Legend Footwear Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the shoes and boots are of top quality, very comfortable, and available at remarkably competitive prices. Buyers also appreciate the exceptionally fast delivery times, smooth ordering processes, and helpful communication from the support team. Some people were dissatisfied with after-service experiences when attempting to resolve issues with unexpected product damages. Reviewers noted that certain product defects were dismissed as normal wear rather than recognized as genuine faults. A few consumers found it quite frustrating when requests for returns or replacements were not accommodated.

What people talk about most

Product

Customers had positive experiences with product, often highlighting great prices and high quality. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy arrival... See more

Price

Consumers find price to be positive, highlighting great bargains and competitive rates compared to other... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with exceptional value, comfort, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and generally quite a few sizes available at those prices, unlike many other sites which quote a headline price which only applies to a very obscure size. Excellent delivery times with Ro... See more

Rated 5 out of 5 stars

Really pleased with my new Vivobarefoot shoes for HIIT and strength training. Shoes very comfortable and true to size (room for foot movement) First time buying from Legend Footwear and would defin... See more

Rated 5 out of 5 stars

I purchased 2 pairs of Vivobarefoot shoes from them. The price was less than half of what they are on Vivobarefoot's official site, and they had colours of models that are no longer available on th... See more

Rated 5 out of 5 stars

I recently had a bit of a hiccup with my delivery, but the Legend Footwear team went above and beyond to help me out! Their response to my email was quick and friendly, and they sorted everything out.... See more


Company details

Written by the company

Legend Footwear is a highly reputable footwear retailer, selling online to thousands of customers worldwide with 30 years of industry experience. All brands we sell are of the highest quality, brand new, and genuinely authentic items. We strive to ensure that each customer interaction is of the highest quality, with experienced experts in every area of the business. We pride ourselves on our dedicated customer support team, who are available 7 days a week to assist with every aspect of your purchase, from placing your order to delivery and returns. With free US delivery and worldwide shipping, it's never been easier to step out in style when shopping with Legend.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(251)

189 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor customer service on faulty goods

Having bought a pair of Vivo barefoot shoes (Primus Lite) for strength training, I noticed after 6 wears of less than 30 minutes each, the sole was coming away from the top of the shoe box.

I contacted Legend-Footwear who asked for photos and eventually came back saying there was nothing they could do as it was “general wear and tear and not a manufacturing fault”. Other than the defect, the shoes are in near pristine condition.

Yes they’re cheap by comparison to other places, but they won’t accept responsibility for faulty goods. Don’t take the risk, rather go with Sport Pursuit or similar who have much better customer service.

1 November 2025
Unprompted review
Legend Footwear logo

Reply from Legend Footwear

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand your frustration and want to clarify the situation.

After thoroughly reviewing your case, our team worked closely with the brand and relevant experts to inspect the issue. It was determined that the issue you’ve described—where the sole is coming away from the top—was not a manufacturing defect, but rather a minor issue that could be easily fixed with shoe adhesive glue. It appears this is more related to usage or storage conditions, and not a fault in the product’s design or construction.

As resellers, we are required to follow the brand’s guidelines and acceptance policies, which is why we were unable to offer a return or replacement in this case. We take all customer concerns seriously, and we do our best to resolve them within the framework set by the brand.

We truly appreciate your feedback, and while we understand this situation wasn’t ideal, we hope this helps clarify our position.

Rated 5 out of 5 stars

always fast delivery and best prices…

always fast delivery and best prices for vivobarefoot shoes. When I had issues with the product or sizing in the past, they were super fast to deal with the return and refund. Always great communication.

23 October 2025
Rated 1 out of 5 stars

Not a positive experience

I purchased a pair of UGG boots from this shop, and unfortunately they were completely ruined after just two wears. When I reached out to customer service, I was told the damage was considered “normal wear and tear.” I found this response disappointing and unhelpful.Make your own judgement before buying anything from this store.
PS they keep saying it is normal wear and tear. Boots were worn only twice and they are completely ruined. I have another pair of UGG boots that I purchased over 5 years ago from the Ugg store and they look newer than the ones I recently bought from this retailer.

2 October 2025
Legend Footwear logo

Reply from Legend Footwear

Thank you for reaching out and sharing your feedback. We sincerely apologize for any frustration this situation has caused. As a reseller, we ensure that all products we sell are inspected by the brand’s quality control team, who confirm that no manufacturing defects or damage are present at the time of sale.

While we fully understand your concerns, the damage you describe falls under what the brand considers "normal wear and tear," which can occur depending on factors such as storage, exposure to sunlight, or handling during use. These conditions can sometimes lead to wear that may not be immediately noticeable.

We always strive to offer the best customer experience possible, but we are required to follow the brand’s guidelines on returns and product quality assessments. We encourage customers to make their own judgment and ensure that they care for their products according to the manufacturer’s guidelines.

If you have further questions or concerns, feel free to reach out, and we'll be happy to assist in any way we can.

Rated 5 out of 5 stars

Very competitive pricing

Very easy to use website and prices are very competitive.
Shipping was very fast and items were exactly as described.

Its a shame there is a price for returns (which I thankfully didn't need to use), but I suppose that is reflected in the lower purchase prices offered!

23 October 2025

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