LedPerf.com Reviews 2,580

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The best company in the market, amazing costumer service, huge care for the client. They send me an item by the post and the post office lost it, they send me another one right away for free. Qu... See more

Company replied

Rated 5 out of 5 stars

Answered all my concerns prior to purchase. I was concerned the headlight would not fit my motorcycle, I had previous issues. All confirmed ok & fitted perfectly. Great service & product.

Company replied

Rated 1 out of 5 stars

This is a French company using an Australian domain to trick you into buying low quality Chinese headlights that doesn’t last 12 months. Waste of money, dodgy company with low quality products. Doesn’... See more

Company replied

Rated 5 out of 5 stars

Ordered LED. Indicator bulbs for Vulcan. S 650. Perfect fit , plug and play installation . Price was excellent . One point , offer a complete set ( that being 4 LEDs ) as another option . Other than... See more

Company replied

Company details

  1. Auto Parts Store
  2. Electronic Spare Parts and Components Store
  3. Motorcycle Equipment and Accessories Store
  4. Salvage Dealer

Written by the company

LedPerf.com – Expert de l’éclairage LED pour auto et moto depuis 2007. Découvrez nos packs LED pour veilleuses, intérieur, plaque d’immatriculation, phares “xénon effect”, kits LED et kits xénon. Nous proposons également des barres LED, projecteurs et feux de travail pour tous usages. Plus de 550 000 véhicules déjà équipés avec une qualité de produits et de services reconnue par nos clients. Nous répondons rapidement à vos questions et expédions vos commandes sous 24 à 48 h. Tous nos produits sont spécialement adaptés à votre véhicule : sélectionnez simplement votre marque et votre modèle pour accéder à des packs 100% compatibles et prêts à installer. Stock disponible en permanence et produits garantis 5 ans. Passez à l’éclairage LED haute performance. À très vite sur LedPerf.com ! ********************************************************************************************** LedPerf.com – LED lighting experts for cars and motorcycles since 2007. Discover our complete range of LED packs for position lights, interior lighting, license plate, “xenon effect” headlights, LED kits, and xenon kits. We also offer LED light bars, work lights, and projectors for all applications. More than 550,000 vehicles already upgraded with products and service quality recognized by our customers. We reply quickly to your questions and ship orders within 24 to 48 hours. All our products are specially designed to fit your vehicle: simply select your make and model to access 100% compatible plug-and-play LED packs. Permanent stock availability and 5-year warranty on all products. Upgrade to high-performance LED lighting. See you soon on LedPerf.com!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

From ordering my fog lights and…

From ordering my fog lights and sequential indicators was overall a good experience.
I was missing a set of turn signals but we sorted out. I have a 2016 Triumph XCA and the lights look amazing as do the indicators.
Took about 5 hrs to install I took to a professional installer, had to do some fabrication to make everything work.
After installation it looks amazing 👍

1 June 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered led lights for my car on…

I have ordered led lights for my car on the 25th of May it is now the 11th of June I have still not received anything. Customer service is very poor and have made no attempt to resolve the issue they claim it's a problem out of there control but where very quick to take my money ...do not buy off this website absolute rubbish

25 May 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Adam Farrell,
We're sorry to hear that you're not happy with your experience.
Looking at your file, the Irish post office kept your parcel for 15 days, we have no explanation from them, we are sorry for this inconvenience beyond our control.
Our customer service has responded to each of your requests.
On the tracking, delivery is scheduled for today: https://www.anpost.com/Post-Parcels/Track/History?item=LD183680686FR
Good reception and good installation.
The LedPerf team

Rated 1 out of 5 stars

No instructions

I just bought a motorcycle and came with a brand new auxiliary LED lights ( boxed ). Tried to contact the customer support asking for instructions to fit this kit to my bike a and i received the following answer : "Without either, it's impossible to give you access to the leaflet, as it's only available from the customer account."
Wow .. if you don't have a order number you can't get the instructions, they keep everything secret ( Area 51 company :))) ). I'll bin the kit since is to complicated to install without instructions and never use or recommend this company !

30 May 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Robert, bogdan bolborea @yah**.com ?
You're not happy with your experience on our site, but if I understand correctly, you have no experience on our site, you haven't bought anything, and you don't have an account?
When you buy products on our site, and on the product sheet, it says ‘personalised assembly instructions’, the instructions will be automatically available on your LedPerf account, in the ‘my assembly instructions’ section.
Best regards.
The LedPerf team

Rated 2 out of 5 stars

Received the order really quickly but....

Received the order really quickly, but when I opened the parcel one of the ordered items was missing. The LED lights didn't come with the PDF instructions as advertised, and when I spent considerable time trying to locate assembly instructions, they were rudimentary at best, and didn't make sense. Trying to locate a contact email address is also nearly impossible. Free text conversation isn't available to explain your problem, and I had to try and filter through many pre-written questions to try and find one that was close to my issue.

30 May 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Jay Aitch
Unfortunately, we don't have any customers with the name Jay Aitch. Please tell us your first and last name or order number.
The assembly instructions can be found in your LedPerf account, under "My assembly instructions".
On the site, you'll find the contact page indicated everywhere. When you click on it, you'll have 7 possible e-mail addresses depending on your request.
There's also an emergency e-mail address if you don't receive a reply within 48 hours.
https://www.ledperf.eu/contact_us.php
We'll be delighted to help you, so please don't hesitate to provide us with any information you may need.
See you soon.
The LedPerf team

Rated 5 out of 5 stars

Very good product and service.

Very good service with a very user friendly website. Post time to New Zealand is about 12days by standard post. Product fitted exactly and was of a very good quality. The light emitted by the the LED blub they supplied was excellent and a massive improvement on the stock halogen part. I highly recommend Ledperf.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

another great buy

I've been buying items from ledperf for a number of years now and every transaction and delivery from France to UK has gone smoothly. Ledperf sell really quality items which is why I will keep coming back. The first led's I bought years ago are still working fine.
This last purchase was a full headlight replacement for a Triumph Thunderbird, the fit is accurate, not quite plug and play as I needed to bridge female to female spade connectors but that was no hardship and it all took about 20 minutes. The improvement in lighting is just wow, I can see and just as importantly drivers will find it harder to miss seeing me.
Postage for this purchase was free, I can track things all the way to my expected delivery day, payment by PayPal is easy and gives you some reassurance if you're not sure- but like I said, I've never had a problem.
Absolutely recommend ledperf.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Very good shipping experience

Very helpfull and professional company with huge selection of led products for every consumer who drives with something!I personally have now full led lighting on my ATV.Now my quad looks better with modern white lights,I see better when driving ,no matter is it road or offroad.Its also more safe now when road users see me way better than before.

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Royal Enfield Hunter 350

Royal Enfield Hunter 350. Purchased headlight, came with no instructions, does not fit. Contacted them, they said it requires a new housing. It arrived, is not a direct replacement and also contained no instructions or diagrams. I will never buy another item from them.
Reply to 5/21/24 comments from LEDPERF: I did complain that is why you sent the housing. As with the headlight NO INSTRUCTIONS or DIAGRAMS. The merchandise is in the trash where it belongs. You simply are not worth the aggravation.

18 May 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr James Horton
We are surprised by this review, as we have not received any emails from our customer service department recently to complain, is this normal?
Following the non-installation of your optic purchased in November 2023, we received a request from you in April.
As a result, we sent you, free of charge, a complete part to install the optic on your motorbike.
Our customer service department contacted you this morning in order to better understand your dissatisfaction. Please do not hesitate to reply.
See you soon.
The LedPerf team

Rated 3 out of 5 stars

Delivery delayed

Placed order on 4th may , they shipped on 7th may , and product arrived on 20th may. where as their website states that it’s 7-10 days for Australia. Better get it from other online stores with more reliable delivery. By the way, Product is good and working so far 12/06/24. Order no. 1739208

17 May 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Sandeep Singh
Thank you for placing your order with us.
You have chosen an economic delivery without signature.
Your order was shipped on May 7th and was delivered by Australia Post on May 20th.
Tracking link: https://auspost.com.au/mypost/track/details/LD182827527FR
We are sorry if this delay is not sufficient for you.
Please do not hesitate to contact our customer service if you have any problems, we will respond within 24 hours.
See you soon.
The LedPerf team

Rated 5 out of 5 stars

Wow.

Wow. 6 days from France to rural Queensland Australia. Bought Phillips 200% brighter H7 bulbs. Sure are brighter. Help a lot with country driving. Gets really dark out here. Lol.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Part never arrived.

Part never arrived.
Invalid tracking number given.
Told to wait for it to show on the NZ Post system
Will not reply to my enquires.

UPDATE:

Geoffrey took charge of the situation and promptly sent another item.

I was happy to be proven wrong and LEDperf is a legitimate trader with excellent products.

30 April 2024
Unprompted review
Rated 1 out of 5 stars

These globes also require resistors.

I bought a full set of globes for my B Class as the site says they are a simple swap and won’t affect the on-board computer. In fact, their lower power draw triggers all the bulb warnings. It was like a Christmas tree. When I contacted them, they suggested I install resistors. This was not initially mentioned and I would not have bought them if I’d known this.

2 March 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello,

You are not satisfied with your order on our site and we regret it.

The order you placed on our site dates back to January and was received on February 2nd.

So it's been almost 3 months since the order was received and so far you haven't contacted us.

We offered you the additional resistors on February 5 and you never responded to our offer.

We're surprised to hear from you today, as we haven't heard from you since.

Our customer service will contact you shortly to try and find a solution.

Sincerely the LedPerf team

Rated 1 out of 5 stars

1. The website is misleading with the…

1. The website is misleading with the Australian banner as it makes the user think they are purchasing from Australia rather than France, I chose economical delivery as I though the company was based in Australia but was surprised when I enquired after 2 weeks the product was in France.
2. These indicators are not for a Ducati 1098 they are just generic indicators, and I am very disappointed with the product as this is also misleading, if you state its for a Ducati 1098 it should be an exact fit which it was not for the following reasons.
A. Why add optional resistors for the LED, the Ducati 1098 requires these, however the connections don’t match on the bike so the cable had to be cut and the old connections cut off the standard indicators and soldered on ( see image) . If these indicators were as advertised I would not have needed to do any soldering.
B. When mounted these indicators do not cover the locating hole that was used on the old indicators leaving an unsightly hole, If these indicators were as advertised then the locating hole would be covered.
C. The mounting bolt is a different diameter causing a sloppy fit in the bracket.
D. I could not fully tighten the retention nut on the indicators as its in a tight location, with the standard indicators you get an extended nut to clear the area so you can get a spanner on it, however as the thread on these generic indicators is a different size I cant use the standard extended nut.

18 April 2024
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Darryl Mason,
You are not satisfied with your experience on our site and we regret this.
If the products are not to your liking, simply create a trade-in request from your LedPerf account, and we will collect the goods for refund.
You can also contact our customer service team, who will get back to you within 24 hours, Monday to Friday.
See you soon.
The LedPerf team

Rated 5 out of 5 stars

Top Service

Ordered on 26th March. Arrived at my door on 11th April in Australia. Tracking correct all along the way. Items exactly as ordered. Great price. I would have no hesitation in ordering again from this company and also recommending it to others.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

HID lights are incredible

I ordered a set of HID lights and I was very impressed with the packaging and product build quality. Everything was included to convert my old halogen bulbs to HID. These HID bulbs are super bright and light up the road amazing with a wonderful true white color. No more worrying about not being able to see when driving in the dark. I highly recommend checking out their products!!! Customer service was very responsive and answered all of my questions quickly.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant seller

Brilliant seller, instant dispatch, arrived within the week from France. Puts some UK sellers to shame. LED replacement kit for a 2008 FXDF, as advertised.

15 March 2024
Unprompted review

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