Deposited 50 pounds yesterday and its…
Deposited 50 pounds yesterday and its still not showing in my account. Support keeps saying it will update soon but nothing has changed after a full day.
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Pakiet powitalny do 2 500 zł + 320 darmowych spinów
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Deposited 50 pounds yesterday and its still not showing in my account. Support keeps saying it will update soon but nothing has changed after a full day.
Signed up with a deposit match offer. Didnt realize until after funding my account that the bonus funds had separate wagering from my real money. Now Im stuck with two different rollover amounts.
Connection dropped while I was playing a bonus feature. After logging back in, the round had closed but my balance hadnt moved. Contacted them and got told it was all processed normally.
Deposited 50 pounds yesterday and the balance still shows zero. Support said it was processing but its been over 24 hours now with no update.
My payment on Wednesday shows in my bank statement but doesnt appear anywhere in the transaction history here. Asked support why and they gave me a generic response that didnt actually explain it.
Tried getting help through live chat on a Saturday and the estimated wait was 35 minutes. By the time I got through, the issue had already resolved itself, tbh.
Got asked to resubmit identity documents after my withdrawal request. First submission apparently didn't register. Very frustrating and time wasting.
Signed up based on their welcome offer terms. When I went to use the bonus the cashier said I needed to verify my phone number first, but that requirement wasnt listed in the offer details.
Withdrew funds on Thursday, their terms said 3 business days maximum. Its now the following Wednesday and the money hasnt arrived. Live chat just repeats it's on the way.
Their system asked for proof of identity, I complied. Then the whole verification thing happened again like the first submission just vanished, tbh it's frustrating.
Bonus was supposed to stay active for 7 days but disappeared after 4. Support couldnt explain the difference between what they told me and what actually happened.
Deposited on Tuesday and got a bonus that supposedly ran until next Monday. By Thursday morning it disappeared from my account with no notification sent.
Tried to get help on Saturday evening and the live chat queue said 23 people ahead of me. Waited 40 minutes and then it just closed. No explanation, no callback option.
Asked live chat why my cashout was blocked. After 10 minutes they couldn't even tell me which document failed. Then the chat just ended.
Put money in on Friday and checked the cashier every few hours. The deposit tracker kept changing what it said, first showing pending then processing then back to pending.
The identity check asked me to provide my passport and address proof. I did. Then support came back asking for the identical documents again like the first submission never happened. Waste of time tbh.
Tried withdrawing 400 and it showed as one amount in the cashier, but arrived as three different payments spread over two weeks. No email, no explanation beforehand tbh.
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