LEUCHTTURM1917 Australia Reviews 

350
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and suitability for various uses, including liquid pens without bleed-through. Many people appreciate the functional and beautifully designed items, often using them for years. Reviewers also frequently commend the fast and reliable delivery service, noting that orders arrive promptly and well-packaged. Additionally, consumers find the company's website easy to navigate, appreciating the wide range of excellent products available. People also mention the convenience of email notifications for new products and the overall ease of the ordering process.

What people talk about most

Product

Users consistently express satisfaction with the product, often highlighting the excellent quality of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and long-lasting... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more

Rated 5 out of 5 stars

Spoke with Ian via email about a broken Leuchtturm1917 mechanical pencil. He couldn't have been more helpful. Rare these days. Left me with nothing but positive feeling towards your business and told... See more

Rated 5 out of 5 stars

I have been buying your planners for over ten years and have never been disappointed. The paper is extremely good for use with liquid pens and the binding and set out are excellent. Thanks

Rated 5 out of 5 stars

All the products that I have bought from Leuchtturm1917 are of excellent quality. You may pay a little more, but the reward is in the long-lasting quality, rarely, if ever, found today.


Company details

  1. Book Store

Written by the company

Notebooks, Planners and Diaries from Leuchtturm1917


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(350)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of shopping online

Ease of shopping online. All the information was available without effort. Prompt delivery of my order which arrived in the specified time in good order.

22 June 2025
Rated 5 out of 5 stars

Great

There was a mixup with my order but it was so quickly and easily fixed! Staff are great and the journals are great quality. I couldn't be happier

23 June 2025
Rated 5 out of 5 stars

stellar

stellar. quick turnaround. fabulous products. would give them a kidney if i wasn’t already using them. 💃🏻

15 June 2025
Rated 5 out of 5 stars

Mistake on custom embossing

Edit: company sent rectified notebook via express post. Thank you

Mistake on custom embossing.
Unfortunately, I paid $15 AUD extra for custom embossing, which was ordered to read 'Maddison'.

The notebook I received says 'Madd!son'.

I emailed Leuchttrum1917 about this mistake weeks ago and have not had a response from customer service. The notebook was intended as a gift so I was very disappointed with the mistake.

27 January 2025
LEUCHTTURM1917 Australia logo

Reply from LEUCHTTURM1917 Australia

Hi Jasmine sorry to hear your order arrived misspelt I will send a replacement today express post. did you contact our office by email or fill in a contact web form. If by the web form we will get our it staff to have a look as to why we never received the email.

Rated 5 out of 5 stars

Like Finding Lost Gold

I absolutely love the LEUCHTTURM1917 Whitelines notebook! I was sad to see that LEUCHTTURM1917 has discontinued this item. Finding a stash of them at LEUCHTTURM1917 Australia was like finding hidden treasure. I ordered four and they shipped them to the USA quickly. The Notebooks arrived in perfect condition. Thanks for making this particular American very happy. Now, if they can just convince the home office to start making Whitelines notebooks again… ;)

11 December 2024

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