Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... See more
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I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally I have had both sig... See more
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful.... See more
Company replied
The Burnham on Sea Leightons team is extremely friendly yet professional. Everything is clean & comfortable. I always feel welcome and important. I have to make a special mention of Ray who did... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
United Kingdom
- 0800 40 20 20
- leightons.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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Fabulous professional service!
My wife recently attended Leightons in Cirencester after experiencing some prolonged hearing difficulties which she had avoided addressing following the experiences of 2 friends who had received hearing aids through the NHS which had not effectively dealt with their challenges. Having been looked after through the whole process by Mirna she now wishes she had gone sooner!
Having explained the whole process Mirna guided her through the test itself which was totally comprehensive and thorough (lasting some 90 minutes). The results demonstrated both the degree of her hearing loss and the environments in which she was struggling the most which all made perfect sense. A number of options for dealing with this were offered and there was absolutely no 'hard sell' - Mirna very professionally explained the pro's and con's of each solution and the hearing aids were duly chosen. To say that her life has been transformed would be an understatement and Mirna continued to look after her so well as she was getting used to the aids. Very many thanks for making such a positive difference and as an aside her friends have now gone down the same route!
Very quick and efficient eye…
Very quick and efficient eye examination with everything explained
Leighton Opticians in Farnham town are…
Leighton Opticians in Farnham town are one of the best in area! Helpful, knowledgeable, offering tailored service with personal touch!
This was my first visit
This was my first visit. I found everyone so helpful, kind and knowledgeable. I was really impressed
Very efficient people who know their…
Very efficient people who know their jobs. Helpful, kind and considerate at all times.
Superb experience
Knowledgeable and supportive staff who have helped to provide me with the right spectacles to fit my precise needs. A premium experience.
Thurs aft eye test at Leightons Fareham
Reception lady was very helpful when I explained my anxiety.
Optician lady was thorough and explained everything.
Dispensing optician was very patient given that I must have driven her round the bend.
A great place for good service.
I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally
I have had both sight and hearing tests, and enjoy the relaxed atmosphere in the building. I get the impression that those who work there enjoy each others company, and in no small measure that is down to the leadership of the manager, Jeff.
I have no hesitation in recommending Leightons to anyone looking for excellent care.
Premium Service
Not the cheapest outlet but they do provide a premium service which ultimately should ensure the product you receive is right for you.
A warm welcome from Ed & David
Ed & David were welcoming, friendly and professional. Relaxed with no pressure for the sale. The store was well presented and immaculate. I’d strongly recommend a visit.
Had a great service from Sita
Had a great service from Sita, Toby and Ed yesterday. Their customers service is top notch which is why I have been using Leightons for years.
Beyond Exceptional Service
Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and even give them a thorough clean, leaving them looking as good as new. Toby is an excellent manager, and the level of customer care he and his team provide is outstanding. Nothing is ever too much trouble—I couldn’t recommend them highly enough!
Annual eye test - great service!
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful. I asked for advice about a second pair of glasses, as I felt it might help me in reading the music when I play the organ; the member of staff explained which lenses I needed and I was able to order them. I was surprised how quickly the two pairs of glasses were ready for me to collect; on collection, a member of staff made sure they were a good fit. Nothing was too much trouble, and I was delighted with the service I received. I have no hesitation in recommending Leightons.

Reply from Leightons Opticians & Hearing Care
Summer calm
The professional and calm manner with which I was dealt with was commendable. My only comment is that there was no-one available at the reception area (having been on previous occasions I knew what to expect, perhaps not obvious for new clients).

Reply from Leightons Opticians & Hearing Care
Very attentive
Very attentive, helpful, knowledgeable and professional staff.

Reply from Leightons Opticians & Hearing Care
It was the usual level of great service…
It was the usual level of great service we always get.

Reply from Leightons Opticians & Hearing Care
Excellent service and knowledge

Reply from Leightons Opticians & Hearing Care
Great customer assistance
I received great service even though I had not booked an appointment. Will be back soon for sun glasses.

Reply from Leightons Opticians & Hearing Care
Positive experience after the previous…
Positive experience after the previous week staff could not have been nicer and careful . Back to usual thorough and helpful self . Would highly recommend great selection of glasses to suit all tastes and prices

Reply from Leightons Opticians & Hearing Care
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