Sandonia Reviews 

24
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and well-organized service, noting the seamless process from beginning to end. The staff are frequently highlighted for their expertise, friendly demeanor, and reassuring approach, making the entire experience comfortable. Many people appreciated the clear explanations and support provided, ensuring they felt fully informed and at ease throughout their procedure. The procedures themselves are often described as quick, painless, and highly efficient, leading to excellent results. Reviewers found the overall user experience to be stress-free and smooth, often exceeding expectations compared to other services. The exceptional care and attention to detail from the entire team contributed to a very positive and life-changing outcome for many.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and attention to... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the entire process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

from start to finish the whole experience was seamless , well organised and professional .translators were excelent and so professional . clinic was efficient and clean and the theatre experience was... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Sandonia enough! Working within the Healthcare Sector myself I’m really aware of patient centred care and I can say is WOW! Professional high standards of care exceptional! The res... See more

Company replied

Rated 5 out of 5 stars

Excellent communication prior to visit to clinic Friendly staff Clear explanation of procedure and expectations Pre op assessment exemplary Very impressed with surgical care Minor critici... See more

Company replied

Rated 5 out of 5 stars

Ivan was very prompt in replying to any questions or queries I had which made the booking process very easy. The service was as described and the staff friendly and efficient. The actual procedure wen... See more

Company replied


Company details

  1. Travel Clinic

Written by the company

Welcome to Sandonia Your Trusted Experts in International Medical Tourism At Sandonia, we specialise in providing world-class lens replacement surgery in the heart of Prague, offering patients from the UK, Ireland, and beyond exceptional care at a fraction of the cost compared to home. Our expert team works with highly experienced surgeons and state-of-the-art clinics to ensure the best possible results for your vision. From initial consultation to post-operative care, we are committed to guiding you through every step of your journey with professionalism and care. Our goal is to make your experience smooth, comfortable, and stress-free while helping you achieve clearer vision and a better quality of life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(24)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience at the Sandonia…

Amazing experience at the Sandonia clinic in Prague would definitely recommend 100% !! Nurses, surgeons, consultants were fantastic! I’m sooo happy with my eye surgery.

14 January 2026
Sandonia logo

Reply from Sandonia

Dear Victoria,

Thank you so much for your lovely review.

We’re absolutely delighted to hear that you had an amazing experience with us in Prague. Knowing that you would recommend Sandonia truly means the world to our entire team.

Thank you for placing your trust in us — and we wish you many years of clear, comfortable vision ahead.

Warmest regards,
Your Sandonia Team

Rated 5 out of 5 stars

RLE in Prague: Best experience

I had lens replacement surgery on 11th June and used Sandonia to book the procedure. Ivan was my contact at Sandonia and he made the whole process from start to finish so easy. Dr Petr Novak was my surgeon and he was fabulous. So professional and explained everything which helped to put me at ease.
The experience was so good that my husband has now booked to have his eyes done in November.
Anyone thinking about having this surgery should definitely do it, it is life changing after wearing glasses for many years.

11 June 2025
Unprompted review
Sandonia logo

Reply from Sandonia

Thank you so much for your wonderful 5-star review – it truly means a lot to us. We're delighted to hear that your lens replacement surgery was a smooth and positive experience from start to finish.

We're especially happy that the care and clarity you received helped you feel at ease throughout the process. Hearing that the experience was so good you're now returning with a family member is the best compliment we could receive.

Wishing you both continued comfort and clear vision — and thank you again for your trust and kind words.

Warm regards,
The Sandonia Team
https://www.lens-replacement-surgery.co.uk

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