LegalWills.ca Reviews 

6,406
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the website is extremely user-friendly, guiding them step-by-step through the creation of essential legal documents like wills and powers of attorney. Reviewers appreciate the clear instructions, valuable explanations, and reasonable pricing that make managing personal affairs much easier and far less intimidating than traditional methods. Some reviewers were not happy with unexpected additional costs that appeared near the end of the process rather than being fully disclosed upfront. Additionally, a few consumers experienced challenges when local professionals refused to notarize documents that had been generated through an online platform.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is very user friendly,... See more

Price

Consumers find price to be very affordable and cost-effective compared to traditional lawyers. Reviewers note... See more

Service

Reviewers highlight positive aspects of service, noting that it offers a practical, affordable, and... See more

Website

Reviewers express high satisfaction with the website, highlighting that the online tools are accessible,... See more

Instructions

Customers consistently note positive experiences with instructions, finding the process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

It was very easy to use and informative. Being able to obtain a Will, Power of Attorney and Living Will for a very reasonable price was why we trusted LegalWills.ca with our final wishes.


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(6,406)

1,066 reviews in the last 12 months

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Rated 3 out of 5 stars

Not totally transparent, do your homework.

Website didn't take my Costco Exec information, nor advised me of the differences in price between a Costco member and regular customer.
Got a support person involved, but took over a week to get things straightened out.
Still have not received a refund for the difference.

29 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Thank you for sharing your feedback, Micheal. We appreciate the opportunity to clarify a few points.

Regarding the Costco member pricing, we can see from our support correspondence that your Costco Executive membership was successfully applied to your account and that your package was converted to the Lifetime Premium Package for Couples at the Costco pricing. A refund of $86.17 was also issued to your original payment method to reflect the correct pricing. We're sorry the process took longer than it should have, but we did take action to resolve the issue as requested. The Costco partnership details, including eligible packages and pricing, are also outlined on our dedicated Costco page at legalwills.ca/costco.

Regarding the witnessing of Wills in Ontario, we would respectfully note that a Will itself does not require a notary public, lawyer, or commissioner to be legally valid. Under Ontario law, a Will is validly executed when signed by the testator in the presence of two witnesses who also sign in the testator's presence. We believe the confusion may be around the Affidavit of Execution, which does need to be commissioned and that is a separate step often required when a Will is submitted for probate.

We would welcome the opportunity to discuss any remaining concerns. Please reach out to us at support@legalwills.ca or 1-888-660-9455, and our team will be happy to help.

Rated 5 out of 5 stars

My 103 year old mother

My mother used this for her power of attorney and I was worried it wouldn’t be accepted. IT WAS! Both the bank and the hospital accept these documents. Great service at a great price. My husband and I just have just done our wills.

29 July 2026
Rated 5 out of 5 stars

Very Quick and Easy!

Very quick and easy to create 2 new wills for out-dated wills for my wife and I. The cost was a fraction of what the notary wanted. For simple wills, you cannot go wrong. Also, they were easy to print. Highly recommend!

28 July 2026
Rated 3 out of 5 stars

You should have a link to a certified…

You should have a link to a certified notary services to have the documents completed.

30 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Thank you for your feedback!

We actually do offer a solution for this. For customers in Ontario, we have a partnership with NotaryPro to help with commissioning documents, including the Affidavit of Execution. You can find more information and access their services through the link provided within your account under the "MyWill" section.

We'd be happy to walk you through the process if you need assistance. Please reach out to us at support@legalwills.ca and our team will be glad to help you.

Rated 4 out of 5 stars

Questions I had were answered quickly…

Questions I had were answered quickly in a professional manner. The format itself is a very standardized and most of the cases are covered. If you require some flexibility, it will be better off with a lawyer.

29 July 2026

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