I ordered the LED Retrofit Kit for Outdoor Light Fixtures Options: Color Temperature : 3000K Warm White It was easy to order. The shipment took a while because it was out of stock. However when it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
LEDSupply is the online store with everything for your LED Project. Boasting the largest selection of LEDs, LED drivers, optics, heatsinks and kits from top brands; LEDSupply helps find the perfect product, at the right price for any application. With this extensive selection and our superior customer service, our online store makes it easier than ever to find the right LED components for your needs.
LEDSupply - Since 2002
Written by the company

- Over 50,000+ Orders Shipped
- Whether you're thinking about buying or you've already made a purchase, our Sales and Tech Team is here to help. We're always eager to find you the perfect product and answer any questions you have. When you place your order, we'll update you on the status and tackle any requests you have.
Fast & Free Shipping
Order Before 3PM EST For Same Day Shipping!

Contact info
296 Beanville Road, 05060, Randolph, United States
- (802) 728 6031
- sales@ledsupply.com
- ledsupply.com
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I appreciate all the component options
I appreciate all the component options, and the helpfulness of the staff.
We have ordered from LED Supply before
We have ordered from LED Supply before, and they had all our info on hand and made it very easy to make another upgrade possible at low cost and high impact.
Quick and Correct
The 12VAC to 12VDC converter easily fit in the exing power supply box to allow me to convert from incandescent to LED under counter lights.
Easy to place order
Easy to place order, shipped to me in a few days, shipped parts worked fine. Thanks for good customer service!
Great Technical support
Great Technical support, low costs, quick delivery. I learned ALOT!
Clean up your promotion pop-ups onyour website
Product is great. I've installed, looks good, and am really happy with it. BUT: I felt like I really got screwed on two fronts:
1) I get onto the website and a pop-up of 5% off and free shipping appears. Very appealing, but apparently in the fine print, my order didn't qualify for the free shipping and I didn't catch before placing the order. Buyer beware, that's on me, I get it.
2) Because I thought I was getting free shipping when I placed the order, I failed to notice that it it defaults to FedEx 2 day. Not the USPS so you have the opportunity to upgrade, but the bend over rate as a default.
So for a small order with 8 oz. of product I was pleased to place at a fair price of roughly $45, imagine my surprise when I opened the order confirmation email after the weekend past and discovered the total came to roughly $76.
I called the company on Monday, and they were apologetic, but it had already shipped. I got completely soured on what started out as a great experience.
Found exactly what I was searching for
Found exactly what I was searching for. Description of components was accurate and work as intended. Delivered quickly.
good information provided as this was a…
good information provided as this was a replacement part from the original manufacturer. part was easy to order, quick delivery and worked perfectly as advertised.
Lost shipment by USPS and how LEDSupply helped.
Even though USPS lost the shipment - it eventually arrived - that's more on USPS. LED Customer Support filed a claim with USPS when brought to attention the shipment seemed to be stuck somewhere with USPS, and then issued a new shipment once verified lost with USPS (but the same day the original USPS shipment arrived). Cameron in customer support at LEDSupply was helpful through the USPS delays.

Reply from LEDSupply
Good product and prompt shipping
Great product at a great price
Great product at a great price. Shipping was quick and arrived well packaged. The battery pack and LED strip work well together and were easy to set up in an area that doesn't have power readily available. Thanks!
The beetle clips didn’t work
The beetle clips didn’t work , the aluminum track could be slightly larger to accommodate the plastic lens, the tape strip and lens cover don’t fit well together , their is not enough wiggle room to slide the lens cover on easily!!!! I found after sliding one cover on that the tape strip has to be perfectly placed in middle of track!! I called about beetle clips and they said they would send a video they never did, I believe there are other products easier to work with I’m still trying to finish up, way to may hours into it!!! Very unsatisfied!!

Reply from LEDSupply
Great service!
Product is exactly as described and shipping was fast. A+ company and service.
Excellent products and support
Excellent products and support. Worked exactly as I planned. Fast shipping.
You had exactly what I was looking for…
You had exactly what I was looking for and it was delivered quickly!
Great products at a fair price
Great products at a fair price. Customer service is fantastic and helped me choose the right parts for my project. 4th time using them with the same ending. Excellent all the way around.
Easy process and got it on time
Easy process and got it on time. I wish they had more and accurate info on the 110 to 24V transformer, not a great product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







