Lenself Reviews 148

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

That the company took no time in resolving the matter even though I did not see the email notification until says after it was sent. They took care of my issue immediately hassle free and without any... See more

Rated 1 out of 5 stars

Ordered with my correct address some how my address was wrong and zip code then the delivery driver told me he didn't have gas money to deliver my contacts on time which I paid 12 dollers for fast shi... See more

Rated 5 out of 5 stars

We all want to look different sometimes…at least I do ;) Lenself contacts gives you this ability without being permeant! They fit great for non prescription contacts and the colors are fantastic. The... See more

Rated 1 out of 5 stars

Was shipped to my address but mail carrier could find the house so sent order back to company. Company says they wouldn't offer refund or try to resend unless I paid another 20.00 dollars for re-shipp... See more

Company details

  1. Beauty Products Wholesaler

Written by the company

Lenself is a contact lens online retail store, we offer your favorite brand name contact lenses at the most affordable prices. We offer a wide range of styles with hundreds of colors and patterns, you could shop cosmetic lenses that can help you light up your daily life in the way you want, cosplay / Halloween contacts that transform you into your favorite role forms, and the big diameter of 22.0mm sclera contact lenses that could make your friends scream.


Contact info

2.8

Average

TrustScore 3 out of 5

148 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

0 stars SCAM

0 stars! This company is a SCAM don’t order from here! I waited 24 days for my contacts watching the shipping and tracking code. It says it finally got delivered and I checked the mail and nothing! I spent about $100 for 5 lenses and they couldn’t even deliver it. SCAM! You’d be better off buying from somewhere else. It will not let me reply but My order number is #13487 please email me with an answer. I sent support many messages and never heard back.

15 April 2022
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give one star.

I wouldn’t even give one star.. the contacts that I bought from them were cheap, and they didn’t even fit my eyes, had to just toss em! They honestly could damage my eyes.
Later I found out the ones they sent were extremely cheap and were found online for much much cheaper price range.
Really disappointed for wasting my money.

12 March 2022
Unprompted review
Rated 1 out of 5 stars

I ordered and seemed to have gotten a…

I ordered and seemed to have gotten a fake tracking number since it’s said that they ship from China but my tracking label says created in Mableton, Ga and has been stuck saying that for weeks! I have heard nothing else also I ordered from a similar site with the same pictures called freshgo and got the same type of confirmation email as I did from here and the crazy part is I got the tracking and it’s exactly the same as the tracking info I received from this company!! Has scam written alllll over it! I have pictures to prove this! Stop taking people money!

10 March 2022
Unprompted review
Rated 1 out of 5 stars

If I could give a -10 I would

If I could give a -10 I would. I only ordered from them because of next day shipping (which is a LIE ) I placed my order 2 weeks ago and still no contacts. When I Emailed them about them I was told to be patient ,they are coming not to worry it could take 7-21 days to receive but your order was shipped …… 😳 Wait …. What ????? I will NEVER ORDER FROM THIS BUSINESS AGAIN ….BUYER BEWARE

1 December 2021
Unprompted review
Rated 1 out of 5 stars

Beware of eye damage

I'm giving one star just for the fact I have never worn contact lenses and didn't do the research. That you actually need a prescription for any type of lenses. Waste of money. Be warned people could be a lot worse if they damage your eye if not properly fitted.

27 September 2021
Rated 1 out of 5 stars

The lens were a totally different color…

The lens were a totally different color from what I ordered. The only way to SEE the lens is to OPEN the package. Well, once you open the package you are no longer able to return it. So I didn’t get what I ordered, can’t send it back, and lost $30. I do not recommend ordering from here.

25 August 2021
Rated 1 out of 5 stars
Lenself logo

Reply from Lenself

Hi, thank you for shopping at our site! Your package is almost arriving, and our serive team have been update the parcel delivery status to you email, please check.

Rated 1 out of 5 stars

They are not comfortable to wear at…

They are not comfortable to wear at all. They constantly move about the eye

18 August 2021
Lenself logo

Reply from Lenself

Hi, Contact lenses may move around on your eye before settling into place. The natural fluids in the eye are to blame! Don't worry too much -- a well-fitted contact will conform to your eye's shape after a short period of adjustment. Astigmatism can also cause a contact lens to move out of place on the eye.

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