2020
Adobe Premiere Elements en Photoshop…
Adobe Premiere Elements en Photoshop gedownload en geïnstalleerd zonder problemen. Wel goed de instructies volgen !
24 November 2020
Consistent Office 365 renewal service…
Consistent Office 365 renewal service with reminders, over the years. And always at a good discount.
Clear communication.
Help service is fast, friendly and effective.
Renewal/download/activation process via MS sites could be simpler/easier.
30 October 2020
Fast and efficienr
29 October 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.