Very happy with the service Karen Powell at JF Law provided. Kept me up to date with each step and helped putting my case across to such a big corporate company which I knew I couldn’t handle on my ow... See more
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Review summary
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Reviews shaping this summary
My claim was dealt with very professionally by Karen Powell. She led me through the unfamiliar process, giving clear and easy to follow instructions, and kept me updated throughout. She responded quic... See more
Company replied
I could not recommend my case handler. Sophie Cope any higher! Over the last couple of years she has been helping me with my bereavement negligence case from when my mother passed away, and with her k... See more
Thanks JFLaw and in particular your legal expert Karen Powell. You successfully saw me through not one but two complex legal cases against a huge company. Could not have done this without you.... See more
Company details
Written by the company
Welcome to LegalExpert.co.uk, one of the UK's leading personal injury and medical negligence claims specialists. You can find free and expert legal advice on all types of claims, like accidents at work, road traffic accidents, public liability claims, data breach claims, and accidents abroad while on holiday.
Contact info
Europa House, 1 Conway Street, CH41 6RY, Birkenhead, United Kingdom
- 0800 073 8804
- info@legalexpert.co.uk
- legalexpert.co.uk
4.9
Excellent
534 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Legal Expert
Thank you so much for your excellent review Alan. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure Brendan will be pleased to know how much he helped during the start of your claim journey. Thank you again Alan for your lovely feedback
Kindest regards
Kimberley
Good Comms and Efficient
Found our contact Reece Vassallo to be very open and informative, quick to answer communications and resolved the issue for us without fuss and challenged the status quo for us.
21 August 2025
Unprompted review
Reply from Legal Expert
Thank you Pricey for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted to hear we could assist throughout your claim journey. Thank you again Pricey for your lovely feedback
Kindest regards
Kimberley
Sophie Cope is the best in the business
Sophie Cope is a first class negligence solicitor! From start to finish she has been immeasurably kind, considerate, helpful, reliable, accommodating, supportive and incredibly professional throughout. My case has been of a very sensitive nature and has been quite emotionally draining for me, but Sophie has made the whole process so much easier to deal with and I cannot thank her enough for that. She is, without doubt an incredible asset to JF Law!
15 August 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Heather. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Sophie Cope was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Heather for your lovely feedback
Kindest regards
Kimberley
Professional Law firm
Such a great service . Easy too contact with quick response too queries. Very professional law team . Definitely Recommended A special thanks too Bethany for all her help
18 July 2025
Unprompted review
Reply from Legal Expert
Thank you Edward Herron for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your claim journey and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Edward Herron for your lovely feedback
Kindest regards
Kimberley
Highly recommend Reece Vassallo
Reece Vassallo has been so easy to deal with and understanding. He’s dealt with a Data Breach for myself and partner. The process has been completed easily and professionally. Highly recommend Reece and will certainly use him in the future if a situation arises. Thank you
6 August 2025
Unprompted review
Reply from Legal Expert
Thank you Samirah for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Reece Vassallo was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Samirah for your lovely feedback
Kindest regards
Kimberley
Recommend Bethany Wych-Peers
Bethany Wych-Peers was lovely to work with, she was personable and very knowledgeable but took time to explain everything clearly to me. Thanks to Bethany I had a positive experience and I would highly recommend her!
4 August 2025
Unprompted review
Reply from Legal Expert
Thank you Anna for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Bethany Wych-Peers could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Anna for your lovely feedback and recommendation of JF Law
Kindest regards
Kimberley
Outstanding Service from Bethany Wych-Peers
I had the pleasure of working with Bethany Wych-Peers, a multi-track litigation executive at JF Law, and I can’t thank her enough for the outstanding service she provided throughout my claim.
From start to finish, Bethany was professional, supportive, and incredibly knowledgeable. She always took the time to explain things clearly, kept me well informed, and was consistently proactive in pushing things forward. Her guidance and advice were spot on, and I truly felt like I was in safe hands the entire time.
Thanks to her dedication and hard work, we were able to get everything over the line smoothly and successfully. I’d highly recommend Bethany to anyone going through a similar situation — she’s absolutely fantastic at what she does.
28 July 2025
Unprompted review
Reply from Legal Expert
Thank you Blu for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your claim journey and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Blu for your lovely feedback
Kindest regards
Kimberley
I had a fall yesterday
I had a fall yesterday. I rang this company and Leah was the one that i spoke too. Leah was very helpful both online chat and then leah gave me a call. I felt at ease with leah. Highly recommend leah.
23 July 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Kim and kind words about Leah Hamilton .We are pleased to hear Leah went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Kim for your lovely feedback
Kindest regards
Kimberley
JF Law Karen Powell
JF Law Karen Powell
Following a fall Karen fought hard for to not only locate the liable persons but for them to admit liability. She was excellent and was easy to reach when needed and responded to my emails and queries within good time. I am very pleased how she handled my case and the efforts she went to for the right outcome. Thank you Karen.
18 July 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Emma. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Karen Powell was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Emma for your lovely feedback
Kindest regards
Kimberley
I was dealt with professionalism during…
I was dealt with professionalism during contact with Graig Jackson who put me at ease with my pending claim and his sound advice.
15 July 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review R Powell and kind words about Graig Jackson. We are pleased to hear he was patient and helpful in setting up your claim and we will certainly share your kind words with him. I'm sure Graig will be pleased to know how much he helped during your recent call. Thank you again R Powell for your lovely feedback
Kindest regards
Kimberley
Craig Jackson has been very helpful in…
Craig Jackson has been very helpful in explaining how to complete the initial forms to start my claim. I very much appreciated his help, because my accident happened whilst on holiday and it has been a very stressful experience. However, Craig made it simple and easy to follow. He has been very concerned that I had everything explained to me about the next part of the process when I return home. He was very patient and understanding. Thank you Craig
15 July 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your Kind review Patricia and kind words about Craig Jackson. We are pleased to hear Craig went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Patricia for your lovely feedback
Kindest regards
Kimberley
Bethany was a great help
Bethany was a great help. Went up and beyond for my personal injury claim. Explained and kept me updated at all times. She replied back to my emails and contact very quickly. No stress on behalf. Cannot praise her enough. Thank you!
14 July 2025
Unprompted review
Reply from Legal Expert
Thank you Amie for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your claim journey and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Amie for your lovely feedback
Kindest regards
Kimberley
Great company awesome staff
I was dealt with complete professionalism yet in a very user friendly way. Everything was made easy for me I was dealt with by
Reece Vassallo and I was honestly looked after so well and reassured. Reece got me a good settlement and was very kind in his approach I cannot recommend this company high enough they just made a very stressful job look very easy
27 June 2025
Unprompted review
Reply from Legal Expert
Thank you Nicky for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased to know our solicitor Reece Vassallo was able to support you throughout your claim Journey and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Nicky for your lovely feedback
Kindest regards
Kimberley
Karen Powell and JF Law are the best
After having a fall in a car park of my local store, I contacted the stores head office who stated that I didn’t have a claim however I didn’t rest there and contacted JF Law for advice who listened to my case and took it on. Karen who dealt with my claim from start to finish couldn’t do enough. She was fantastic and has really made a difference to the process. I really cannot thank JF Law and Karen P enough for their support and dedication to my case. I would also highly recommend them. They definitely do their best to get the best outcome
9 July 2025
Unprompted review
Reply from Legal Expert
Thank you Mitchell for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Karen Powell could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Mitchell for your lovely feedback and recommendation of JF Law
Kindest regards
Kimberley
Claim settled with the help of Karen…
Claim settled with the help of Karen Powell at JF Law. Good communication and very informative, She wasn’t my representative for the first half of my process as she took over from someone else in the company. Was a bit apprehensive when this happened but Karen soon changed this and made me feel at ease. Thank you
3 July 2025
Unprompted review
Reply from Legal Expert
Thank you Leigh for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Karen Powell was able to assist you throughout your claim journey and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Leigh for your lovely feedback
Kindest regards
Kimberley
Great experience
Great experience, Karen who represented my case was efficient and kept me updated throughout and would chase the respondent at times of not hearing back. She also was great at explaining legal jargon so that o understood each stage of the process. After a stressful incident JFLaw made the process a lot less stressful which resulted in a successful overall outcome. Thank you!
3 July 2025
Unprompted review
Reply from Legal Expert
Thank you Georgie for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Karen Powell was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Georgie for your lovely feedback
Kindest regards
Kimberley
made me feel very comfortable seemed…
made me feel very comfortable seemed very professional i spoke to liz hall she was very polite and very patient with me on the phone call
17 June 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Consumer and kind words about Liz Hall .We are pleased to hear Liz went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Consumer for your lovely feedback
Kindest regards
Kimberley
Yet another organisation that is only…
Yet another organisation that is only bothered about MONEY and not vulnerable people through mental health.
Delayed treatment on their website, but only for the PHYSICAL, never the delayed treatment of mental illness.
You people are such uncaring monsters and clearly part of the depopulation agenda.
16 June 2025
Unprompted review
Reply from Legal Expert
Thank you for taking the time to leave a review Helen, we acknowledge your feedback and understand your concerns. We are sorry to hear that you are dissatisfied in the service that you have received from JF Law. Unfortunately, we are unable to accept all cases. This does not mean your claim will not be successful but It is a claim we are unable to assist with sadly. We are sorry we were unable to help you on this occasion. We wish you the best of luck with your claim Helen.
Kindest regards
Kimberley
Great Service
JFLaw represented me, and the results were truly remarkable. A heartfelt thank you to Bethany for her consistent communication and for keeping me informed throughout the process with her detailed insights. I wholeheartedly recommend JFLaw to anyone seeking exceptional legal representation.
10 June 2025
Unprompted review
Reply from Legal Expert
Thank you F A for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again FA for your lovely feedback
Kindest regards
Kimberley
My first day with the firm
This is the beginning and am already feeling reassured Michelle the staff that spoke to me was polite, attentive, literally listen before responding full of empathy when narrating my ordeal to her.
10 June 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Stephanie and kind words about Michelle. We are pleased to hear Michelle went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Stephanie for your lovely feedback
Kindest regards
Kimberley
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