We have been customers of Lever for a while and for some reason we can't get a response or reply for the last three months. We've reached out multiple times and still nothing. Very disappointing.
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See what reviewers are saying
Features are barely OK. The automation workflows could be improved. the emails are sent from lever.co and not from the recruiter who owns the "opportunity", which is what would save time, if not i... See more
Our journey with Lever's been nothing short of amazing! It's like they took all our hiring woes and turned them into a streamlined, efficient process. The best part is that Lever keeps all of our data... See more
Lever hands down is the best ATS out there. We decided to switch from Greenhouse since it was lacking reporting and customization features. What I love most about Lever is that its user interface al... See more
Company details
Written by the company
Lever's mission is to help the world hire with conviction. Our fresh take on the talent acquisition system combines powerful ATS and CRM functionality in a single, modern platform—so employers can source, nurture, and manage candidates all from one place.
Contact info
1125 Mission St, 94103, San Francisco, United States
- (415) 458-2731
- info@lever.co
- lever.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
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Lever is the best ATS!
Lever is the best ATS. Lever is intuitive and makes organizing candidates easy. Lever is responsive to feedback and makes updates accordingly.
Amazing experience !
My onboarding with Jeffrey was absolutely outstanding !
Lever for a team of 3
Pros:
- Great customer support/setup
- Intuitive software
- Fits even a small team of 3 and can grow with us for a while
- Tracks all activity related to candidates
Cons:
- Wish we could customize "archive" stages ourselves--not quite fully customizable on our own, but can do it through customer support
Love how much time this has saved me
Love how much time this has saved me! My first ATS at a rapidly growing start up. This has provided a lot more visibility into recruitment pipelines for our hiring managers. Very happy so far.
Amazing product with a super clean…
Amazing product with a super clean interface. The workflow tools automate a bulk of the manual work of recruiting.
Lever is phenomenal
Lever is phenomenal! As an experienced Recruiter, I've used Lever, Greenhouse, and JazzHR, and Lever is by far my favorite! Lever can be implemented quickly and easily, and is a great price for the value. It's a very intuitive system and easy to use, thus ensuring 100% adoptability amongst employees and interviewers. The scheduling within Lever is easy, Feedback forms are straight forward, and the UI is sleek!
Excellent customer experience!
Marketplace and Talent Director (Ureed)
Allowed us to scale our global talent pool in an organized manner while automating the entire process, from gathering details, reaching out to candidates, vetting/testing and eventually assigning recruits to current ongoing projects.
Lever gave us the ability to gather every resource in a single place with all their details, CV, notes, Email threads and communication. The fact that if you're approaching hundred of candidates at any given point in time, the flow is automated and moves each candidate from one stage to another. This really helped us ensure nothing falls between the cracks or that we missed a chance to reach out to a great candidate.
great product and excellent team for…
great product and excellent team for support if you need it!
Stellar Onboarding Support
A former employee signed us up for Lever and then left without completing our onboarding. I inherited the responsibility to manager Lever, but have very limited knowledge about how to operate any ATS, let alone Lever specially. I was floundering a bit until Lever reached out about continuing our official onboarding process with them. They set up 2, hour long Zoom video calls with me to walk me through how the platform works and suggest some basic best practices to making the most of it. My onboarding rep, Jeffrey, kindly answered all of my questions and patiently waited as I took copious notes of his demonstrations. It was probably the best and most comprehensive onboarding to a platform that I have ever received, especially since we're a relatively small account as a 30 person company.
Otto was fantastic to work with during…
Otto was fantastic to work with during our implementation of Lever. He was super responsive and clearly answered all of our questions. Lever is meeting all of our needs as an ATS.
Lever is strong ATS and crm
Lever is a strong ATS and crm. we are enjoying it very much. the support staff is solid! our dedicated support specialist is so so available to us. feels like a partner vs a vendor...
There are some overt failures (at the moment) with the platform. For example, there is no video conferencing integration (no Google Hangout links) can be added to the Easy Book Links functionality in Lever, which effectively makes the feature obsolete... unless you send 2 invites to the same person for the same event (at different times). Crazy right?! The first invite will schedule the interview and then you must cancel the scheduled event (interview)...then resend another calendar request, but this time with an externally created google hangout link. this is so unbelievably redundant that it makes me mad :/
Once this and some other features are updated.... will be a much happier (at more effective) camper...
We needed a serious update from old…
We needed a serious update from old legacy email and spreadsheet tracking process. Lever has been an instant upgrade - which is a slight understatement given all the additional features (email and calendar sync, Nurture Campaigns, etc.) and integration it offers (e.g. Slack, LinkedIn, etc.). The user interface is also key given how easy it is to build email templates, feedback forms, etc. It's intuitive and enhances the ability to coordinate across the organization - not just Talent and HR, but Hiring managers, interviewers, etc.
A great experience from start to finish with Lever
The team at Lever has been extremely knowledgeable and helpful going above and beyond any other ATS I've used to answer questions and get me well situated to use the great, powerful system.
Roy has been amazing through every step…
Roy has been amazing through every step of this process, taking extra time to ensure that all resumes were correctly uploaded & matched to the candidates brought over. We're very happy with Lever & the support Roy has provided the entire way. Thanks so much!
Really good experience and good…
Really good experience and good support!
Thanks for your help!
Otto Wong has been terrific
Otto Wong has been terrific!
He digs in deep and asks great questions to quickly problem solve. It's fun to watch him take on challenges because he laughs and smiles the entire way.
Excellent software and service
Excellent software and service. The features are very easy to use and the user experience continues to impress daily.
A rhyme for Roy- Thank you
Roy was truly great
at setting my mind at ease
and I think I'm pretty demanding
and not always to easy to please
He held our hand as we implemented
and his speed was fast and true
Thank you Roy and Lever team
Without you, what would we do!
I'm satisfied beyond belief
the organization we now have is divine
The ATS is simply the best
Thank you Roy, for all of your time.
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