leredd.com Reviews 

162
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional quality, thoughtful design, and overall effectiveness of the red light therapy devices. Customers consistently praise the knowledgeable and approachable staff for providing detailed guidance and wonderful personal support. Many buyers report significant health benefits, enhanced skin complexion, and impressive recovery results after daily treatments. Though some customers encountered technical issues, such as faulty controllers, wiring failures, or charger socket problems over time. A few reviewers also mentioned experiencing difficulties regarding product repairs, replacements, or component durability during extended periods of regular use.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like face masks,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to use every... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently mention meeting team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was amazing Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD So much so that I bought 4 products and intend... See more

Company replied

Rated 5 out of 5 stars

It’s the best decision I made I’m very very excited with the outcome I was very nervous at first spending the Money and buying the Red Light hat I been reading about Red Light Therapy and ultr... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer and a novice of Redlight Therapy . I phoned a lot of Companys to ask for advise . I found Julia at LEREDD to be the most courteous and helpful and Professional in the... See more

Company replied

Rated 5 out of 5 stars

I chose lerred because they are not just vendors but they have hands on experience with treating people with light therapy. The online purchase and delivery were easy and went smoothly.

Company replied


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Medical Equipment Supplier
  5. Pain Control Clinic
  6. Skin Care Clinic

Written by the company

Best Red Light Therapy Devices in Australia Leredd provides industry-leading red light therapy devices designed in Melbourne, suitable for home use and clinical applications. Whether improving overall health or supporting recovery from specific conditions, Leredd products deliver powerful Red & Near-infrared light to stimulate natural healing. For those wondering where to buy red light therapy, Leredd’s website showcases a comprehensive range of options for every budget and lifestyle. Why Choose Leredd for Red Light Therapy As the #1 rated red light therapy supplier on Trustpilot, Leredd distinguishes itself by delivering superior before and aftercare for Australian and New Zealand customers, ensuring a personalised journey from purchase through results. All Leredd products are designed with clinical standards in mind and have helped thousands find relief and enhanced well-being. Red Light Therapy Clinic Melbourne If searching for a red light therapy clinic in Melbourne, Leredd’s clinical locations and flagship products provide access to advanced therapeutic care overseen by specialists. Whether booking a session or exploring the best red light therapy devices for personal use, Leredd has solidified its reputation as Australia’s trusted supplier and clinic. Where to Buy Red Light Therapy in Australia Australians wondering where to buy red light therapy need look no further than Leredd, the trusted choice for quality, reliability, and customer support. Visit Leredd Red Light Therapy online to explore device options, compare features, and book clinical sessions for the ultimate wellness experience in Australia and New Zealand. Compare leading brands on Leredd's website under the blog section. https://leredd.com/red-light-therapy-comparison-from-trustpilot-independent-supplier-reviews/ For proven results, market-leading products, and expert care, Leredd Red Light Therapy remains Australia’s premier source for the best red light therapy devices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(162)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service no shipping fees prompt…

Service no shipping fees prompt delivery good product.

13 March 2024
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Reply from leredd.com

Truly Appreciate your 5 star review of our service and products Robyn and happy that you received your item so quickly too. Enjoy your ongoing treatments. Thanks again , Julia

Rated 5 out of 5 stars

Review Of Leredd

It was great to have somebody on the end of the phone assisting me to make the correct choice for the product I needed.
Also when I was setting up the device I was able to call when I had questions which was really helpful.
I feel Leredd is professional and well informed with a show room which I look forward to visiting when I am next in Melbourne.

7 March 2024
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Reply from leredd.com

Thank you Alison, yes we are here to always assist and we look forward to meeting you when next down in Melbourne - you area. very welcomed customer. Thanks for such an informative review .

Rated 5 out of 5 stars

I love this red light mask

I love this red light mask. Being portable, it fits into my routine very easily. I have rosacea and redness. I can definitely see the difference, even after the first treatment. A great addition to your skincare regimen. Great quality product, easy company to shop with.
*Edit* I use this mask on the full setting and near infrared with all light modes. I use the red light for 20 mins, then the yellow for 10 mins, 3-5 times a week. Occasionally if I have a spot I'll throw in the blue light for 10 mins also. I have really reduced my redness and it is a valuable tool for managing my skin issues.

13 February 2024
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Reply from leredd.com

Thanks Tracy - so good to see that you are gaining such quick dermal improvements via the Glow 240 MASK that has recently been released by us. Many customers have Rosacea and Redness issues and they could stand to truly benefit from the mask like you have. Just need to spread the word so that everyone can benefit and your review certainly helps. Which setting on the Mask has seen the best results for you ?

Rated 5 out of 5 stars

Impressed with LED cap for hair loss!

I bought the LED cap for hair loss, and having used it for 1 month I am already starting to see improvement with my hair. I find my hair shed less and is smoother, easier to comb through. I previously tried many many shampoo and serum and nothing worked, and some even made my hair loss worse. I only wish I had bought it sooner!!!

I was a bit hesitant to buy it at first due to the price and i saw on the website that it is not included in the 3 years warranty they have on their products. But having done my research on the many laser and led cap/helmets available in the market, I settled for this, as some were more expensive and only had 1 wavelength; this cap has 3 wavelengths which some studies have proven to reduce hair loss. So far the cap is working for me - I just hope it will lasts me a least a few years and won't break down!

21 January 2024
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Reply from leredd.com

Yes there are so many products out on the market it can easily become very confusing but nonetheless you conducted your due diligence and it has obviously paid off as you finally have a product that is providing you with the benefits that you were seeking. So happy to see that it was our Smartcap and we are not surprised by the results as there is solid science behind this. Your positive review will certainly assist others trying to navigate the marketplace and we thank you so much for your honest and positive feedback.
Julia

Rated 5 out of 5 stars

All good

Fast shipping, well packed.
High quality item, no problems thus far.
Thanks

12 February 2024
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Reply from leredd.com

Appreciate the time in reviewing - helps others - all the best and there won't be any issues only positive therapeutic results !!!

Rated 5 out of 5 stars

Great communication

Great communication, LEREDD were great to deal with and responded quickly with additional information when I contacted them.
Very happy with the product, I highly recommend this Australian business.

29 January 2024
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Reply from leredd.com

And a big thankyou to you for your tremendous review. We are highly customer orientated and do always try our utmost to meet expectations and are always happy to assist in answering any questions about red light therapy and our products as we have an extensive range and finding the right product for each customer is critical for best outcomes. Thanks again , we value your feedback .

Rated 5 out of 5 stars

G for Good and Glowing:-)

The staff at Leredd is very friendly and knowledgeable about their products. I love the personal touch and attention to details, in my case:-))
Have been using the 240 Glowing Led Mask for a month and can see some improvements with my skin condition.
Thank you, Leredd

15 January 2024
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Reply from leredd.com

Thanks so much it is exciting to receive such a positive review on one of our newest releases - the Glow 240. It does stand out from the pack by way of wavelength offerings and variable intensity settings and more leds so your treatments will yield best results. Well selected and we wish you clear improvements, month on month going forward. Maintain treatment consistency and enjoy.

Rated 5 out of 5 stars

Very good service & fast delivery

Very good service & fast delivery , I did have a couple of teasing problems with my product when I first recieved it , so I rang your help line & the lady that took my phone call could'nt have been more helpfull , with in a couple of minutes we had the problems sorted out, Thank you
Allen.

29 January 2024
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Reply from leredd.com

As owner of the company Allen this is so good to hear. Our staff are dedicated and passionate about the products and the results our customers achieve - your review provides that extra motivation for them to maintain standards and keep our customers well informed and happy - thanks again for your ongoing custom.

Rated 5 out of 5 stars

The mask is wonderful

The mask is wonderful. It’s very relaxing laying around with it on.
The quality of the mask is amazing. My mum and sister-in-law have one now :)

21 January 2024
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Reply from leredd.com

Spreading the word - you must be impressed and so are we by your happy review. Thanks for such kind comments on one of our latest releases.

Rated 5 out of 5 stars

Glow your way with Glow 240… Flexible Led Therapy Face Mask

I have just bought the Glow 240 Flexible Led Therapy Face Mask from Leredd.com
I have been searching for such a beauty/ therapeutic device for a while with all in one, the RBY lights and adding NIR if you wish:-))
Love the individual customer approach, fast delivery and product presentation. Definitely, will buy from this provider again. Thanks Leredd

1 February 2024
Unprompted review
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Reply from leredd.com

And a big thankyou to you Sofia, having such loyal customers like you is a blessing indeed. We know you do your research and that you do take time prior to making a purchase so we were so happy to see that not only did you decide to go with Leredd but that you are happy with the quality and service received and will be back to us for your next purchase whatever that may be. We are always here to assist so be in touch again when ready and we will happily guide you through product options suited for your requirement at that time.

Rated 5 out of 5 stars

My second purchase from your Company

My second purchase from your Company. I was extremely impressed with the comprehensive online reply I received from Customer Service/ Support in regard to my enquiry about the new Facial Mask. Amazing price too!

15 January 2024
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Reply from leredd.com

Thanks Susan, we do our best and are appreciative of your very kind comments - we value your custom and repeat business. Keep healthy and enjoy your ongoing treatments.

Rated 4 out of 5 stars

Good service and a good Product

Two faulty power connectors were relaced for the price of one new one without any argument.
The "All in One" NIR lamp is great for treating inflammation.

15 January 2024
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Reply from leredd.com

Thanks Robert - we are here to assist - and may I cheekily add that the "faults" were from orders placed back in May and July of 2022 nonetheless we till found a solution that everyone was happy with !
Thanks for your review and informing other customers that our after service care was a positive experience.

Rated 5 out of 5 stars

Red Light daily

So far we are loving our red light products. After a water skiing accident and hurting my ankle during the holidays I thought it was the last of the skiing.
I put red light on it for 4 days straight and it’s healed and got back on the water,
amazing! I use red light daily and can’t imagine life without it!

13 November 2023
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Reply from leredd.com

Waterskiing is a high incident sport but so enjoyable and hard to replace that buzz of flying over the top of the water so we are impressed to see that you recovered so quickly and you were back in your happy place where you need to be as often as possible. Thanks for your positive feedback and for being such a special customer of ours.

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. I’m in love with this body wrap device, it’s incredible!!! I use it for overall health, any ache, or tension, and for skin rejuvenation. It’s helped to reduce some spider veins on my leg, and has rejuvenated the overall appearance of my facial skin! It’s also toning spot areas, like my tummy and back of legs. (I’ve used regularly for two months) Can’t wait to get the new FACE MASK!🩷 I have purchased two devices from LEREDD and highly recommend them.

28 November 2023
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Reply from leredd.com

Our VIP customer who just can't get enough RLT - so happy to see that the results just keep on coming for you and we have the new Glow 240 mask put aside for you in anticipation. Treat yourself and see the reviews on it - everyone is loving it.

Rated 5 out of 5 stars
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Reply from leredd.com

We couldn't expect a better outcome - so quickly - it is amazing that depending on the ailment/condition some people report an instant positive outcome from just one session that can last for many days before a subsequent session - thanks for your feedback. (The LEREDD 7 series Led mask was Purchased by this customer)

Rated 5 out of 5 stars

100% effort

Leredd always put in 100% to meet the specific needs of their customers. I love their products and have a range of them to have what I need to take care my health.
Jenny Werbeloff

11 December 2023
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Reply from leredd.com

Hi Jenny, our long term and certainly VIP Customer. We are always happy that you keep in touch and provide such invaluable feedback to us and you have now become a true friend of the LEREDD team here. Stay in touch and stay extra healthy and looking forward to a brilliant 2024 - thanks so much for the positive feedback and endorsements - Jeremy and Leredd team.

Rated 5 out of 5 stars

Amazing Experience

Recently, I ventured into the world of Infrared light therapy due to a health necessity, and I found myself inundated with an array of devices available in the market. My primary focus was to find the perfect product tailored to my particular needs.

During my research, I discovered the insightful videos by US Nerve Doctors which significantly clarified the ideal type of device to look for and what to steer clear of. I found their content incredibly valuable.

Armed with this information, I began my hunt for a suitable device. With countless options in the market, I also aimed to find an Australian supplier. My search led me to LEREDD, a Melbourne-based company whose products checked all the boxes outlined by the US nerve doctors.

The next step was to investigate LEREDD's customer reviews. Trust Pilot's search results left me pleasantly surprised with numerous positive testimonials. Consequently, I reached out to LEREDD and experienced even better service.

Upon contacting LEREDD, they advised me to provide my details for a sales representative to get in touch. Though past experiences left me skeptical about such interactions, this time was different. Jeremy, their representative, first directed me to view specific videos on choosing the best product and encouraged me to review Trust Pilot's feedback on their company before trying any sales pitch. When I informed him that I had already taken those steps, he proceeded to help me select the perfect product for my needs.

Currently, I am extremely satisfied with my choice. Although I know this treatment takes time, I plan on sharing more reviews in the future. The crucial takeaway at this point is that both Jeremy and LEREDD are trustworthy individuals and businesses. I wholeheartedly endorse them.

8 December 2023
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Reply from leredd.com

Wow Stan, we are still blushing over here from your review of us and our products - just so happy to have met and possibly exceeded your expectations. We do strive for perfection via traditional values whilst offering the latest that light therapy/ photobiomodulation offers. We could not have asked for a better review and it surely helps others deciding where to purchase from as there are many suppliers out there, but as you explained so well yourself, due diligence is required but does take time. We are so happy that after doing so you invested with us and we look forward to seeing the many benefits you will see via the treatments. Have a great Christmas and New Year - Jeremy and my team here at Leredd.

Rated 5 out of 5 stars

This company had excellent customer…

This company had excellent customer service from start to finish.
They were very helpful and always replied to my emails promptly.
I couldn’t fault them.
I have bought two red light panels now and I’m extremely happy with their products.
I would highly recommend them to anyone thinking to buy.

29 November 2023
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Reply from leredd.com

Fran, many thanks for taking the time to provide such a terrific review - it is always nice to have such positive feedback as we strive our very best to not only provide the best products in the light therapy space but also match that with our customer service. Have a brilliant and bright Xmas and New Year.

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