liberis.comReviews 

1,630
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and quick response times, making the funding process straightforward and stress-free. Reviewers often mention that the company delivers on its promises and provides crucial support for small businesses. However, some customers also noted issues with customer service, experiencing slow responses or conflicting information. A few other people also felt that the application process could be frustrating and take longer than expected, leading to disappointment.

What people talk about most

Service

People report positive experiences with service, often highlighting the excellent, professional, and friendly... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness, patience, and clear... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Brian Beacham has been an absolute pleasure. He guided us through accessing short‑term funding via Liberis, making the whole process clear, straightforward, and stress‑free. Brian to... See more

Company replied

Rated 5 out of 5 stars

GREAT service, has done so much help for my small business. Ingimar has been beyond helpful with his advice and customer service. Highly recommend this service for anyone looking for funding and lit... See more

Company replied

Rated 5 out of 5 stars

Very thankful for your support.I have very small business open just Friday and Saturday. Try to get support from some companies before been let down many times but Liberis make my business change by... See more

Company replied

Rated 5 out of 5 stars

excellent customer service very helpful . They have delivered whatever they have promised,I’m very happy with them and all going smoothly well as I expected. It’s highly recommended for business fundi... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

Liberis are on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting finance with small businesses. They use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to their vision. Up to now they have funded almost 40,000 small businesses with over $1.5bn - but they believe there is much more to be done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,630)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Liberis.

Thank you Liberis.
Easy and straightforward.
Very clear and fast transaction.
Highly recommend

12 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

Rated 1 out of 5 stars

Very bad service and extremely…

Very bad service and extremely unprofessional behavior. Without my permission, they used my documents and transferred them to another person. I am still stuck dealing with this issue, and no one is taking responsibility. This has caused me serious stress and inconvenience. I expected better security and customer support, but they completely failed. I do not recommend their service to anyone.

13 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Dear Sultan,
We are sorry you are unhappy with the support we have provided while we investigate your concerns. As confirmed, we are handling this as a matter of importance, and will continue to keep you updated regarding our findings.
Kind regards, Liberis

Rated 5 out of 5 stars

Quick and helpful

Quick and helpful

24 February 2026
Unprompted review
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Reply from liberis.com

Hello Niro,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

Amazing service

Amazing service, Fron start to finish, would highly recommend
Thanks Guys

20 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Shaun,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

Rated 4 out of 5 stars

Seemed a lot of unnecesary id required…

Seemed a lot of unnecesary id required considering we have just completed payment on a previous loan

20 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Peter,
Thank you for your feedback. We are sorry you were frustrated with our request for additional information. In some cases this may be necessary to ensure all information on an account is correct. However, we have taken your feedback on board.
Kind regards, Liberis

Rated 5 out of 5 stars

I have been dealing with Liberis for…

I have been dealing with Liberis for just over a month now, the process was easy right from the start with the funds transferred very quickly and the weekly updates that are sent showing repayment progress are great.
I would highly recommend this company.

16 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Stacey,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

Rated 1 out of 5 stars

A bit of a disappointing experience

A bit of a disappointing experience. Worldpay had sent a load of messages saying the business was pre-approved and amount of £600, we don’t trade much in January so the monies would be handy to build stock. Clicked the link and had some calls. All seemed good apart from the arrangement fee of £218 on top of the £600, were a new business so I get the risk. I asked if that could be reduced but didn’t hear anything back in the time pressures that we had. So I went ahead. The agent said it was pre approved so just needed someone to release the monies. I explained too that we weren’t trading much in January but that wasn’t mentioned. So the application went off and guess what? It wasn’t pre-approved. I then had to provide account statements from Worldpay to prove income, bearing in mind this is information sent from Worldpay to Liberis to come up with the pre-approved figure. Once I managed to work out what statement they wanted it was then approved another week or so later. Then another complication, no transactions in the last 3 days, despite explaining how the business trades, we had to prove a trade before release of funds. Thankfully we did have a small trade to put through. The amount then got agreed.
£600 cost £818 in the end, the process cost us another 2 weeks. It’s painful but it eventually worked. Looking forward to building the business so we don’t need these and their process.

16 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hi Mark,

Thank you for taking the time to share your experience. We're sorry to hear that the process felt longer than you expected.

Your advance amount and fixed fee were discussed with you from the start, and once you confirmed you were happy to go ahead, we moved the application forward. There was a short delay while we checked whether any adjustments could be made to the fee, which unfortunately wasn’t possible due to the size of the advance.

We then needed some additional information to complete our standard checks. I appreciate that the formatting requirements weren’t as clear as they could have been, and this contributed to the back‑and‑forth. Before releasing funds, we also needed to confirm a recent transaction, which is part of our usual pre‑funding process.

I’m pleased the advance was ultimately approved, and we’re reviewing how we communicate documentation and trading requirements so the experience feels smoother for merchants in similar situations.

Thank you again for your feedback - it genuinely helps us improve.

Liberis

Rated 5 out of 5 stars

Great quick service

Great quick service everything straightforward from start to finish! Better than some other companies requesting this and that and prolonging the process! Highly recommended from me! 100%

2 February 2026
Unprompted review
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Reply from liberis.com

Hello David,
Thank you for your wonderful feedback. We're delighted to hear that you're happy with our service and thank you for the recommendation.
Liberis

Rated 5 out of 5 stars

The service was real quick

The service was real quick. Lisa was very helpful. I recieved the funds same day.

11 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Chandan,
Thank you for your feedback. We're delighted to hear that you're happy with the support Lisa provided.
Liberis

Rated 5 out of 5 stars

Excellent service

Excellent service

2 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Sumon,
Thank you for your feedback. We're very glad to hear you're happy with the service we provided.
Liberis

Rated 5 out of 5 stars

Max and Sophia - great service

Max and Sophia helped my business get a great deal to help out with our cashflow. Great customer service, very impressed and can't recommend them more.

15 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Ieuan,

Thank you for your feedback. We're delighted you're happy with our product and with the support Max and Sophia provided.

Liberis

Rated 5 out of 5 stars

I started with liberis first time and…

I started with liberis first time and find very cooperative and helpful people i recommend for financing to my friends

10 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Mirza,
Thank you for your feedback, we're very glad to hear you're happy with the service we provided.
Liberis

Rated 5 out of 5 stars

So straightforward and simple procedure…

So straightforward and simple procedure unlike other Companies we have used in the past. Brian in particular was great and incredibly helpful

26 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Martin,
Thank you for your feedback, we're delighted you're happy with our product and with the support Brian provided.
Liberis

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