Legion Of Vapers Reviews 

1,380
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that parcels often arrive the very next day in pristine condition. People also point out the broad range and high quality of the products available, expressing immense satisfaction with their purchases. Though some reviewers were not happy with occasional delivery mishaps or items arriving faulty, which caused noticeable frustration. Conversely, a small portion of people felt reassured knowing that customer service often stepped in to provide helpful support, replacements, or refunds. Buyers appreciated when advisors responded promptly to sort out these unexpected challenges.

What people talk about most

Delivery service

Clients share satisfaction on delivery service, frequently highlighting very fast shipping times and orders... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items arriving in... See more

Service

Users describe positive interactions with service, highlighting outstanding communication, fast delivery, and... See more

Order

People report positive experiences with order, frequently highlighting fast shipping times and well-packaged... See more

Customer service

Consumers find customer service to be professional, responsive, and overwhelmingly helpful in resolving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enquired about a new product and was advised that it would be available to order online later that day. I was informed when the product went live and I ordered straight away. Delivered within 24 hou... See more

Rated 5 out of 5 stars

Brilliant company, They do 5 for £10 deal which is very generous compared to other companies, Free delivery, but best yet is they have klarna option making them even more affordable, site is easy... See more

Rated 5 out of 5 stars

Been ordering from LOV for about 5-6 years now cannot remember any problems whatsoever with these guys always have everything you need and always replies to messages unlike a lot of other vape... See more

Rated 5 out of 5 stars

I’ve shopped with LOV a while now and everything has always been perfect. Unfortunately, my last order was delivered and left on my doorstep, so when I got home and realised I’d had a delivery not... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,380)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Been using LOV for nearly a year now…

Been using LOV for nearly a year now and I've always been really pleased with their service and speed of delivery. You can tell the site is curated by somebody that's into vaping, they have a great selection of products and recommend their own choices if you're a little lost with the myriad of choice available in the vaping market. I won't go anywhere else now! Fantastic company. The only minor, and I mean very minor issue is perhaps the stock levels on some stuff, but it's to be expected with how much product they stock. Thanks LOV

2 May 2024
Unprompted review
Rated 4 out of 5 stars

Never had a problem with ordering over…

Never had a problem with ordering over the last 5/6 months however my most recent purchase the incorrect vape heads were sent. I sent an email to the company a week ago and didn't even get an acknowledgement let alone a response or a solution. Have now started using a different company due to not getting a response.

24 April 2024
Unprompted review
Legion Of Vapers logo

Reply from Legion Of Vapers

Hi Kayleigh

Thank you for taking the time to leave a review. We are extremely sorry to hear the experience you have had.

Having checked our emails we cannot seem to find an email from yourself (searched via name). Please may we kindly ask if you can email us on support@legionofvapers.com which is our Customer Support Team’s inbox.

We answer all emails that are received and would be keen to know why this particular email has not come through so that it doesn’t happen again.

Once received we will happily resolve the issue you are having.

Once again, please accept our apologies for the inconvenience.

We look forward to hearing from you.

Rated 5 out of 5 stars

Fantastic company.

Fantastic company.
I originally ordered a vape mod from them as they were the only vape store that had the mod and colour I wanted. The price was cheaper than anywhere else too. Since then I have made several orders with them. I must say I’m very impressed with their service. Regular emails to let you know that your order has been dispatched.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant vape store

Brilliant vape store! Their customer service is first class. I did have a little mix up with my order but they sorted it all out within 24hrs and 1 day later i got my order. I've ordered from many online vape stores in the past but none have come close to how good legion of vapors are. The delivery was lightening fast, contacting them, then getting a reply was lightening fast and returns/redelivery was lightening fast too! I highly recommend this company and i will be recommending them to all my vaper peeps!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Overall Review - Been using for around a year!

I made a couple of large vape orders recently with sub ohm, liquids, tanks. I was really pleased to find lots of little extras inside! Lovely touch!

Great company, really good prices, and they always seem to have the latest vapes quicker than other stores. Good delivery times and a lot of payment options which is really appreciated!

Only improvements:
- Loyalty scheme for repeat customers - NOT ENOUGH COMPANIES DO THIS?!
- A contact number. Sometimes I order from other sites with numbers as I can make certain requests or ask questions without the email waiting times.

Top tier company! Took a lot to take me away from my last shop!

* Additional Clarification **
Seen a few bad return reviews that confuse me. I received a vape that rattled (manufacturer issue), they offered a replacement as soon I sent them a recording. Even though the box was opened and damaged etc they were still happy to replace. Ended up keeping it in the end but can’t fault the service. It’s very standard to show evidence - and have the box QR code as they sent it back to the manufacturer. Not sure why the other reviews are so harsh given market standards.

THIS COMPANY OPERATES ABOVE MARKET STANDARDS FOR RETURNS!!

8 February 2024
Unprompted review
Rated 5 out of 5 stars

The best vaping website I’ve ever used

The best vaping website I’ve ever used! I make a bulk order every month usually about 17 liquids to qualify for free delivery. Fantastic place to shop with an option of emailing them if you have any issue placing your order. Best delivery speed at no extra cost Read a review saying 'They chuck in goodies, like bags and tee’s which I think is super kind and makes me feel valued as a customer!' Bit sad after reading other reviews I dont get and free goodies haha but you know what I dont care wouldnt use a bag or t shirt anyway haha - going to stick with this company dont even google anyone else. Keep up the great work. 100% recommended.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and trustworthy vape store

Bought loads of stuff from LOV and they are easily one of the very best vape stores around. Great prices, great products that cater for all types of vapers and they provide and excellent service too. My last order, the mod that arrived was defective and they were quick to sort this out for me and offer me replacement or refund. 5 stars every day of the week.

7 March 2024
Unprompted review

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