Great designer sunglasses at brilliant…
Great designer sunglasses at brilliant prices, the only negative is lack of communication, when you phone customer services you can’t get past the receptionist and reply’s are not so quick coming back.
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With LensCrew you can buy our highstreet brands of prescription glasses, sunglasses and contact lenses direct online for less with free UK & Ireland delivery & our famous 100% moneyback guarantee. Our products are lovingly prepared for you by our ophthalmic team in our Peterborough or Dublin outlets. Expect direct delivery within 3-5 days. We will be in touch if your order takes longer to prepare and delivery is delayed. If you have any queries please get in touch with our customer care team.
St John's Street, PE1 5DD, Peterborough, United Kingdom
Great designer sunglasses at brilliant prices, the only negative is lack of communication, when you phone customer services you can’t get past the receptionist and reply’s are not so quick coming back.
Exactly what I ordered good customer care when I rang them will be using them again
Brilliant very happy with the sun glasses
Great to be kept up to date during every step, its always very much appreciated.
Great customer service. Replied to query re delivery very quickly and expedited delivery for me so I could get item before I left for my holidays. Highly recommended.
Excellent customer service and great follow through. It was my first time ordering from them. When the frames took longer to arrive than anticipated, they kept checking on them until they were received by me.

Reply from LensCrew
Excellent service! I ordered from Germany and got my glasses safely and in time. Customer service acted professional and friendly !

Reply from LensCrew
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