Das Portemonnaie ist genau wie beschrieben, wurde auch rasch geliefert. Sehr gutes Update zur Bestellung - gerne wieder 🌞! The Portemonnaie is exactly as described and was delivered quickly. Excelle... See more
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See what reviewers are saying
I really liked this website! The suitcases arrived quickly. The items were intact and the quality was excellent. I recommend this website!!
Company replied
Definitely can recommend this shop. I had to deduct 1 star because I had to cover the return cost myself. I ordered a medium-sized luggage that turned out to be smaller than I expected, so I had to... See more
great bag and quality of service,i am verry satisfied
4.4
Excellent
428 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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great bag and quality of service,i am…
great bag and quality of service,i am verry satisfied
21 March 2026
I really liked this website
I really liked this website! The suitcases arrived quickly. The items were intact and the quality was excellent. I recommend this website!!
17 March 2026
Reply from Le SAC Outlet
Dear Customer,
Thank you for sharing your positive experience. We are delighted that you enjoyed our service. Your support and kind words encourage us to continue offering the very best to our customers. We look forward to seeing you again soon!
Kind regards,
LeSAC
Reply from Le SAC Outlet
Dear Customer,
Thank you for sharing your positive experience. We are delighted that you enjoyed our service. Your support and kind words encourage us to continue offering the very best to our customers. We look forward to seeing you again soon!
Kind regards,
LeSAC
Very good price and quality and fast…
Very good price and quality and fast delivery. Perfecto
3 February 2026
The delivery was fast and streamlined
The delivery was fast and streamlined! Great product for a reasonable price.
28 January 2026
Great products with great prices
Great products with great prices. Delivery was very fast even internationaly.
20 January 2026
Perfekt 🌞
Das Portemonnaie ist genau wie beschrieben, wurde auch rasch geliefert. Sehr gutes Update zur Bestellung - gerne wieder 🌞!
The Portemonnaie is exactly as described and was delivered quickly. Excellent update on the order – would gladly order again! 🌞
29 October 2025
I returned the product at my own…
I returned the product at my own expense. The tracking indicated that the package has been accepted. The service representative informed me that the shipment allegedly did not arrive. Every effort and every proof that the shipment arrived was in vain. 140€ damage for me. Worst company ever. I do not recommend it to anyone to order from the site.
25 June 2025
Unprompted review
Reply from Le SAC Outlet
Dear Customer,
we are sorry for what happened. Please note that we repeatedly asked you to provide proof of shipment or delivery from the courier you used, and we also offered to be contacted directly by the courier.
However, for returns made with a courier chosen by the customer, we cannot be held responsible for any loss.
For any further information, please feel free to contact us at our email address: clienti@le-sac.it
Kind regards,
LeSAC
Recommended, although return is at your own cost
Definitely can recommend this shop. I had to deduct 1 star because I had to cover the return cost myself. I ordered a medium-sized luggage that turned out to be smaller than I expected, so I had to return it. I'd recommend to really check the item that you order, so you can avoid having to return the product.
Otherwise, everything is all good.
11 June 2025
Very good price !
13 June 2025
Nice shopping experience and trustful…
Nice shopping experience and trustful customer care experience.
9 May 2025
Happy with purchase
Item as described, adequate delivery time from Italy. Happy with purchase, will buy again.
29 April 2025
I received a used and damaged product…
I received a used and damaged product and I want to send it back. They want that I cover the shipping costs which I will for sure not do.
7 November 2024
Reply from Le SAC Outlet
Dear Customer,
thank you for your message and we are sorry for the mishap. As explained by our customer service, after reviewing the photos you sent us, we can confirm that the trolley does not show any damage. The wheels only show some dust, due to contact with the cardboard packaging, but this does not affect either the functionality or the integrity of the product.
If you wish, you can still return the item by following the return policies stated on our website, but it will not be classified as a damaged item.
Best regards,
LeSAC
Good, but too much Email
For one order i recieved way too many needless emails. Mostly advertise...
22 October 2024
Quick handling of order
I can't say anything about the quality of the trolley suitcase yet (Kipling Teagan M) but it arrived, as promised, within a few days and appears as described.
1 October 2024
The bag was not the correct size
The bag was not the correct size. I was asked to send lots of pictures and back and forth emails to end up having to return it at my own cost.
1 July 2024
Reply from Le SAC Outlet
Dear customer
we are sorry that you were not satisfied with your last order with us, from a check we see from the email exchanges that our colleague asked you for photos so that we could verify whether you received the bag you ordered or a different bag.
After verifying everything we pointed out to you that you correctly received what you ordered, the evidence is on the mails and we sent it to you.
By policy, returns for withdrawal are the responsibility of the customer, which I now enclose again and recommend you read it : https://www.lesacoutlet.de/ruckgaben/resi.php
We remain available for any clarification by writing an email to clienti@le-sac.it
Best regards LeSACoutlet
Delivered incorrect size
Delivered incorrect size. Return of the failed delivery to Italy cost me 14 Euro
30 May 2024
Reply from Le SAC Outlet
Dear customer, we are sorry that the items purchased did not meet your expectations. We confirm that you received the correct sizes. As stated on our website, for Tommy Hilfiger brand pants, the first number refers to the length, while the second number refers to the waist. Therefore, the return can only be authorized as a WITHDRAWAL, which is the responsibility of the customer. We hope that in spite of this unfortunate experience you can still continue to buy from our site
Best regards
Le Sac Outlet
Except very bad delivery which was not…
Except very bad delivery which was not shops' issue very good. It' s not the first tíme that I make a purchase from Le Sac and never have had a problem
4 July 2024
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