LegalWills.ca Reviews 

6,407
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the website is extremely user-friendly, guiding them step-by-step through the creation of essential legal documents like wills and powers of attorney. Reviewers appreciate the clear instructions, valuable explanations, and reasonable pricing that make managing personal affairs much easier and far less intimidating than traditional methods. Some reviewers were not happy with unexpected additional costs that appeared near the end of the process rather than being fully disclosed upfront. Additionally, a few consumers experienced challenges when local professionals refused to notarize documents that had been generated through an online platform.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is very user friendly,... See more

Price

Consumers find price to be very affordable and cost-effective compared to traditional lawyers. Reviewers note... See more

Service

Reviewers highlight positive aspects of service, noting that it offers a practical, affordable, and... See more

Website

Reviewers express high satisfaction with the website, highlighting that the online tools are accessible,... See more

Instructions

Customers consistently note positive experiences with instructions, finding the process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

It was very easy to use and informative. Being able to obtain a Will, Power of Attorney and Living Will for a very reasonable price was why we trusted LegalWills.ca with our final wishes.


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,407)

1,066 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for what I needed.

The forms were easy to complete and provided just what i needed. There were some great questions that got me thinking and helped me to plan well for the future. Highly recommend Legalwills.ca

8 July 2026
Rated 5 out of 5 stars

Creating a will **simplified**

LegalWills.ca made creating a will easy and simplified, by provided clear instructions and additional information that was helpful with understanding legal jargon.

14 July 2026
Rated 3 out of 5 stars

Found the offer misleading and the…

Found the offer misleading and the website hard to navigate.

12 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Hi Wilhelmina,

Thank you for sharing your feedback — I really appreciate you taking the time. I’d like to understand a bit more so we can fix whatever didn’t work for you.

When you say the offer felt misleading, can you tell me what part didn’t match what you expected? And when the site felt hard to navigate, was it during creating the account, choosing a package, stepping through the Will Wizard, or trying to find a specific section?

Your experience matters, and the only way we can improve the flow is by understanding exactly where it broke down for you.

If you’re open to it, please send us a quick message at support@legalwills.ca with any details.

Rated 2 out of 5 stars

Referral scam:

Referral scam:
I saw your product thru a Costco flyer ad. I like your product.
You suggested I refer it to others which I did. They tried to claim the 10% discount. Not available. Therefore I lost the $20 gift certificate.
I immediately emailed you to correct this.
I never heard back from that email.
Why should I trust you or ever refer your again?

2 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Hi Wally,

Thank you for sharing your feedback — I’m really sorry this happened, and I want to clear things up right away.

We only have one email from you — the message about executor compensation. This was addressed immediately. There was no email at all regarding a referral concern or a missing gift certificate, so this is the first time we’re seeing the issue. If we had received that message, we would have addressed it immediately as well.

The 10% referral discount is valid, and your referred friends absolutely should have been able to use it. If something went wrong during their checkout, we can still fix it — and we can make sure your $20 Giftogram is issued for valid purchases.

To sort this out quickly, please email us at support@legalwills.ca with the names or email addresses of the people you referred.

Once we have that, we’ll validate what happened and make sure both the discount and your gift certificate are handled properly.

You took the time to recommend us, and you should never feel let down for doing so. We are happy to look into this for you.

Rated 5 out of 5 stars

Super easy to use

Super easy to use. If I could, I'd give you 6/5. Instructions are clear and easy to understand. I appreciated the explanations at every step as well.

8 July 2026

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