Liam & Co. Reviews 86

I wish I could give zero stars. Do not buy from this company! I wish I had read Trustpilot reviews before I ordered. I also had the runaround with lost order, delay due to inspection, etc. Tried to cancel, but was told too late, and could possibly return (for a cost) after I received the items.
Dresses are made of cheap, shiny, printed material, and poorly constructed. No care instructions, just a size tag. Such a scam.

UGH! I have learned a valuable lesson here. Check Trust Pilot before ordering from something from a company like this. No different than Temu which u refuse to ever order from.
I ordered a set of overalls from Liam and Harper and as soon as it went through and I saw that it was international shipping I knew I would regret it.
After being "lost in shipment" my replacement arrived today and it is awful! Cheaply made of crummy polyester with horrible print.
I immediately sent a note to company and because it was on sale (I am embarrassed to say how much I paid even for sale price) it's doubtful they will accept a return.

I learned a very valuable lesson here. I'm trying not to order from Amazon, but at least I know if I get something crappy there I can return it.

If I could, I would give this company a negative star rating.

I was notified that my original order was lost in transit and that the company was sending a repalcement. I promptly emailed requesting a credit and was told that it was in the process of being shipped and they could not stop the process. This was my 2nd request to cancel the order for credit, the first time was around the 24 hourmark of the order being placed and was told pretty much the same thing. The order was placed over 2 weeks ago and today I finally received 2 items of the 6 I ordered. I have sent another email requesting a credit and cencelation of all the other items that I have not received and have asked ho to return the 2 items I received today for credit.

After reading reviews I am not hopeful that I will hear back from the company or get a credit.

Fabric is cheap slick!! Awful

Don’t waste your money. My order FINALLY arrived. The only sewn in tags were size. No fabric label. No care instructions. I’m not sure this “fabric” is even washable.

Blouse was advertised as LINEN & COTTON but when it arrived I was so disappointed.
The (per labeling laws) tag says 95% Polyester 5% Elastane. It is cheaply sewn and the scale of the print is NOT the sane as pictured on the model on website. Cheap and Sleazy. Now it says I have to send it back to China?!! And I have another dress soon to arrive and am wary!

I’ve been scammed. The quality of the product is very poor, not at all what is presented in the photos. I immediately threw them away.

not ok. raq: scam

PLEASE do not spend a penny on this company. It is a total fake company. China has found another way to steal US dollars. I followed all instructions for returning two items I purchased and they refuse to refund me. It is a SCAM

Scam! Item did arrive, but quality nothing like photo. The returns policy charges $40 to return the goods back to China, even though I asked if the items came from NZ in which they confirmed they did. Liam & Harper did refund me 40% of my order so feeling a bit lucky I got something.

!! Another scam site !!
I am surprised at myself, that I didn't check out Liam & Harper ahead of purchasing. I usually go to Trustpilot before doing anything else. Didn't do it this time; grrrr.
They have had my money two weeks. Have had 3 emails about my order being confirmed/on its way/delayed; none have an order number or reference. Just emailed them to chase my order; the message back from them didn't even have a legit email address or an email signature.
Have messaged again demanding my money back; not hopeful.
Be careful out there ...

Another bloody scam site - damn, wish I had of googled it before I ordered. Denim dress looks nothing like the dress I ordered at all... It's not even denim although it clearly is on the photo. It's a cheap shiny, polyester see-through Chinese fabric. Absolutely NOTHING like the photo and paid $80 on special!!

Very bad customer service. I want to return something and have sent so many emails and nobody replies back. Stay clear.

Awful company, poor quality shoes and unacceptable customer service. Avoid!

Buyer be warned! There is no clear way for returns and absolutely zero customer support. I have emailed 3 times inquiring to their return portal and have not received any replies. There is an address to ship to but it states "refunds are not guaranteed"!!! WHAT!!! Never heard of such a egregious policy for returns from any online company. Obviously never ordering again from this company.

Very poor quality and no response back from customer service when attempted to email.

The shoes have been delivered but they are not as described - they are also too small and have plastic moulded soles so are not worth the money at all - have contacted them about a return - let’s see what happens - what a shame

This company is a FULL SCAM! I ordered a dress from here they were called SERENA at the time however now they’ve changed their name to NIVARNA. At first when I ordered the order took ages to come & I spoke to someone called Yasmine who told me it was due to high volume of orders which is understandable however when I received the item it was poorly made and nothing like the picture when getting back in touch she told me to return the item which I did only for it to get returned back to me I have tried numerous amount of times to contact themselves but to no avail and the email is now coming up as spam

I am so upset. Why didn’t I read the reviews before ordering? They have rebranded themselves as Serena UK so please beware. I ordered their coach bag online since the 20th of November with fast shipping and Till today, this item isn’t here. When I tracked it, it initially says it would be delivered between 11-18th of December, but it now tells me 28th of February. I have contacted customer service for a refund as it was meant to be birthday gifts for my friends but they refused, claiming I had 24hrs only to cancel. Please do not use these guys!