Lenus Clinic 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The experience started from the airport where I was picked up and dropped off at the hotel. The day of the operation was great because they explained everything and the staff were friendly and excepti... See more

Rated 5 out of 5 stars

Lenus clinic have been nothing but professional and caring toward me and my transplant journey. The communication has been incredible, anything I needed they were right there to support. The transplan... See more

Rated 5 out of 5 stars

I was a bit apprehensive before arriving. Absolutely no need upon arrival. Taxi waiting for the hotel.which was lovely by the way. Everybody at the clinic made me feel so at ease. And the lady that gu... See more

Rated 5 out of 5 stars

Hello, just had a hair transplant at the Lenus klinik, its been a very good experience, and from the minut i arrived in Istanbul, ive been i good hands, whith both staff in the clinic, and the... See more

Company details

  1. Hair Transplantation Clinic

Written by the company

Lenus Clinic mainly focuses on providing the highest quality hair transplant applications and hair loss treatments with the vast expertise from a team of healthcare professionals and patient-centered analysis.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall i recommend this clinic

Overall i recommend this clinic. Some area of improvement are that the driver meets you at correct airport, and that the aftercare products are mentioned up front and how much will cost (this will help with budgeting as 1 years supply is expensive). Other than than Ahmet is the main reason i selected this clinic; he was timely and could answer every single question. Upon arrival Mert was excellent at making sure all my needs were met and everything as smooth as could be. Mert went above and beyond to express his customer satiscation. Dr Attila was professional and efficient as well. I will say- the local anesthesia needles do hurt so be prepared for that. I am day 8 today still some pain and slowly recovering. Excited to see results later on.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

It was great experience

It was great experience, very well organized. Airport pick up next day surgery and then drop off all very well managed as per my request. Surgery team was awesome, interpreter helped every minor thing for language barrier issues.
Ahmet and Mert managed all the stuff exceptionally.
Overall highly recommended

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Very good transportation service…

-Very good transportation service from/to airport/hotel/clinic.
-Very good clinic, Great support by Mert and Ahmet.
-Hotel room was too small but staff was very friendly.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

I recently had a hair transplant…

I recently had a hair transplant surgery at Lenus Clinic, and I couldn't be happier with the results. The skilled team at the clinic provided exceptional care throughout the procedure. The outcome exceeded my expectations, and I highly recommend Lenus Clinic for their expertise and outstanding service. 5 stars!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Very professional l, had a pleasure doing my hair transplant with them. Will Definitely recommend it to my friends and family.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Super Experience

Well , with all skepticism and nerves , I landed up @Istanbul . From the word go , it was an excellent experience whether the pick up , hotel arrangements, pick up for the surgery, pre surgery process and the actual surgery. I cannot thank the entire surgery team including the doctor and the nurse as well as Mert and Kami. All of them were excellent and took care if each of my needs well. The follow ups since then have been excellent . I am very pleased that I chose Lenus from a host of available options and look forward to have my hair back. Thank you Mert , Kami and the surgery team. Thanks a lot. I will surely go back again and recommend them to my friends

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Great people and great hospital

Great people, great customer service. I’m happy with my hair transplant. I arrived in Istambul and they took me to the hotel, transfer from hotel and hospital was very professional and on time. I will come in around 10 months to get my second transplant. Lemus clinic is very good

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Their customer service is above and…

Their customer service is above and beyond your expectations,everything they tell you is true,and you get it ontime.the transplant deal they have is great,and like to do more to make sure you are satisfied. Those guys care more customers than their business. The procedure of hair transplant was very successful and sero pain. They're also going to be with you after to see what result you get.Their main goal is you to get your hair and life back. I have never seen great people like them. Thanks .

19 March 2023
Unprompted review
Rated 5 out of 5 stars

I just had the procedure done two weeks…

I just had the procedure done two weeks ago in the beginning I was a little nervous and first time going to Turkey but Lenus team host me at the airport hotel was great and location was just perfect for me
Next day day was the procedure Driver was on time as they contacted me and the moment for anyone would be nervous but it surprised me almost 6 different people talked to me ask me questions but made me feel very comfortable then I seen the doctor when Draw my graph on head he ask me if it’s ok I had no opinion but at the end it turn out to be great the procedure was long day but there team showed a lots of patience with me it was pain free only part every one should expect is numbing part is painful but it was Amazing my head was heavy the whole time they had two extra people to just translate I was sent to hotel after where sleeping first night was challenging but I done my best to keep my head up next day as promised I was at clinic on time and had a teeth cleaning and head wash I stayed three extra days where I explore city of Istanbul in my extra time done a lots of shopping one ting I have to mention that they had a permanent adviser for me who guide me on everything step by step and stayed in contact until now thanks to the Lenus clinic team special Thanks to my Adviser Matt I will always remember you guys for such a great experience

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and amazing service!

Very professional and amazing service. From the moment of initial contact to the day of arrival and the end of operation the staff was always highly responsive and made sure your stay and experience in Turkey was exceptional. Everyone on staff was extremely hospitable and I would Lenus Clinic to anyone who is looking for an A+ hair transplant. The operation was very smooth and results amazing

12 January 2023
Unprompted review
Rated 5 out of 5 stars

I was hesitant of doing another hair…

I was hesitant of doing another hair transplant… because of the cost and healing time .. but when I found out I can do FUE surgery in turkey … the cost and healing time is very well acceptable … I got my surgery on Oct 19,2022 and it went well . Lenus clinic took care me very well from consultation and traveling to Istanbul .. customer service is excellent… hotel ,transport and to the staff was amazing ..I recommend Lenus clinic if you wanted to get your hair transplant. Thank you soo much!

19 October 2022
Unprompted review
Rated 5 out of 5 stars

All the services are good include pick…

All the services are good include pick up service and the hotel. Cleaning is very nice. Ahmet is a very sense of human, nice and friendly. I would like to thank him and Lenus Clinic for everything. By the way, Istanbul is amazing!

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Had a very pleasant experience from…

Had a very pleasant experience from start to finish. The staff members are very friendly and helpful. I've shown my desired hairline myself from old photos and it's drawn so well that I feel like my old self again. I was afraid to have scars or red bumps left on the donor, but that has also healed nicely. The doctor works very precisely, the hospital is very hygienic, everything was better than I could expect. Thank you lenus!

23 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look