Lekute.se Reviews 2,227

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It concerned an order from outside Sweden for delivery in Sweden and communication was in English, which was helpful for me as I only speak a little Swedish. Had a very pleasant contact with Lekute.se... See more

Rated 5 out of 5 stars

Quick delivery The whole shopping process was troublefree. Delivery was included. Only thing missing is SAS Eurobonus partnership!

Rated 5 out of 5 stars

I ordered a Berg studsmatta and a ladder. Later, I got a call from them saying that I ordered the wrong size ladder and if I would like to change it. For me that is customer service, saving me time an... See more

Rated 5 out of 5 stars

Good price on the scooter I ordered and delivery was really quick. Only point I didn’t like was that I couldn’t choose the DHL pickup point or delivery method. Item was sent to nearest pickup point by... See more

Company details

  1. Sporting Goods Store

Written by the company

Vi gillar aktiviteter, sport och lek ute! Vi säljer bra och roliga grejer, till bra pris! Vi är ett familjeföretag med kontor och lager i Falun i Dalarna! Vi måste alla tänka mer hållbart, och vår idé är att sälja bra och säkra produkter som håller länge! Men en viktig del i hållbarhet är att kunna erbjuda reservdelar på det vi säljer! Lekute.se är den störst återförsäljare av BERG TOYS i Sverige! Och vi är den enda PREMIUM DEALER för BERG TOYS i Sverige och den som hjälper BERG i Svenska kundtjänst frågor! Vi är den enda återförsäljaren i Sverige som lagerför HUDORA och en av få som har hela eller större delen av SALTAS sortiment av studsmattor och sportartiklar på vårt lager i Falun! Och skickar order från vårt egna lager! Vi arbetar även nära varumärken som MICRO, PUKY, RABO med mera. Söker ni reservdelar till någon av de varumärken som vi säljer och inte hittar det på vår hemsida? kontakta oss på info@lekute.se så hjälper vi er!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick delivery

Quick delivery
The whole shopping process was troublefree. Delivery was included. Only thing missing is SAS Eurobonus partnership!

25 February 2024
Rated 5 out of 5 stars

Quick responses and actively contributed in ideas

It concerned an order from outside Sweden for delivery in Sweden and communication was in English, which was helpful for me as I only speak a little Swedish. Had a very pleasant contact with Lekute.se! They responded very quickly to emails and actively contributed ideas. After a product turned out to be sold out, this was also communicated in a pleasant way. Of course we were disappointed for a while, but mistakes can be made and Lekute.se also actively contributed to the solution. Even regarding the delivery, DHL was called to check whether the day of delivery was correct and this was passed on to us. All in all; a happy customer! Now just wait until the snow is gone, then we can jump on the trampoline! :)

11 April 2023
Rated 5 out of 5 stars

I ordered a Berg studsmatta and a…

I ordered a Berg studsmatta and a ladder. Later, I got a call from them saying that I ordered the wrong size ladder and if I would like to change it. For me that is customer service, saving me time and effort, plus I ordered it on a Friday and got it on Monday. Well done.

15 April 2022
Rated 5 out of 5 stars

Perfect!

Fantastic customer service, super easy contact regarding any questions about their products. Delivery was super fast! Full professionalism!! Definitely recommend them.

3 June 2021
Rated 5 out of 5 stars

Good service

You can always trust their service!
Got faulty tire valve on newly bought balance bike for my son, I contacted them and immediately had the cased handled. I received replacement part from manufacturer the other week.
Very helpful!

9 December 2020
Unprompted review
Rated 2 out of 5 stars

The box the football goal came in is…

The box the football goal came in is very beaten up, with rips and dents throughout. As this is a present, we will not be opening it until the 30th of June on his birthday, but i hope there is no damage to the goal!

17 June 2020
Unprompted review
Lekute.se logo

Reply from Lekute.se

Hej
Återkom om det är några problem med målet så hjälper vi er!

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