LesleyashworthReviews 

194
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and proactive approach of the staff in sourcing items and resolving issues. Many people are thrilled with the products, noting their high quality, accurate descriptions, and how well they match online photos. Reviewers frequently mention the fast dispatch and prompt delivery, with items arriving well-packaged and in good condition. However, some customers also noted occasional issues with color accuracy, finding that the actual product shade differed from what was expected online. A few other people also felt that the packaging, while generally good, sometimes resulted in crushed boxes, though the contents remained undamaged.

What people talk about most

Product

Users describe positive interactions with product, often praising the clear pictures, wide range of styles,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the swift and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and... See more

Order

Reviewers mention positive feedback about their orders, with many customers expressing delight with their... See more

Quality

Customers consistently note positive experiences with quality, often describing items as very good, high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An excellent service from Lesley, with fast dispatch of my orders. Great packaging, items wrapped in pretty tissue paper to protect them, inside poly bags. Fast delivery. Amazing friendly custom... See more

Company replied

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online s... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(194)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lesley Ashworth's Shop Barnt Green

Lesley made me feel very welcome in her shop. She was very easy to talk to, very professional and gave me sound advice on articles of clothing. Nothing was too much trouble. The quality of clothing was/is excellent. I shall definitely visit again and I would highly recommend Lesley's shop to all my friends.

27 June 2026
Rated 5 out of 5 stars

Absolutely stunning Hatinator 😍

My hatinator arrived today, its even more stunning in person. Thank you so much i can't wait to wear it to my niece's wedding in August. I will definitely order from you next time I have a wedding. Also thank you for enclosing instructions on how to wear it. I initially had it on the wrong way. This is a lovely touch. thank you xx

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Good range & service.

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online site. I ordered it & it arrived well packed & on time & im very happy with it.

26 May 2026
Rated 5 out of 5 stars

Lesley was very helpful when I phoned…

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to source a second one I had my eye on and sent them both asap to my home address in Edinburgh. Both were a perfect match and I was able to easily send back the one I didn't use. Nothing was too much trouble. A lovely,helpful lady with a wonderful range of fascinators and hats. Would highly recommend her website.
Maureen Gray, Edinburgh

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a fascinator from this shop…beautiful fascinator

I ordered a fascinator from this shop on Thursday and it was delivered on Saturday morning - really impressed with the fast delivery
The item itself is stunning and the colour is exactly as described online and in the photo- very pleased 😀 it’s very good quality and looks as expensive as any premium brand ones. The only comment I would make is the headband is quite small and is a bit tight on me - but maybe I’ve just got a big head 😆

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

The website was clear, there was a discount offer, ordering was quick and easy and delivery prompt. The bag I ordered was beautifully wrapped in tissue and arrived in good condition, I would buy from this company again.

1 May 2026

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