Canine Compass Reviews 11

TrustScore 3.5 out of 5

3.7

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Company details

  1. Advertising Agency

Written by the company

Scaling Dog Trainers With Proven Digital Marketing Strategies and Lead Generation Solutions A Completely Done-for-you Marketing Solution


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

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Rated 1 out of 5 stars

Meh, Waste of Time

Very similar experience to Christie, who submitted another review. I'm interested in growth strategies for my existing dog training business, I don't have a lot of time but I carved out an hour of my packed day to get an intro and demo. I watched the required video and was texting with Emma, the same one that bailed on Christie sounds like.

5 mins after the call was supposed to start, I get a text from Emma: "Hey Danny, my apologies I mixed up the times. Could we push it back an hour?" I said yes and waited the hour against my better judgement. During my wait I rewatched the video a couple more times, especially the part saying "I know you're a true professional and we're going to treat you like one. If you schedule a call with my team, we're going to show up on time and we expect you to do the same."

After a one ring hang up dial and no voicemail from Emma (not very professional), I decided this initial experience wasn't enough to pursue Canine Compass any further. Good marketing for themselves, good testimonials but not a great first impression.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Bad communication, no-shows, and wasted time

I booked a call with this company only to be no-showed twice. This was after I had confirmed my appointment time, took the time to watch their required video, AND receiving confirmation texts that Emma would be calling me. She then left me waiting for over 30 minutes with no response to the texts I sent trying to find out what was going on. She only texted me again after I finally sent an email response to the company about how I was stood up.

It was like pulling teeth to get any communication from her to reschedule the original appointment, then, even after confirming my second appointment time today, Emma no-showed that as well. And during all of this I kept getting automated texts about their $1000 off birthday promotion they wanted to know if I was interested in.

Obviously this company has an issue with communication, follow up, and organization. If this is how they treat potential clients who were interested in doing business with them, I would hate to see how any communication with my clients would have been handled. Guess I dodged a bullet.

I wouldn't recommend contacting Canine Compass unless you are ok with having your time wasted and receiving pointless automated texts.

**Update**Your response saying you called my cell for three consecutive days is a lie. I have the text messages from Emma on my phone I can screenshot and provide showing you that not only were you texting me and had my phone number but I can also show you my call logs where you never called. Also, if I did not answer the calls like you are claiming then why would you not have followed up with a text since you had already been texting me? The messages from Emma clearly shows that she was in a call that ran over and chose not to update me or contact me back for over 30 minutes AFTER she had already texted me saying she would be calling me in just a couple minutes because she was getting ready for my call. All of your response is a complete lie.**

4 April 2024
Unprompted review
Canine Compass logo

Reply from Canine Compass

Hi Chrisite, we attempted multiple outreaches via call and never heard back. We apologize for not being able to get in contact with you. We can provide screenshots showing we called your cell for 3 consecutive days and never heard back.

Rated 5 out of 5 stars

Cole and Angela are great!

Cole and Angela are great! They are very flexible and listen to our ideas for ads. Communication is awesome and they are very prompt in answering our questions. Cole was very forthcoming with past success and failures and we greatly appreciate that transparency. It has been a pleasure working with them and we plan to continue working with them to help elevate our business to the next level.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Results

Amazing Results!

I have worked with Canine Compass over the past 90 days and it has been nothing short of miracle work on their end.

I have opened up my own business in WA state this past year and there have been fairly consistent at times 5-8 consultations that have been on my calendar per day from them. Their value is beyond belief.

When starting my business, I was cautious about putting money into advertising and was more calm about the fact that they guarantee 15 paying clients within 90 days or they work for free till they hit that mark.

I surpassed this benchmark much earlier than I thought was possible. As we have weekly calls and I stay in communication with Cole and his team as needed, even when issues come up. There is not one one his team that will back down from the challenge.

I am deciding to continue my work with Canine Compass to help build a word of mouth business going forward but wanting to make sure my base business is set in stone and completely solid.

I have had such amazing experiences working with them and the clients that they bring in!

I have started working with a non profit as well as have been able to expand my business to heights that I did not think were possible at 6 months in business!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding marketing expertise and customer service

I’ve been using Canine Compass for my business’s marketing needs, and I am thoroughly impressed with their service. The team at Canine Compass has a deep understanding of marketing strategies that are specifically effective in the pet industry. Their creative approach and tailored campaigns have significantly increased my business’s visibility and customer engagement. What sets them apart, however, is their exceptional customer service. Every interaction with their team has been professional, responsive, and insightful. They are always ready to address my concerns and adapt strategies to fit my business needs better. I highly recommend Canine Compass to any pet-related business looking for expert marketing services combined with outstanding customer support. They have been an invaluable asset to my business’s growth and success.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent All Around

Excellent team to work with! They get you results pretty soon and they take all the guess work out of advertising. Definitely a company I would recommend as they make everything so simple for you!

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Very hard working crew

Very hard working crew, clear communication. Very easy to work with and fast on results. I would definitely recommend this service if you looking for good advertising.

1 June 2023
Unprompted review
Canine Compass logo

Reply from Canine Compass

Thank you so much Amanda, we were happy to be able to help you and Amanda’s Creative Canines! Looking forward to more results in the future!

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