Lendermarket Reviews 

725
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use, clear interface, and straightforward investment management. Many appreciate the high interest rates and the value for money, noting that payments are made without delay. The autoinvest feature is a particular highlight, saving time and offering good customization, while the registration process is simple and quick. Reviewers also find the website stable and reliable, making it an excellent platform for earning passive income. However, some people mentioned that while the site navigation is generally good, there is room for improvement.

What people talk about most

User experience

People report positive experiences with user experience, consistently finding the platform easy to use and... See more

Website

Customers consistently note positive experiences with the website, highlighting its ease of use and clear... See more

Payment

Customers had positive experiences with payment, with many reporting no delays in their transactions.... See more

Value for money

Clients share positive opinions on value for money, with many finding it a reliable way to earn a good amount... See more

Price

Consumers find price to be positive, with many reviewers appreciating the attractive and high interest rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Turn on autoinvest, pay your taxes and sleep soundly! Registration on the platform was very simple and quick. The platform's interface is clear and well-designed, and investment management is ve... See more

Company replied

Rated 4 out of 5 stars

I've been using Lendermarket for two months now. To date, I'm pretty comfortable. I really appreciate the wide variety of available loans, from short (40-120 days) to long terms (+7 yaers). Until now,... See more

Company replied

Rated 5 out of 5 stars

I recently came back to p2p investing after being away for a few years, and I have to say to say things have really improved. The buyback guarantee is honestly a huge game changer compared to how... See more

Company replied


Company details

  1. #5 of 6 best companies in Investment Service
  2. #4 of 4 best companies in Finance Broker
  3. #4 of 4 best companies in Investment Company
  4. #1 of 1 best companies in Loan Agency
  5. #2 of 2 best companies in Money Transfer Service

Written by the company

Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.


Contact info

4.1

Great

TrustScore 4 out of 5

725 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(725)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Issues solved and everything in a good way.

After experiencing liquidity issues and difficulty receiving payments with Lendermarket in the past, I'm pleased to say that the platform has significantly improved. I have since recovered and safely withdrawn all my invested funds, gaining confidence in the platform once again. I will keep all interests and gains reinvested, showing my commitment to the platform. If things continue to go well and my confidence remains high, I may consider investing more in the future. Kudos to Lendermarket for addressing the issues and providing a better experience for investors.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam

Was using it since 2023. and haven't received a cent back from them and doesn't seem like I will.

I turned off all AI portfolio strategies very long time ago but somehow they decided to turn them on without my consent and I have no access to information when and how they did it. This information doesn't appear in the interface.

Neither can I see any history of active and finished investments. It shows that I have 0 investments made and 0 active. All I see is that my money is somewhere invested and is more than 31 days late and I cant get it back.

Support is totally useless. They don't reply directly to my questions or even ignore them. Trying to communicate with them for almost a month but haven't got any solutions. Only links to useless articles .

21 April 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi ,
Please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

Rated 1 out of 5 stars

Pending Payment...

Pending Payment...

Edit :
Dreadful Joke when you send a request to the support : "Thanks for your message. We're currently facing a high volume of messages. We'll get back to you as soon as possible. For enquiries relating to Lendermarket 2.0 - including the transfer of Available Balances, please visit our Comprehensive Overview. For help checking returns following Pending Payment releases please visit your Account Statement or our explainer video on Pending Payments."

6 May 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hey Guillaume, please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

Rated 1 out of 5 stars

It's a scam

It's a scam! I've been waiting for pending payments for over a year and my money is not gonna see my bank account for sure as they postopone the payments 6 times... It's a total scam, run by clowns...Don't lose money. I've lost over 6k euros in this baloon.

30 April 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

Rated 3 out of 5 stars

Mixed feelings

I only started investing with Lendermarket a few weeks ago so at the moment I have mixed feelings about this platform. On the + side, the signing up process is very easy, I added funds and withdrew them very quickly and easily from my bank account. On the - side, all my loans are either on "pending" payments (even if their status is "paid" so I'm wondering if Lendermarket is keeping the money that the loans originators pay?) or overdue... I only invested 400€ at the moment and will wait until "real money" reaches my account before investing more with them ...

16 April 2024
Unprompted review
Rated 2 out of 5 stars

(BEWARE!) Trustable and reliable, use them as a medium-long term investment

I'm investing with them since the late 2019. Quick deposits and withdrawals, nice interest rates (depending on the season) and no headaches at all.

The only thing to have in mind is that loans can be extended up to 6 months, and 2 months more of buyback guarantee (creditstar originators are using this benefit "too much" currently). Anyway, if you don't mind having the money blocked more than expected, they meet the expectations, with principal amount, interest and delayed interest being always paid.

Use this platform to hold the money you don't need in the short term. It pays off.

UPDATE (jan-2024): Pending payments are around 10% of my portfolio (more than 2500€ pending) and keep increasing. Loan originators are not returning a single cent and trust on Creditstar starts to fade away. I stopped the autoinvestor, and if there are no results in a few months, I'll start withdrawing everything when possible.

UPDATE (march-2024): 12k out of 27k are in pending status. Since january, they returned small amounts (~120€), but far from what they should have been. As I cannot withdraw, nor reinvest, I'm still unsure of my next steps.

19 April 2023
Unprompted review
Rated 4 out of 5 stars

Signs of a recovery...

I have been investing for over two years and the last few months have been very difficult. Money stuck in pending payments for weeks as mentioned by others. For that reason I cannot give a 5, BUT... there are signs of a recovery and some funds are coming back to investors. The latest CEO seems to be making a difference. Let's hope this continues!

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Clarification on Amounts Pending for Several Weeks

Good night,

After contacting you, I received a response from you the very next day (less than 24 hours later).

With this first aspect I notice that the customer support service has improved, my rating increasing when I immediately receive the information that the amount in question will be paid, without causing me any indifference, in installments within 1 month.
I hope that the customer service continues like this, but also that, in return, the percentage of money pending for many weeks will decrease.
I hope to continue your market for a long time, I hope so.

Compliments
Diogo Marques

1 April 2024
Unprompted review
Rated 3 out of 5 stars

Struggling with improvements

The platform started well for me when I started investing 2 years ago. However, they started experiencing pending payments and we didn't receive any payments back for months. Recently, there's an improvement in the payments. We are getting paid small amounts continuously. However, it still needs to improve as the payments are still small compared to pending amount. We hope to see bigger improvements in the payments.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Money is stuck in pending payments for…

Money is stuck in pending payments for more than half a year and no sight of it being released. Meanwhile Lendermarket is bragging about "upgraded platform" and having short withdrawal timeframes, which is ironic and insulting to the clients.

Buyback Guarantee is not being applied at all. You should think like they don't have it.

I was just emailed the plan to release some of my pending payments, which is 3% of my total money on the platform. Again, I feel like they are mocking me.

2 April 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello, Please get in touch with us via our Support team. We'll check our payment schedule to provide you with next dates and payments.

Rated 3 out of 5 stars

3 stars

they started to cooperate and treat the customer normally . If I receive everything I will add one star more.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Pending payments

There are months and months of pending payment being stuck without any progress. No updates or explanations are given to investors whatsoever. Moreover, they keep bombarding us with offers to invest more.

3 March 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello, since your review is anonymous, we can´t confirm the date of your next payment. Please get in touch with support team to provide you with next dates and payments.

Rated 4 out of 5 stars

The platform has got some difficulties…

The platform has got some difficulties lately in a form of Pending Payments, but now it is seeming that the trend will change. I am expecting positive future. When the loan originators can pay their debts in time and there won`t exist remarkable pending payments, then this platform will be very attractive.

22 March 2023
Unprompted review
Rated 4 out of 5 stars

Delayed repayments but with high interest…

They have had a bad period in which blocked repayments. But now they are returning to a normal situation, are slowly repaying again with all interest and also give to investors a schedule of next repayments. I want to highlight that they are repaying an high rate on repayments blocked, so, at the end, the investor has had to wait, but is having a good gain.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

I have more than 3000 € in pending…

I have more than 3000 € in pending payments for since march 2023.
So, i have one year asking for my money, but i just recieve bulshit conversation.
very bad idea to invest here, is very dangerus

15 March 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Grii
In order to assist you, it's important that you leave a review under a genuine customer name so we can assist you. We could not find your name in our registry of investors. Can you please update your review with your genuine name or contact us via Support@Lendermarket.com so we can assist you please?

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