Lelightgo Reviews 298

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, often noting its excellent quality and how it enhances their LEGO sets, making them look stunning and bringing them to life. Many people appreciate the user experience, finding the installation process enjoyable and the overall process, from ordering to receiving, to be smooth. The customer service also receives frequent praise for being responsive, helpful, and dedicated to supporting their products. However, some people mentioned that the instructions could be improved, with some finding them difficult to follow or wishing for a PDF format for better zooming. A few customers also experienced issues with faulty items or specific lights not working, though support often resolved these problems. Additionally, some found the small wires and connectors challenging to handle during installation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise how... See more

Quality

Reviewers mention positive feedback about quality. Customers are impressed with the effects of the lights and... See more

Instructions

Users describe ambiguous interactions with instructions. Many reviewers found the instructions clear, easy to... See more

User experience

People report positive experiences with the user experience. Customers found the light kit easy to install,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the chance to experience firsthand the great quality of Lelightgo lights for my Notre Dame cathedral, and honestly, the result exceeded my expectations – I absolutely loved it! At first, it migh... See more

Rated 5 out of 5 stars

Working with LeLightGo has been a pleasure. I received my first LeLightGo kit back in September 2025, for the Creator Expert (10220) "Volkswagen T1 Camper Van". Since then I've also lit up the (40573)... See more

Rated 5 out of 5 stars

The delivery was fast, and the light set was a very reasonable price compared to their competitors. The instructions were good, would of preferred a pdf document so i could zoom in, otherwise no... See more

Rated 5 out of 5 stars

I love Lelightgo's light kits, especially the ones with sound; the kits for the big Disney Castles (yep I have both of them, Lego addict here!) are incredible. Good customer service, I've had a cou... See more


Company details

  1. Game Store

Written by the company

Being Lego fans and after the building bricks build together, we watched them lose brightness in the darkness, thus they motivated our inspiration to make them shine so that we had LeLightGo led light.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

298 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The service was unparalleled

The service was unparalleled. I needed additional lights for our Home Alone build. They knew exactly what to do to merge two sets of lights to customize our house. We are still displaying the build. It looks amazing with the lights!

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Oustanding customersupport

Really nice product, very well packed in seperate bags and storage box. Superb (and fast) customerservice with helpfull feedback and answers, and pro-active in helping you. Several orders over couple of years.

9 June 2024
Unprompted review
Rated 2 out of 5 stars

Bad Connection Board for Mandalorian Helmet

I recently bought the light kit for the Mandalorian Helmet (set# 75328) and the connection board was bad. I had initially tested all of the lights to ensure they worked, but once they were all in place, it no longer lit up. Checked and double checked all connections, but no luck. I've bought numerous other light kits from this seller in the past with no problems, but disappointed in this case.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience, staff support

I had lots of questions about the light kit I was purchasing for my Lego Lighthouse. Sophie was very friendly and prompt in answering all my questions and sending tips prior to purchasing anything! I really appreciated her and did not hesitate to buy after our interaction. I have told others Lego friends about them and they are customers now too. Can't say enough good things about the kits, staff, and communication. Top company in my mind.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Lelight products

Great website and packages arrived so much quicker than expected. Even after a few months from the order I had a slight issue and the customer service team were so friendly and helpful. Highly recomend any of their products.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

A Company To Trust

Light set availability, fast delivery, installation design, quality product and exceptional customer service all have made my LeLightGo experience the best.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience! Brings your Lego set to life!

The experience with installing LED kits is simply incredible, I installed them on the Loop Coaster, The Globe, Vincent van Gogh - The Starry Night, Audi RS Q e-tron and Titanic. They all looked really beautiful and brought my lego sets to life
It's the icing on the cake for my LEGO!
LeLightGo's difference is high quality and professional-level products, as I tested another brand and it doesn't hold a candle to LeLightGo! They are produced especially for your lego set, it is not just an adaptation of LEDs in your lego set, this makes all the difference, as it does not look like a mess or the bricks are poorly fitted.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased several lighting sets…

I have purchased several lighting sets and have had zero issues. Instructions are clear, there work brilliantly. I have also purchased the light and sound sets they are equally as described and easy to follow instructions.
I have even purchased light sets for sets I haven’t built yet as I trust there quality that much.
Do not buy any other light and sounds sets unless it’s from lelightgo!! 5*

12 June 2024
Unprompted review

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