Hello, today, saturday 12/02 at 6.23 pm it is OK easy ro use. But yesterday, Fryday dec 1 st at 10 pm I did the manipulations, valid on my baking application, it seems OK, THEN nothing and eror me... See more
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See what reviewers are saying
My account got blocked when trying to get the money, almost a week passed and still no signs of my account being unblocked. The Client service was quite responsive, in the person of Lucie, until it... See more
Company replied
For the pot for "Aidez Myrto attaquée par Corinne Lepage / Help Myrto sued by an antinuclear icon", you keep the money a very long time for "verifications", far longer of normal, and without reasons.... See more
Company replied
I had a great experience sending money with Leetchi.com. It allowed me to support my colleagues quickly and easily, making it perfect for sending gifts. The payment process was fast, with minimal info... See more
Company replied
Company details
Written by the company
Leetchi.com est la cagnotte en ligne sécurisée pour organiser des dépenses à plusieurs : anniversaire, pot de départ, mariage, week-ends entre amis… Et pour réaliser des projets solidaires ! Notre mission est de mettre la générosité à portée de main. Le service est accessible à toutes celles et ceux qui rêvent de réaliser un rêve grâce à la force du collectif. En quelques clics, créez une cagnotte, personnalisez-la et invitez vos amis à y participer. Créé en 2009, Leetchi est aujourd'hui le leader des cagnottes festives et solidaires. 22 millions d'utilisateurs nous font déjà confiance.
Contact info
Paris, France
- leetchi.com
4.2
Great
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy and pratical to use
Easy and pratical to use
Letchi allows me to interact with people from my company across the globe :)
7 November 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Daniel,
Thank you for your trust.
We're delighted that you find our site easy to use...especially for interacting with your colleagues around the world!
Have a nice day,
Alice
You can trust #Leetchi, I guess.
At first I did not remember that particular "donation" - oh, and now that you mentioned it, I think I DO remember now, and I thought it was a good thing for me to SUPPORT and try to SOOTHE unfortunate & grieved #Philippine's family - that's the least I could do and I'm glad to learn that #Leetchi took great CARE of the money I sent in this particularly SAD occurrence.
So thank you #Leetchi once again for what YOU and your dedicated team did for #Philippine's family: it's a PRICELESS manifestation of EMPATHY, and this is important.
Jean-Claude, France.
26 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Jean-Claude,
Nous vous remercions pour votre confiance.
Toute l'équipe Leetchi reste à votre disposition si besoin !
Belle journée,
Alice
Mastercard never works on this app
29 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Sambao,
Please accept our apologies for the difficulties encountered with our service.
I have just forwarded your message to the technical department for investigation.
Have a nice day,
Alice
6% FEES!
6% FEES!!
Very difficult to see the fee because they make you think it’s free until you cash out. Support was not helpful, they make you think you’re an idiot and won’t help. I’m 100% never using it again. This is my 2nd or 3rd bad review in my entire life.
USE ANOTHER PLATFORM FOR YOUR OWN SAKE.
28 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Max,
First of all, we have never said that our service is completely free.
In fact, our pricing policy is clearly indicated on our platform: https://www.leetchi.com/en/fees
The 6% (for moneypot of €100 to €10,000) allows us to guarantee :
0 commission for moneypots amounts < €100
1.5% for moneypots amounts over €10,000, compared with 2.9% for up to €200,000.
Please note that our pricing policy is designed to offer :
-A 100% secure platform for your data and transactions
-Teams based in France and available 6/7 days a week
-Checks and investments to ensure that your generosity is in safe hands.
Have a nice day,
Alice
Fraude potentielle ATTENTION
Impossible de savoir de quel bénéficiaire il s'agit...
Fraude plus que probable.
22 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Stéphane,
Pas d'inquiétude, la fraude est peu probable.
Leetchi est un intermédiaire en financement participatif soumis à des obligations sous le contrôle d'organismes agréés tels que l'ACPR et la DGCCRF. Elles veillent à ce que nous appliquions nos obligations (comme la vérification des cagnottes et des bénéficiaires) rigoureusement, sous peine de sanctions.
Nous avons ainsi une équipe qui vérifie les cagnottes hébergées sur notre plateforme. Des opérations de contrôle sont donc faites tous les jours pour assurer :
- la conformité des cagnottes,
- la bonne destination des fonds,
même si le bénéficiaire n'est pas indiqué sur la cagnotte.
Belle journée,
Alice
Simple et rapide
22 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Romain,
Merci pour votre confiance.
Nous n’aurions pas dit mieux !
Belle journée,
Alice
A lot of people could not access the…
A lot of people could not access the link provided. When clicking the link it would take them to the Home Page. I tried contacting Leetchi support team but they did not offer any help or feedback. I lost a lot of possible donations due to this.
10 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Monique,
I'm sincerly sorry for this bad experience with our service.
I've reached to you in order to collect enough information so that i can help you fix this situation.
Gilbert
Content pour Kadia
6 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour,
Merci pour votre confiance.
Nous sommes ravis que votre expérience se soit bien passée !
Belle journée,
Gilbert
Simple et rapide en 3 clics
1 October 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Bonjour,
Merci pour votre confiance.
Nous sommes ravis que votre expérience se soit bien passée !
Belle journée,
Gilbert
Watch fraud detection, hangs site
I did not get a clear message when my credit card company declined the charge as potential fraud. The site just hung with no feedback.
The site did take the charge after I clear the fraud alert separately, smooth experience other than that.
23 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Jim,
I would like to apologise for the difficulties encountered with our service.
I have just forwarded your message to the technical department for investigation.
Have a nice day,
Alice
Expensive service
good service, but expensive
also not clear enough that the money pot is not what you get !!!
The amount available for the money pot is the amount which appears MINUS 6%
19 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Samuree,
In order to offer an experience to suit all tastes, whether young or old, our pricing policy varies according to the amount raised.
The 6% level (for moneypots of €100 to €10,000) allows us to guarantee :
0 commission for moneypots < €100
1.5% for moneypots over €10,000, compared with 2.9% for moneypots up to €200,000.
Please note that our pricing policy is designed to offer :
-A 100% secure platform for your data and transactions
-Teams based in France and available 6/7 days a week
-Checks and investments to ensure that your generosity is in safe hands.
For more information, please visit this page:
https://www.leetchi.com/en/fees
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Thierry,
Thank you for your feedback.
We remain at your disposal should you need us.
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Renato,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Very fast and simple
17 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Calogero,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Hello Inês,
Thank you for placing your trust in us.
We're delighted that you like Leetchi and that you find our service easy to use!
Have a nice day,
Alice
quick & easy
14 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Francisco,
Thank you for your trust.
We couldn't have said it better ourselves!
Have a nice day,
Alice
Do not use this service
Do not use this service. We've raised money for a colleague and he never received his money. I've messaged the customer support 3 times and they asked me to update the bank details, which I did. But still no news from them. So disappointing!!!!!!
9 September 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Marine,
I would like to apologise for this unpleasant experience.
I've just seen that my colleague Ayline sent you an email yesterday, so she'll be able to solve the problem.
Have a nice day,
Alice
Reply from Leetchi.com - la cagnotte en ligne
Bonjour Xavier,
Merci d'avoir pris le temps de nous laisser cet avis.
Nous sommes ravis que Leetchi vous plaise !
À bientôt et belle journée,
Alice
Supporting someone locally.What was truly great was to be able to…
What was truly great was to be able to support someone close by, in the village where I live.
26 August 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Maguy,
Thank you for your trust and support.
We're delighted that Leetchi has enabled you to help those around you!
Have a nice day
Alice
Everything worked as expected!
22 August 2024
Unprompted review
Reply from Leetchi.com - la cagnotte en ligne
Hello Koen,
Thank you for your trust in us.
We're delighted that your participation went well.
We hope to see you soon!
Have a nice day,
Alice
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