Karen was really patient and and understanding when I was going backwards and forwards with what happened during my accident. She had to change the details a few times as the accident happened so quic... See more

The team from the initial contact to the ongoing investigation have been absolutely fantastic. I have been driving for 40 years and have never been involved in an accident. The whole process is a... See more

Catherine and her team leader gave me excellent advice and support. As I had no one to turn to Catherine's friendly nature guided me through the call, not to mention made me feel welcomed and at ease... See more

I've just been involved in a non fault rta. Needless to say I wasn't in the greatest headspace. After phoning lemonaid., and talking to Mollie Wright things seem a bit better now. She was patient w... See more

Damage claim Clear and concise instructions. Calm and pleasant manner . Did not rush me at any stage Patient when I was taking photos etc A very easy process Cherry was also very professi... See more

I give Kerri-Ann(e) the 5 stars as I’m writing this after just getting off the phone with her so other than how she dealt with me, I can’t really comment on the actual company. But if Kerri-Ann(e) is... See more

*Edit* I would like to sincerely thank and apologise to the Lemonaid Motor Legal Ltd team. They have done everything possible to progress my claim, including repeatedly contacting the third party’s i... See more

After a stressful morning and an accident that was not my fault. Lizzie who handled my claim was so patient and so helpful she made a stressful time a lot easier, was nice to speak to a friendly membe... See more

Very quick response to my claim. I spoke to several very helpful people in different departments. My claim was complicated as I was not the driver at the time of the accident. My learner driver was o... See more

Lemonade is a very good easy going company to deal with. I spoke with Millie and she was very helpful and professional. She walked me through everything to get my problem solved, am very happy excelle... See more

Catherine went the extra mile during a stressful time and went out of her was to resolve my issue and answer all my questions even though she wasn’t responsible for handling my claim. Kept me updated... See more

After reading lots of negative reviews and experiences got to say as claimant my incident from inception to date (not concluded) as of yet had been smooth and very good comms. Especially KerryAn... See more

Lemonaid Motor Legal dealt with my claim within a matter of minutes following my recent Motor accident. They alleviated all my concerns and organised everything with ease the pick up of my damaged... See more

My wife was unfortunately involved in an accident this week and we were directed through to Lemonaid Legal via our insurance. The service and helpfulness I received whilst making the claim has been fa... See more

Just had to inform my insurance about a small accident I had on my way home. Spoke to a lovely lady called Lizzie who helped me through the whole thing. She made me feel so much better about the whole... See more

I spoke with Lizzie Hewitt who was so friendly and helpful. Going through an incident like this can be very traumatising. However Lizzie was very calm and assuring putting my mind at ease.

I spoke to Kerry Anne today about an incident I had been involved in and she was absolutely amazing with me. Took her time to get all the details necessary and made sure I understood everything alon... See more

Lizzie was a cheerful, kind and compassionate person, a joy to speak to. I am so grateful to her for taking me through each stage of the process and explaining the procedures so well. She made everyth... See more

The company took time over progressing my claim in a professional manner at all time. It was only when they passed my claim over to AX to facilitate the repair and provision of a replacement car for... See more

Calling insurance isn’t always easy but Joey made it an absolute breeze for me, super helpful and very kind. I massively appreciate his help today! Great asset to the team.

Kerry machin made reporting the accident a walk in the park assisted me with any information I needed and was very reassuring that my claim is in good hands All the best Kerry keep doing what your... See more

Excellent service from Molly Wright at Lemonaid. Mollie was very polite, efficient and made me feel like my non-fault claim was in the best hands.

Excellent service from start to finish. They kept me informed every step of the way, from organising repairs, and a replacement vehicle which enabled me to continue working. Thank you.

It was stressful time for me after the accident, but with Lemonade it was simplified. You guys really assured me to feel comfortable and your case handling technic was quick, clear and simple to follo... See more

Fantastic. Call was handled by Lizzie who was wonderful. Her bright bubby but very professional manner made the whole process of making a claim very easy. I felt at ease the whole time.

I am extremely disappointed with how my claim has been handled. After making a personal injury claim following a non fault accident, this company referred my case to their panel solicitor who has... See more

I would like to thank Cherry for her excellent help in reporting my non-fault accident . She was professional patient and very reassuring throughout the whole process. Cherry explained everything clea... See more

Following a no fault accident I called my insurers and was put through to Keely at Lemonaid. She was friendly, empathetic and very efficient. She explained the next steps clearly. I was very impressed... See more

Cherry has helped us to register this claim very professionally and have guided us through out the process of making this claim I describe Cherry as an asset for the company. Thanks Cherry for you sup... See more

Millie was friendly, patient and clear on the questions, which enabled the two of us to sort out my accidental damage claim efficiently. Thanks Millie Regards Chris

The help from Lemonaid so far has been brilliant. I’ve been speaking to a number of colleagues there and found them all very helpful and professional - thanks to Mollie Wright and Zarin Akhtar

Made a telephone call to make a claim and spoke with Mollie Wright who was very pleasant and helpful over the phone. She made sure to explain every step and process of my claim very clearly and easy t... See more

Catherine was friendly, patient and clear on the questions, which enabled the two of us to sort out my accidental damage claim efficiently. Thanks Catherine Regards Chris

Kerry Ann was very helpful, professional and helped me to feel at ease with my situation. First class service. Thankyou Kerry Ann and Lemonaid Motor Legal

If you have to deal with so bad situation as accident claim, then Lemoniad is one of the best companies I delt with. Strongly recommend.

I had an excellent experience with Lemonaid. From the moment I reported the accident, their team was responsive, supportive, and truly went above and beyond to ensure I was taken care of. The... See more

I was pleased when I rang and spoke to Karen on the phone. She was very helpful with everything which does help in my circumstances. 10/10 with telephone communication!

The process of reporting a claim was very easy. The agent, Mollie Wright, was great! Very friendly, understanding and helpful, and took care of everything incredibly efficiently and professionally.

Mollie Wright was extremely helpful . in a very friendly manner. she explained the process of getting my car repaired. I am very grateful to her snd also to Robyn to whom I spoke today.

The operator I spoke to was polite and efficient. It sounded as if Cherry really enjoyed her job and was not just going through the motions.

Kerry Anne was very polite and very pleasant . She dealt with my claim in very professional manner. I would highly recommend this company with staff like Kerry Anne.

Cherry was very professional in taking down my details and the details of the accident. She seemed very calm and did not rush me in any way.

I spike with Kerryanne - she is a great advisor! Very clear and consistent. She gathered all my details efficiently and involved other teams to fast-track my claim. Thanks!

Had the unfortunate task of reporting a collision today but Millie, my call handler, made the experience feel easy and straight forward. Highly professional throughout and Millie made what should have... See more

Waste of time, can’t believe price I’m paying for Insurance to get this kind of service ! No fault claim 4 weeks ago still no replacement vehicle! They also like to swear before putting the phone down... See more

Im only at the first stage of my claim but I had an good service from Lizzie Hewitt. She was polite, friendly and easy to talk to and also gave me good guidance. I will do another review once my cla... See more

There are a waste of time and air. 7 weeks since the accident and nothing. No replacement vehicle. the evaluation of the van is shocking 3900£ for 69plate renault master is a joke. This is a commercia... See more

In my experience, they took my car and put it into storage without properly explaining the consequences. It felt like this was done to run up daily storage charges and bill more to the insurance compa... See more

The agent who handled my case, Jordan, was calm, pleasant, extremely professional and helpful. Thank you very much Jordan

Mollie was very friendly and supportive. She answered any questions I had quickly and passed me on to the relevant department.

My conversation with Mollie today were helpful and clear. My phone connection cut out and Mollie called me back again.