Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the clear communication and quick response times. The service provided is often described as excellent, efficient, and fast, with consumers noting the ease and simplicity of the overall process and user experience. However, some people mentioned issues with the complexity of required files and felt that customer service did not always listen well or align with their needs. A few other people also felt that the company showed a disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and professionalism.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and prompt replies... See more

User experience

People report positive experiences with the user experience, highlighting an easy and user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nothing spesial

Nothing spesial

1 June 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re always looking to improve, so if there’s anything we could’ve done better, feel free to let us know.

Rated 5 out of 5 stars

Great Service!

Excellent feedback and response to my business enquiries. Very prompt getting back to me for a quick and efficient funding.

30 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could respond promptly and support your business funding needs efficiently. We're here whenever you need us.

Rated 5 out of 5 stars

Very easy going and helped alot with my…

Very easy going and helped alot with my enquiry and finance

28 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're happy to hear the process was easy and that we could assist with your enquiry and finance needs. We're here if you need anything else.

Rated 5 out of 5 stars

Amazing thank u

Amazing thank u

1 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

You're very welcome! We're glad you had a great experience. If you need anything else, we're here to help.

Rated 5 out of 5 stars

Great and supportive staff that…

Great and supportive staff that carefully listen to your needs

22 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could provide the support and attention you needed. We're always here to help.

Rated 3 out of 5 stars

So far professional friendly customer…

So far professional friendly customer service!
But I found technical by the end I had to postpone the application without submitting statements through the link was sent.

14 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you had a positive experience with our team. We understand technical issues can happen—feel free to reach out whenever you're ready to continue, and we’ll be happy to assist.

Rated 5 out of 5 stars

Lendaly has been great so far and they…

Lendaly has been great so far and they care about their customers

9 May 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear you've had a great experience so far. Caring for our customers is what we’re all about—we’re always here to help.

Rated 5 out of 5 stars

Very interactive

Very interactive, chase down the best options for you and easy to communicate with. Trustworthy reliable and professional.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Was an easy experience

Was an easy experience, trust is a big thing and the team at Lendalay were patient until i felf comfortable. I'd recommend them to anyone looking at business finance.

25 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We understand that trust is essential, and we're glad our team could support you throughout the process. We appreciate your recommendation.

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