Legend Footwear Reviews 

250
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the shoes and boots are of top quality, very comfortable, and available at remarkably competitive prices. Buyers also appreciate the exceptionally fast delivery times, smooth ordering processes, and helpful communication from the support team. Some people were dissatisfied with after-service experiences when attempting to resolve issues with unexpected product damages. Reviewers noted that certain product defects were dismissed as normal wear rather than recognized as genuine faults. A few consumers found it quite frustrating when requests for returns or replacements were not accommodated.

What people talk about most

Product

Customers had positive experiences with product, often highlighting great prices and high quality. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy arrival... See more

Price

Consumers find price to be positive, highlighting great bargains and competitive rates compared to other... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with exceptional value, comfort, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and generally quite a few sizes available at those prices, unlike many other sites which quote a headline price which only applies to a very obscure size. Excellent delivery times with Ro... See more

Rated 5 out of 5 stars

Really pleased with my new Vivobarefoot shoes for HIIT and strength training. Shoes very comfortable and true to size (room for foot movement) First time buying from Legend Footwear and would defin... See more

Rated 5 out of 5 stars

I purchased 2 pairs of Vivobarefoot shoes from them. The price was less than half of what they are on Vivobarefoot's official site, and they had colours of models that are no longer available on th... See more

Rated 5 out of 5 stars

I recently had a bit of a hiccup with my delivery, but the Legend Footwear team went above and beyond to help me out! Their response to my email was quick and friendly, and they sorted everything out.... See more


Company details

Written by the company

Legend Footwear is a highly reputable footwear retailer, selling online to thousands of customers worldwide with 30 years of industry experience. All brands we sell are of the highest quality, brand new, and genuinely authentic items. We strive to ensure that each customer interaction is of the highest quality, with experienced experts in every area of the business. We pride ourselves on our dedicated customer support team, who are available 7 days a week to assist with every aspect of your purchase, from placing your order to delivery and returns. With free US delivery and worldwide shipping, it's never been easier to step out in style when shopping with Legend.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

250 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(250)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Redwing Boots

From ordering to receiving my Redwing Boots absolutely top class service. Legend footwear have changed the game when it comes to
Customer Service. Keep it up guys 👌🏽🙌🏽

16 October 2025
Rated 5 out of 5 stars

This company gives fantastic customer…

This company gives fantastic customer service they keep you informed every step of the way and the boots I ordered were exceptional value for money real quality fantastic packaging too in a beautiful box I would highly recommend this company

16 October 2025
Rated 5 out of 5 stars

Good Price and Quick Delivery

Second time I've ordered and been happy with the service. Reasonable price and very quick delivery - ordered late on Tuesday evening, arrived early Thursday
Thank you

16 October 2025
Rated 1 out of 5 stars

Got sent the wrong size

Got sent the wrong size.
Unable to do an exchange for the right size. Waiting for my refund and in the meantime my size has sold out.

6 October 2025
Legend Footwear logo

Reply from Legend Footwear

Thank you for your message, and we sincerely apologize for the inconvenience.



We inspect each order before dispatch to ensure accuracy, and unfortunately, we do not offer exchanges. As mentioned on our website, sizing can be subjective and may vary depending on individual feet, gender, and the model of the product.



Once we receive your returned item, we issue a refund within 24-48 hours. As stock can fluctuate, we recommend placing an order as soon as possible if you're concerned about the item selling out while waiting for your return.



We understand this is frustrating, and we appreciate your understanding and patience.

Rated 5 out of 5 stars

Buying Vivobarefoot shoes

I purchased 2 pairs of Vivobarefoot shoes from them. The price was less than half of what they are on Vivobarefoot's official site, and they had colours of models that are no longer available on the official site (I was after the Sensus in black).
The service was very good, particularly when helping me deal with the fact the parcel had been delivered to the wrong address (through no fault of Legend Footwear's).
The shoes themselves are super - really pleased.

13 October 2025
Rated 3 out of 5 stars

Free returns would be good

I returned the item and chose your £5 option. Shame you don't do free returns.

7 October 2025
Legend Footwear logo

Reply from Legend Footwear

Thank you for your feedback. We do offer our products at competitive prices, often lower than many other sellers, and we strive to provide the best value for our customers.



Regarding returns, we have clearly outlined our return policy on our website, and we offer the £5 return option as a more affordable choice. While we currently do not offer free returns, we believe that our pricing remains highly competitive compared to others. We also give customers the option to select their preferred courier at a lower cost if they wish to return items.



We understand your frustration, and we always aim to ensure a positive experience for our customers. If there’s anything else you’d like to discuss, please feel free to reach out.

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