LEUCHTTURM1917 Australia Reviews 

350
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and suitability for various uses, including liquid pens without bleed-through. Many people appreciate the functional and beautifully designed items, often using them for years. Reviewers also frequently commend the fast and reliable delivery service, noting that orders arrive promptly and well-packaged. Additionally, consumers find the company's website easy to navigate, appreciating the wide range of excellent products available. People also mention the convenience of email notifications for new products and the overall ease of the ordering process.

What people talk about most

Product

Users consistently express satisfaction with the product, often highlighting the excellent quality of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and long-lasting... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more

Rated 5 out of 5 stars

Spoke with Ian via email about a broken Leuchtturm1917 mechanical pencil. He couldn't have been more helpful. Rare these days. Left me with nothing but positive feeling towards your business and told... See more

Rated 5 out of 5 stars

I have been buying your planners for over ten years and have never been disappointed. The paper is extremely good for use with liquid pens and the binding and set out are excellent. Thanks

Rated 5 out of 5 stars

All the products that I have bought from Leuchtturm1917 are of excellent quality. You may pay a little more, but the reward is in the long-lasting quality, rarely, if ever, found today.


Company details

  1. Book Store

Written by the company

Notebooks, Planners and Diaries from Leuchtturm1917


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(350)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very fast and had my order…

They were very fast and had my order ready for pick up within 30 mins. When I arrived they through in a diary for this year they had left over... I wasn't going to say no to that - it was helpful and a great way to sample that product

16 July 2023
Rated 5 out of 5 stars

Leuchtturm Quality

Leuchtturm have been easy & great to deal with & my order arriving in perfect condition. I came to Leuchtturn directly as I couldn't get a couple of my preferred colours elsewhere. Love the quality of the paper & it works well with my preferred form of writing in fountain pen ink. Will definitely purchase again.

17 June 2023
Rated 5 out of 5 stars

The quality of the product is excellent

The quality of the product is exceptional. This is the first time I have bought one of their journals, having bought a cheaper competitor for a while but whose similar products have been discontinued. I wasn't sure if it would be worth the extra cost, but it was so easy to filter by paper thickness, colour, writing lines, size etc, and I was delighted with the quality. It's been as joy to write on. I think I am coverted.

31 May 2023
Rated 5 out of 5 stars

I ordered what I thought was a 50 page…

I ordered what I thought was a 50 page A4 spring back binder and 2 500 page Spring back binders.
When I rechecked the order the next day, I found that I had ordered an A5 50 page spring back binder by mistake.
I went through the website &asked if you could correct the order then rang on Tuesday after Easter and the operator was most helpful and correcter the order and refunded the difference in price.
Well done, Great customer Service.Paul J

8 April 2023
Rated 5 out of 5 stars

Great service at Leuchturrm1917!

Once every 1-3 months I need my new journal made.
Without fail I always get fantastic service from Leuchtturm1917 Australia!

This time around I left my order late before heading overseas and even though I put them on a tight timeline they got my custom journal embossed, sent and delivered with plenty of time to spare for my flight!

20 March 2023

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