Lendly Reviews 

9,916
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the very friendly and knowledgeable staff members for providing exceptional, patient, and polite assistance throughout the entire loan application process. Many people note that the digital platform offers a fast, smooth, and remarkably easy user experience when they are needing emergency funds quickly. Some reviewers were not happy with unexpected payment schedules, arguing that certain billing practices resulted in confusing balances and extra fees. Consumers additionally mentioned concerns regarding automatic payroll deductions occurring much more frequently than initially expected.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, helpful, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, expressing appreciation for agents who provide... See more

User experience

Reviewers highlight positive aspects of user experience, noting an extremely efficient, fast, and... See more

Service

Consumers find service to be positive, highlighting that staff members are very professional, patient, and... See more

Payment

People report positive experiences with payment processes, frequently highlighting the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jerry, who was a female and I pray I spelled that right, was so helpful and patient with me, and so was Ashley. Kay, the very 1st person I talked to, did not really do so well because Jerry did what s... See more

Company replied

Rated 5 out of 5 stars

My most recent call was to Lendly was handled by, Lisa! She was truly amazing through our entire phone call. If I had to rate the customer service that she provided in spite of ALLLL of my questions…... See more

Company replied

Rated 5 out of 5 stars

I must be honest and say i was behind on a payment. When i called in i was greeted by Lisa. Such a sweet voice and she quickly verified me and got into my account. You could hear the empathy in her vo... See more

Company replied

Rated 5 out of 5 stars

Great experience, can even instantly get the loan which really helps when you need the money fast

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(9,916)

1,897 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa was so kind and patient and…

Lisa was so kind and patient and indepth with explaining everything. We need more compassion in world like Lisa.

19 October 2026
Unprompted review
Lendly logo

Reply from Lendly

We truly appreciate you taking the time to recognize Lisa . Thank you for sharing your experience and for allowing us the opportunity to assist you.

Rated 5 out of 5 stars

Wonderful and fast

Wonderful and fast. Great customer service

19 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 5 out of 5 stars

I'm a new customer

I'm a new customer, and had to call a few times because the email link I received to confirm my loan document received was not working. All the workers I spoke with were very nice, polite, and extremely helpful. Haven't had this kind of high level customer service in years!!! Please keep up the good work!

19 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Easy

Easy, very fast. Saved my butt.

17 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

Rated 5 out of 5 stars

The experience that I have had

The experience that I have had with Lendly has been amazing and I am absolutely enjoying the fact that I can take money out of my account and it’s just amazing thank you Lendly for helping me with the cash that I need

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 5 out of 5 stars

Jennie was very pleasant and helpful…

Jennie was very pleasant and helpful with my inquiry. I hung up with my issue resolved and a smile on my face.

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

We appreciate the review! Thanks for recognizing Jennie for their great service. We'll let them know you had a positive experience. Thanks for choosing Lendly!

Rated 5 out of 5 stars

Linda was extremely helpful to me

Linda was extremely helpful to me. She walked me through every step of the way. She was also very patient with me by helping me out with everything I had to do today. She's definitely a good employee and very easy to follow her directions.

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Linda at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

All the staff I spoke to were nice and…

All the staff I spoke to were nice and friendly , very helpful and stayed on the phone while I uploaded documents

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Very pleasant and effective experience…

Very pleasant and effective experience with Haylie. Thanks for your help.

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

We truly appreciate you taking the time to recognize Haylie. Thank you for sharing your experience and for allowing us the opportunity to assist you.

Rated 5 out of 5 stars

I’m new to the process and I spoke with…

I’m new to the process and I spoke with a Great Representative named Cici (hope I got the spelling correct). She was amazing. Her professionalism and being able to engage with me was worth it. She was informative and met my expectations. I will definitely recommend Lendly. Thanks!

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We're so happy to hear our team went above and beyond - it's what they do best! If there's anything else we can do to assist you, give us a shout. We're here to help!

Rated 5 out of 5 stars

My agent Ms vaniqua

My agent Ms. Vanilla was very help and made it so easy for me to understand everything I didnt to do . I really appreciate her .

16 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Vaniqua at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

The Entire Staff Is Very Friendly

The Entire Staff Is Very Friendly, Knowledgeable, Helpful. It Was A Pleasure Doing Business With Them.

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 5 out of 5 stars

Jerry

Jerry, who was a female and I pray I spelled that right, was so helpful and patient with me, and so was Ashley. Kay, the very 1st person I talked to, did not really do so well because Jerry did what she should have done right then, But thank you

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We're so happy to hear our team went above and beyond - it's what they do best! If there's anything else we can do to assist you, give us a shout. We're here to help!

Rated 5 out of 5 stars

Natasha was very knowledgeable and…

Natasha was very knowledgeable and professional during our conversation on my inquiry about the loan process. Thank you again for your time and support Natasha😎

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Natasha at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

Professional,Knowledge & Good Customer Service..

Ashlynn was very professional, courteous, and well knowledge. Great job " ( Ash)🤩 Thank You...

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

We truly appreciate you taking the time to recognize Ashelynn . Thank you for sharing your experience and for allowing us the opportunity to assist you.

Rated 5 out of 5 stars

Lendly application is very easy to fill…

Lendly application is very easy to fill out. I had results in minutes. I received my funds quickly as well. Thank you Lendly.

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review. With Lendly you'll get more than just great rates. Our goal is to provide the best customer experience possible. We believe that everyone deserves access to high-quality products.

Rated 5 out of 5 stars

Quick and easy

Quick and easy . Came through in the nick of time

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

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