Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the clear communication and quick response times. The service provided is often described as excellent, efficient, and fast, with consumers noting the ease and simplicity of the overall process and user experience. However, some people mentioned issues with the complexity of required files and felt that customer service did not always listen well or align with their needs. A few other people also felt that the company showed a disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and professionalism.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and prompt replies... See more

User experience

People report positive experiences with the user experience, highlighting an easy and user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service they listen to what you…

Great service they listen to what you are looking for and send those lenders your way

22 August 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you found the service great and that our team listened to your needs to connect you with the right lenders.

Rated 5 out of 5 stars

Very happy with the out come I would…

Very happy with the out come I would refer them to my family and friends

15 August 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're thrilled you're happy with the outcome and truly appreciate your trust in recommending us to family and friends.

Rated 5 out of 5 stars

Excellent process

Excellent process, good systems for follow-up. Would recommend. Thanks again!

12 August 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you enjoyed the process and found our follow-up systems effective. We appreciate your recommendation!

Rated 5 out of 5 stars

Thank you

You will been so good to have

10 August 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear you've had a positive experience with us, and we look forward to continuing to support you.

Rated 1 out of 5 stars

Spammers

Don't give this company your contact details, they will continue to spam you with daily phone calls

31 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback, and we’re sorry to hear about your experience. We never intend for our follow-ups to feel overwhelming. Your comments are important to us, and we’re reviewing our communication practices to ensure they remain respectful. If you’d like to update your preferences or opt out of further calls, please contact us at support@lendaly.com.au so we can action this immediately.

Rated 5 out of 5 stars

So helpful

So helpful. I was thinking like that service

29 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you found the service helpful and that it made a positive impression. We're here whenever you need assistance.

Rated 5 out of 5 stars

they approved my 250k loan !!!

they approved my 250k loan !!!! I love this company:)

17 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

That's fantastic news—congratulations! 🎉 We're thrilled to hear everything went smoothly and that you're happy with the outcome. Thank you for choosing Lendaly!

Rated 2 out of 5 stars

It didn’t get me any finance at all

It didn’t get me any finance at all . Pretty disappointing.

18 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback, and we're sorry to hear we couldn’t assist with finance this time. We understand how disappointing that can be. Eligibility depends on lender criteria, but we’re here if you'd like to explore other options or try again in the future.

Rated 4 out of 5 stars

Good service

Good service

19 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were happy with the service. Let us know if we can assist you further.

Rated 4 out of 5 stars

Very helpful

Very helpful, and great advice was given

17 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the support helpful and the advice valuable. We're always here if you need further assistance.

Rated 1 out of 5 stars

Midnight text message marketing !

I received a text message from your company at 12:00am inviting me to leave feedback in exchange for a $50 gift card. Here is my feedback:

Sending marketing messages at midnight is not only highly inappropriate but also disruptive. It shows a complete disregard for your customers’ time and privacy. Moreover, I am aware that contacting individuals for marketing purposes outside of reasonable hours may breach telecommunications and spam regulations in Australia.

Such messages should be scheduled during standard business hours — not in the middle of the night when people are trying to sleep. I trust you will review your practices immediately and ensure this does not happen again. I also trust that I will receive the $50 egift card as your message doesn't stipulate if the feedback has to be positive.

18 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your honest and important feedback. We sincerely apologise for the disruption caused by receiving a message at such an inappropriate hour.

You're absolutely right—messages should be sent during reasonable business hours, and we understand how this could be seen as a disregard for your time and privacy. We're currently reviewing our communication practices to ensure this doesn’t happen again.

We appreciate you bringing this to our attention and helping us improve.

Rated 5 out of 5 stars

Honest!!

They were very clear from the beginning!!

17 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear everything was clear from the start. If you need anything else, we're here to help.

Rated 5 out of 5 stars

Is the best app

Thanks for your help

16 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad we could assist—don’t hesitate to reach out if you need anything else.

Rated 4 out of 5 stars

Great experience

Great experience

15 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a great experience. If there's anything more we can help with, feel free to reach out!

Rated 4 out of 5 stars

Very helpful

Very helpful

9 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you! We're glad you found our service helpful. If you need anything else, we're here to assist.

Rated 5 out of 5 stars

Thank you very much for your help

Thank you very much for your help. You really made a difference thank you.

11 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're so glad we could make a difference. Please don’t hesitate to reach out if you need support in the future.

Rated 5 out of 5 stars

Always clearly my dubt and the service…

Always clearly my dubt and the service was friendly

8 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could clearly address your doubts and that you found the service friendly. We're always here to help whenever you need.

Rated 5 out of 5 stars

Good service fast turn around time.

Good service fast turn around time.

1 July 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were happy with the service and the quick turnaround time. Let us know if we can assist you further.

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