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LemFi Reviews 11,326

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, reliability, and ease of use, making international money transfers simple and stress-free. Many appreciate the helpful and friendly staff, highlighting their excellent communication skills and supportive approach. The overall user experience is consistently described as positive, with people finding the platform straightforward and efficient. However, some customers have encountered issues with payment processing, noting occasional glitches where transactions fail or experience delays, especially with larger amounts. A few other people also felt that customer support was unresponsive or that their accounts were disabled without prior notification, leading to concerns about accessing their funds.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the speed and reliability of transactions, with... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience using lemfi.com⁠� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more

Company replied

Rated 5 out of 5 stars

Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more

Company replied

Rated 5 out of 5 stars

Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

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    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 4 out of 5 stars

    Fast, Convenient, and Reliable service

    I’ve been using this app for money transfers to Nigeria, and it has been very reliable and convenient. One thing I particularly appreciate is how seamless the process is — you can transfer directly to the recipient in Nigeria without the extra stress of first moving money into another account before sending. It has made transfers much easier and faster for me.
    I also want to give a special mention to Anna from the support team. She was professional, patient, and very helpful whenever assistance was needed. Excellent customer service like hers truly makes a difference and deserves to be recognised. Keep up the good work!

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Aderonke,

    Thank you for sharing your detailed and thoughtful feedback. We are delighted to know that you find LemFi reliable and convenient for your transfers to Nigeria, and that the process has made your experience faster and more seamless.

    We also truly appreciate your kind recognition of Anna from our support team. We are pleased to hear that she provided you with professional, patient, and helpful assistance. Your feedback will be shared with her and the wider team as encouragement.

    We remain committed to continuously improving our services and delivering a smooth experience for all our customers.

    If you ever need further assistance, please do not hesitate to contact us at support@lemfi.com.

    Kind regards,
    Happy

    Rated 4 out of 5 stars

    Very good service

    Very good experience using Lemfi. Never disappointed

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Mayjorh,

    Thank you for sharing your positive experience with LemFi. We are pleased to know that you consistently find our service reliable and that we have met your expectations.

    At LemFi, we remain committed to providing smooth, secure, and efficient services, and your feedback is greatly appreciated.

    If you ever require assistance, please contact us at support@lemfi.com.

    Regards,
    Happy

    Rated 4 out of 5 stars

    The app is quite easy to use

    The app is quite easy to use, and delivery to the recipient’s account is instant.

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi There,

    Thank you for your feedback. We are glad to know that you find the app easy to use and that transfers to the recipient’s account are instant. Your support is truly appreciated and encourages us to continue delivering fast and reliable service.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 4 out of 5 stars

    Good service

    Good service

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Obas,

    Thank you for your feedback. We are glad to know that you are satisfied with our service. Your support is truly appreciated and encourages us to continue delivering a great experience.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    Very fast and reliable

    Very fast and reliable

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Agambom,

    Thank you for your feedback. We are glad to know that you find LemFi very fast and reliable. Your support is truly appreciated and encourages us to continue delivering excellent service.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 4 out of 5 stars

    Lemfi is good

    Bliss
    Very reliable and fast delivery to the bank account

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Odusanya,

    Thank you for your feedback. We are delighted to know that you find LemFi reliable and that deliveries to bank accounts are fast. Your support is truly appreciated and encourages us to continue delivering excellent service.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    Pleasant Experience

    Always a pleasant experience using LemFi
    Glad to speak with Anna from Support team. Great rates from LemFi and zero fees is amazing!

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Seun,

    Thank you for your wonderful feedback. We are delighted to know that you always have a pleasant experience using LemFi and that you are satisfied with our great rates and zero fees. We are also pleased to know that Anna from our Support Team was able to assist you well. Your support is truly appreciated and motivates us to continue delivering excellent service.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    It has been very efficient

    It has been very efficient, and trust worthy, all transaction where carried out smoothly and payments were made on time.
    PJ

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Kingsley,

    Thank you for your feedback.

    We are delighted to hear that you find our service efficient and trustworthy, and that your transactions have been smooth and timely.

    We truly appreciate your support and trust in LemFi.

    If you ever need any assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 5 out of 5 stars

    It was good and very helpful

    It was good and very helpful

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Christians,

    Thank you for taking the time to share your feedback with us.

    We are pleased to hear that you found your experience with LemFi helpful and satisfactory. Providing reliable support and a seamless experience for our customers is very important to us, and your feedback means a lot to our team.

    We truly appreciate your trust and support and look forward to continuing to serve you.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    Service feedback

    Great customer service, I spoke with Ava about my experience

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Kingsley,

    Thank you for taking the time to share your experience with LemFi.

    We are very pleased to hear that you had a great customer service experience and that Ava was able to speak with you regarding your concerns. Delivering professional, helpful, and efficient support is very important to us, and your feedback is truly appreciated.

    Your kind words encourage our team to continue providing the best possible service and experience to all our customers.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    Lemfi is fast

    Lemfi is fast, trusted and reliable.

    Thank.you PJ

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Temitan,

    Thank you for taking the time to share your feedback and experience with LemFi.

    We are delighted to hear that you find LemFi fast, trusted, and reliable. Providing seamless and dependable services to our customers remains one of our top priorities, and your kind words truly mean a lot to us.

    We are also pleased to know that PJ was able to assist you and contribute positively to your experience. Your appreciation will certainly be shared with the team.

    Thank you once again for your trust, support, and for choosing LemFi.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Customer friendly services

    BJ, Lemfi is a company committed to providing customer-friendly service. I am happy with the quality of their services.

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi George,

    Thank you for taking the time to share your positive feedback. We are delighted to know that you are satisfied with the quality of our services and the support provided by BJ.

    At LemFi, we remain committed to delivering customer-focused service and a seamless experience for all our users. Your kind words and support are greatly appreciated.

    Should you require any further assistance, please do not hesitate to contact us at support@lemfi.com.

    Kind regards,
    Happy

    Rated 4 out of 5 stars

    Good reliable

    Good reliable

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Richard,

    Thank you for sharing your feedback with us. We are grateful for your confidence in LemFi and pleased to know that our services have earned your trust.

    Our team remains dedicated to providing secure, efficient, and dependable financial solutions to meet the needs of our customers worldwide. Your support means a great deal to us.

    Should you require any assistance at any time, please contact us at support@lemfi.com.

    Kind regards,
    Happy

    Rated 5 out of 5 stars

    Lemfi.is a very good apps and flexible

    Lemfi.is a very good apps and flexible. I have been using for the past 2 year. No disappointment. P.j

    26 May 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hello Nantchop,

    Thank you for providing your feedback regarding LemFi’s service and our support representative, P.j.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Perfect job

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hello Akinkunmi,

    Thank you for providing your feedback regarding LemFi’s service.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Fast and reliable service,good exchange…

    Fast and reliable service,good exchange rate and wide range of currencies

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hello Ishola ,

    Thank you for providing your feedback regarding LemFi’s service.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Efficient and reliable

    I observed the service has really improved in terms of fast money transfer delivery and very efficient and also credit to Ava for her professionalism in approach and well behaved customer service support officer

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hello John,

    Thank you for providing your feedback regarding LemFi’s service.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Amazing service.

    Amazing service.

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Mena,

    Thank you for taking the time to share your feedback.

    We are delighted to hear that you had an amazing experience with our service. Providing a smooth, reliable, and efficient experience is always our priority.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always here to help.

    Best regards,
    Mario

    Rated 5 out of 5 stars

    Reward for valuable customers and rate…

    Reward for valuable customers and rate increase

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Jennifer,

    Thank you for taking the time to share your feedback.

    We truly appreciate your suggestion regarding rewards for loyal customers, as well as your comment on exchange rates. Feedback like yours helps us understand what matters most to our users.

    Our exchange rates are based on real time market conditions and may fluctuate to reflect global changes, while we always aim to remain competitive and transparent. Regarding rewards, promotional offers are usually part of specific campaigns and eligibility varies. If you qualify for any, you will receive official communication from us.

    Should you require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always here to help.

    Best regards,
    Mario

    Rated 5 out of 5 stars

    Transaction are fast and it’s easy to…

    Transaction are fast and it’s easy to use

    26 May 2026
    LemFi logo

    Reply from LemFi

    Hi Riliwan,

    Thank you for taking the time to share your feedback.

    We are glad to hear that you find our service easy to use and that your transactions are fast. Providing a simple and efficient experience is always our priority.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always here to help.

    Best regards,
    Mario

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