Lejan™ Reviews 

747
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought a pair of Lejan Melrose trainers in March 2026 and I absolutely love them. I wear these trainers every day because they are the most comfortable barefoot trainers I own. Walking on hard urban... See more

Company replied

Rated 5 out of 5 stars

I love the shoes… my feet are becoming more and more strong, and they don’t hurt after long walk which I have always struggled with. It’s an another dimension of wearing shoes. I will never again buy... See more

Company replied

Rated 5 out of 5 stars

The shopping experience was really simple and easy. What really caught my attention was the returns/exchange policy. I loved that the new size was sent to me before I returned my original shoes, meani... See more

Company replied

Rated 5 out of 5 stars

The trainers have been comfortable from day one and are a gorgeous colour. The first size was too small (I followed the advice to size down but this wasn’t appropriate for me), so I was able to reque... See more

Company replied

Company details

  1. Boot Store

Written by the company

Lejan es Barefoot Bonito. Libertad para moverse. Espacio para crecer. Sin estructuras que limiten. Sin renunciar a lo estético. Porque quien explora el mundo, merece caminar así.


Contact info

4.8

Excellent

TrustScore 5 out of 5

747 reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(747)

498 reviews in the last 12 months

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Rated 5 out of 5 stars

This was the best purchase I made in my…

This was the best purchase I made in my whole life!!!! Super comfy and easy to clean and very stylish it's a pity they don't send it to Colombia, otherwise I would buy many more

3 July 2026
Unprompted review
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Reply from Lejan™

Hello B. Barbosa,

Reading that this has been the best purchase of your life truly means the world to us. We're so happy to hear you're loving the comfort, style, and how easy they are to keep clean.

We'd absolutely love to be able to ship to Colombia in the future, and we hope we'll be able to make that happen one day.

Thank you for your trust and support 💖

Rated 4 out of 5 stars

Love the shoes the only problem I had…

Love the shoes the only problem I had is that on the site it said it runs bigger so I ordered a 38 thinking that it would fit. I had to exchange them for a 39. And I have a bit of an issue cleaning them.

8 June 2026
Unprompted review
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Reply from Lejan™

Hello Maddalena,

We’re so happy to hear that you love your shoes! We're sorry the sizing didn't work out perfectly the first time, but we're glad you were able to exchange them for the right size.

Thank you for your trust and support 💖

Rated 5 out of 5 stars

Very pleased with my new trainers

Easy to order and came very quickly to the uk. The trainers are wonderful - they feel barefoot but don’t look too weird! Wonderfully comfortable - I haven’t looked back since they arrived. I’m a large size 37 usually but the 36 fits perfectly.

9 June 2026
Unprompted review
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Reply from Lejan™

Hello Emily,

We’re delighted to hear that your order arrived quickly to the UK and that you’re loving your new trainers. Creating barefoot shoes that feel natural while keeping a timeless, everyday style is exactly what we set out to do, so your words mean a lot to us.

We also really appreciate you sharing your sizing experience. It will surely help other customers when choosing their size.

Thanks for your trust and support .💖

Rated 5 out of 5 stars

Well done, well done, well done. Exceptional

Voglio copiare esattamente la mail che mi sono sentito di scrivere alla persona con cui mi sono scritto per un cambio taglia.

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Look, I’m not just handing out random compliments—I choose my words carefully, and I’m speaking as a customer here. Receiving this box, opening it, and seeing the meticulous care with which the contents were packed really thrilled me.
Generally speaking, if you have a great product but lack that kind of attention to detail, it often reflects on the quality itself.
It’s great to see companies—presumably young ones—placing such importance on detail, alongside the quality, which strikes me as excellent (and I’m talking about the shoes).
And the speed of your email response was absolutely out of this world.

I’m from Naples, so I’m "used" to mediocrity, and we have a saying here:

"P' n' acin e sale se perde a menesta."

Translated, that means "for a grain of salt, the soup gets ruined"—and your soup is definitely gourmet-restaurant quality.

Well done, well done, well done.

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credo che parli da sola !!!!

Lejan io li ho definiti la apple del loro settore, una cura dei particolari assolutamente eccezionale

2 July 2026
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Reply from Lejan™

Ciao Michele,

Leggere parole come le tue è una soddisfazione enorme. Sapere che hai apprezzato non solo le scarpe, ma anche ogni dettaglio dell'esperienza — dal packaging all'assistenza clienti — è esattamente ciò per cui lavoriamo ogni giorno.

Il paragone con Apple ci riempie davvero di orgoglio. Crediamo che siano proprio i piccoli dettagli a fare la differenza, e sapere che tutto questo è arrivato fino a te significa tantissimo per noi.

Grazie infinite per la fiducia, per aver dedicato del tempo a scriverci e per aver condiviso un messaggio così speciale. Commenti come il tuo ci motivano a migliorare ogni giorno 💖

Rated 5 out of 5 stars

Thank you

Thank you! I bought 2 sizes and returned the bigger pair. I’m really happy with everything about brand, from the website, the customer service, returns process and most importantly the product. These are by far the best barefoot shoes I have tried, and I’ve spent hundreds trying various brands that ultimately lack style or comfort. I look forward to new styles and colours in the future.

31 May 2026
Unprompted review
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Reply from Lejan™

Hello Jason,

We’re really happy to hear that everything from the website experience to the returns process and customer service worked smoothly for you. and especially that the shoes have become your favourite barefoot pair after trying so many other brands.

It means a lot to us that you value both comfort and style, and we’re excited to keep improving and bringing new styles and colours in the future.

Thanks for your trust and support 💖

Rated 5 out of 5 stars

Actually I loved the shoes

Actually I loved the shoes, Customer service is 5 stars! Easy purchase, easy returns. Size chart is not accurate for US conversion.

28 June 2026
Unprompted review
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Reply from Lejan™

Hello Kate,

We’re really glad to hear you loved the shoes and had a 5-star experience with our customer service, even though the sizing didn’t work perfectly this time.

We hope you can find your ideal size. Our size guide is quite detailed, and it also differentiates between some models with “W” (women) and “M” (men), which can help clarify the fit depending on the style.

We’re also actively working on improving and adjusting our sizing system for future releases.

Thank you so much for trusting us and for valuing our customer service so much 💖

Rated 5 out of 5 stars

Great communication on delivery updates…

Great communication on delivery updates and arrived within the estimated time to the UK! I wanted a size & model exchange which was easy to do and didn’t charge any postage fees! They send out the exchange right away before you send back your return too :) Very comfy shoes!

8 June 2026
Unprompted review
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Reply from Lejan™

Hello Sara,

We are very happy to hear that the shipping updates were clear, that everything arrived on time in the UK, and that the exchange was carried out without any issues.

We are also very pleased to know that everything has met your expectations.

Thank you very much for your trust.💖

Rated 4 out of 5 stars

Good shoes I guess

Light, soft and comfortable shoes. I was a bit dissapointed that they are made in China, not in Spain. I try to buy only the products made in Europe. So far I wore them 2 times, they seems good quality, but will see how they survive the summer.

28 June 2026
Unprompted review
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Reply from Lejan™

Hello Irina,

We chose to work with a factory in China because of its exceptional ability to consistently meet our quality standards. We maintain a close relationship with the factory, conduct regular visits, and monitor every stage of production to ensure it meets the level we expect from Lejan.

Thank you for your trust and for sharing your thoughts with us 💖

Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. Had to down size twice and the customer service was amazing

23 June 2026
Unprompted review
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Reply from Lejan™

Hello Jose,

We’re really happy to hear that, even though finding the right size took a couple of tries, our team was able to make the process easy and support you every step of the way.

Thanks for your trust 💖

Rated 5 out of 5 stars

They're the only store where I've found…

They're the only store where I've found stylish barefoot sneakers, I love them and wear them every day with any outfit. Plus, they come with extra insoles and a bag to store them in.

1 June 2026
Unprompted review
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Reply from Lejan™

Hello Alba,

We’re really happy to hear that you’ve found our barefoot sneakers both stylish and easy to wear every day. That balance of comfort and design is exactly what we aim for.

Many thanks for your trust .💖

Rated 4 out of 5 stars

Great team and product

Great team and product. I had to order a few times because the shoe I ordered was too big. But the team has been very helpful with getting me the correct size.

24 June 2026
Unprompted review
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Reply from Lejan™

Hello Marisa,

We’re really happy to hear that, even though finding the right size took a few tries, our team was able to help you throughout the process and get you the perfect fit.

It means a lot to us that you’re happy with both the product and the support you received.

Thank you so much for your trust 💖

Rated 3 out of 5 stars

Sizing isn’t standard

The exchange process was very easy tho the shipping and processing time wasn’t super fast. The straight return process however was very quick and easy, so if you need a new size I would recommend just returning and creating a new order for the new size, it’s much quicker. The sizing is very difficult, not at all like other brands. I normally wear a 41 and needed a 39 in these shoes. I ended up returning both tho because the toe box wasn’t quite wide enough and the wide width version is out of stock. Loved the style of the shoe, so I hope the wide width is available soon

23 June 2026
Unprompted review
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Reply from Lejan™

Hello Kate,

We’re glad to hear that the return process was easy and hassle-free, although we’re sorry that the shipping and processing times were not as fast as you expected.

We also take your comment about sizing very seriously. In fact, we are already working on a small adjustment for upcoming releases, planned for autumn.

We hope you’ll be able to get your Lejan as soon as possible.

Thank you very much for your trust. 💖

Rated 5 out of 5 stars

great shoes, creat cusomer support

I initally accidentally ordered the wrong size. Customer service were super-responsive and sent me a return label straight away. The shoes (Melrose) when they did arrive in the correct size are even better than I'd hoped - unbelievably comfrotable, and look great. Highly recommend

1 June 2026
Unprompted review
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Reply from Lejan™

Hello EBP,

We’re really happy to hear that our team could help quickly with the size exchange and make the process easy for you.

And even happier to know that your Melrose exceeded your expectations! Hearing that they’re both incredibly comfortable and look great is exactly what we hope for.

Thank you for your trust and for the recommendation 💖

Rated 5 out of 5 stars

Excellent shoes

Excellent shoes! Impeccable customer service. I love the two pairs I purchased!

1 June 2026
Unprompted review
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Reply from Lejan™

Hello Smita,

We are thrilled to hear that you love both pairs and that your experience with our customer service was excellent.

Thank you for your trust and support 💖

Rated 4 out of 5 stars

Shoes look great

Shoes look great. Something happened with customs and after like four weeks I got a refund and no shoes. I’d love to buy them if the US import situation is figured out

21 June 2026
Unprompted review
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Reply from Lejan™

Hello Benjamin,

It must have been a one-off error, as all orders to the United States are normally delivered within a few days without any issues.

If you place another order, please contact us so we can monitor the delivery and ensure everything goes smoothly.

Thank you for your trust.💖

Rated 5 out of 5 stars

Best style of barefoot design…

The trainers arrived very quickly after purchasing, and came in a sturdy box with a carrier bag for times away and keeping them clean.
Comfort wise these trainers are amazing, they feel good on, space for my feet to be as they are.. this is my first pair of barefoots and I love the style. I wanted something with contrasting colour and different to other standard barefoot brands. Lejan is the best style by far and I’d like another pair sometime!!

16 June 2026
Unprompted review
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Reply from Lejan™

Hello Nettle,

We’re really happy to hear that your first experience with minimalist shoes has been so positive and that you value the comfort, foot space, and style so much. It also means a lot to us that you highlight the design and colours, as we put a lot of care into them.

We look forward to seeing you for that second pair! 🤩

Thank you so much for trusting us 💖

Rated 5 out of 5 stars

Amazing customer service bought wrong…

Amazing customer service bought wrong size they send the correct size before they even received my exchange. Great customer service I will be a life long customer as the shoes are so comfortable absolutely love them. Thank you

5 June 2026
Unprompted review
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Reply from Lejan™

Hello Ann-Marie,

We’re really happy to hear that we were able to help you quickly with the size exchange and that the whole process was easy for you. It’s very important to us that the experience is smooth and hassle-free.

And we’re so glad to know that the shoes feel so comfortable for you and that you’re already thinking about continuing with us 😄

Thank you so much for your trust 💖

Rated 4 out of 5 stars

Shipping to us did not have correct…

Shipping to us did not have correct paper work ready. Held in customs for a week. Your team did a great job on follow through.

1 June 2026
Unprompted review
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Reply from Lejan™

Hello Michael,

We are very sorry for the inconvenience caused by the customs delay. Even so, we are very glad to hear that our team was able to properly follow up and help you resolve the issue during the process.

Thank you very much for your trust and your patience 💖

Rated 5 out of 5 stars

Great shoes! Fit like a glove & cool style. Believe them when they say sizing runs large.

I have worn barefoot shoes in the past but I can honestly say that I haven't ever worn shoes like _this_ before.

Sizing is a little off — I am a 10.5 US with a relatively wide foot and usually wear 43 or 44 european sizes, ended up with size 42 Lejan Melrose — that said, I *love* the shoes! They fit close, like a glove, and I really can feel the earth more! Very stimulating to walk and hike wearing these.

Staff was helpful with the sizing, they actually did suggest the 42 based on the measurements I took of my feet, but based on my usually sizing I ordered the 43 first, which was too long. Exchange went very smoothly. GREAT SHOES!

13 June 2026
Unprompted review
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Reply from Lejan™

Hello Bowen,

We’re really happy to hear that, despite your initial doubts about the size, you finally found the perfect fit and that the Melrose fit you like a glove. And even more so that you’re enjoying that ground-feel sensation, so characteristic of barefoot footwear 😊

We’re also very glad to hear that the team was able to help you with sizing and that the exchange was smooth and hassle-free.

Thank you so much from the bottom of our hearts for your trust 💖

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