LendFriend Mortgage Reviews 50

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, organized staff. Many people highlight the competitive pricing and the overall ease of the process, often describing it as seamless and stress-free. Reviewers frequently commend the customer service for its responsiveness and clear communication, noting that the team goes above and beyond to guide them through every step. The quick response times are also a significant positive, with many appreciating the efficiency and speed in closing loans.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the company for being organized,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Price

People report positive experiences with price, consistently finding competitive rates and low fees. Many... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight great... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LendFriend was fantastic with the purchase of my 1st home... so much that when it came time to purchase my 2nd home they were the first call I made. I can not recommend them enough, great communicatio... See more

Rated 5 out of 5 stars

I was buying a very competitive home and had to offer a 16 day close to make my offer attractive. I can't believe how helpful LendFriend was in getting me ready for a 16 day close well before the dead... See more

Rated 5 out of 5 stars

This was by far the easiest process or getting a refinance done. They called or emailed me when they needed something and got everything else squared away behind the scenes. The rate we got we perfect... See more

Rated 5 out of 5 stars

These guys are the best in the business. At the recommendation from a friend, we used LendFriend to help us purchase our home in Connecticut, and I could not be more satisfied with the level of serv... See more


Company details

  1. Mortgage Broker
  2. Mortgage Lender

Written by the company

LendFriend Mortgage, we believe homeownership should be possible for everyone—whether you’re a W-2 employee, a business owner, or a veteran. As a licensed mortgage broker, we shop a wide network of lenders to deliver competitive rates, flexible options, and expert guidance tailored to your situation. We specialize in Non-QM loans, including bank statement mortgages designed for self-employed borrowers and entrepreneurs whose tax returns don’t reflect their true earning power. These programs allow business owners to qualify using their cash flow—not traditional W-2s. For military families, we proudly offer VA loans and VA IRRRLs (Interest Rate Reduction Refinance Loans), helping veterans lower payments quickly and with minimal paperwork. Founded by brothers Eric and Michael Bernstein, LendFriend is built on a simple promise: service first, low rates always. With hundreds of verified five-star reviews, our clients know us for clear communication, personal attention, and results that make buying or refinancing a home easier. From first-time buyers to seasoned investors, from crypto-backed asset programs to jumbo financing, our goal is simple: remove the stress from the mortgage process and help you move forward with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Two great experiences with LendFriend

I’ve bought two homes and refinanced once, and nothing prepared me for how painless LendFriend made it. Eric is the kind of mortgage broker who texts you back at 9pm and somehow still gets you the lowest mortgage rate you’ve ever seen. I brought him a genuinely complicated file and he treated it like a puzzle he actually wanted to solve. If you’re searching for a home loan and you’re tired of feeling like a number at a big bank, LendFriend is for you. Fair warning though: after working with Eric, every other lender will feel like a step down.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

LendFriend helped me secure the best…

LendFriend helped me secure the best rate for a jumbo loan in Highland Park. Eric and his team were easy to work with. They were available at all times and the communication was sharp throughout. I highly recommend them for anyone shopping for best rates and amazing service in the greater Chicago area.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I love LendFriend

My husband and I love LendFriend. They made the home loan process so easy. Eric, Jen, Crystal and Morgan were so great to work with. If you're looking for a mortgage broker who has great rates and great service, look no further.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with LendFriend Mortgage. As a first time home buyer, there is so much you don’t know. Not only was Eric responsive and patient in answering all of our questions, he took the time to ensure we understood everything clearly. Can’t recommend LendFriend enough.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

LendFriend is amazing

Had a great experience with LendFriend Mortgage. Eric was super responsive and walked us through everything — answered every question we had and made sure we actually understood what was happening at each step. The whole process was smooth and honestly pretty stress-free. Would definitely recommend Eric and the LendFriend team.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Eric and his team went above and beyond…

Eric and his team went above and beyond to help us with our home purchase. Our realtor recommended LendFriend to us and we couldn't have been happier with the recommendation. They were so nice and answered every question we had no matter how insignificant it seemed

4 April 2026
Unprompted review
Rated 5 out of 5 stars

VA Refinance

Working with LendFriend on my VA refinance was a great experience. The process was fast, smooth, and very transparent from start to finish.

Their team was responsive, easy to work with, and delivered exactly what they promised. Highly recommend for any veteran looking to refinance.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Lend friend is awesome!

Lend friend has been absolutely wonderful between financing our home loan and then refinancing the home loan! The staff from lend friend was so great to have. Big thank you to Michael Morgan and Crystal such a big help in making this process a breeze! Highly recommend anyone to use this company the staff is awesome!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Five stars for LendFriend

Five stars for LendFriend! Michael and Morgan made financing our new home such a wonderful, seamless experience. They are true professionals who genuinely care about their clients.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Refinancing

Honestly my husband dealt with lend friends mostly, but for my part everything seemed very easy and quick

1 March 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommend using LendFriend

LendFriend Mortgage delivered exceptional service to my husband and I with competitive rates, low fees, and a smooth, stress‑free process. Their team was professional, responsive, and incredibly knowledgeable, helping us first time home-buyers navigate everything for a conventional loan.
If you want a mortgage broker that’s trustworthy, efficient, and genuinely committed to your success, LendFriend is an outstanding choice.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to work with

The entire team at LendFriend was very professional and easy to work with. We had a minor miscommunication towards the end of the process but they got it fixed and we closed in a timely manner.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

As a first-time home buyer

As a first-time home buyer, I had the best experience with LendFriend. I was looking for a local mortgage broker that would work fast and get me the lowest interest rates on a jumbo loan. The entire home loan process seamless with the team. A huge thank you to Eric, who was so helpful and attentive to every detail!

If you need a local mortgage lender that offers competitive interest rates and quick pre-approvals, look no further. I highly recommend them for anyone looking to secure a home mortgage.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Very enthusiastic and helpful

Eric Bernstein and the entire staff were more than helpful and very understanding with any ups and downs during the journey.
Very organized, efficient, and also human
Would work with them again easily and I will recommend Lendfriend to others!

13 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look