LedPerf.com Reviews 2,580

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The best company in the market, amazing costumer service, huge care for the client. They send me an item by the post and the post office lost it, they send me another one right away for free. Qu... See more

Company replied

Rated 5 out of 5 stars

Answered all my concerns prior to purchase. I was concerned the headlight would not fit my motorcycle, I had previous issues. All confirmed ok & fitted perfectly. Great service & product.

Company replied

Rated 1 out of 5 stars

This is a French company using an Australian domain to trick you into buying low quality Chinese headlights that doesn’t last 12 months. Waste of money, dodgy company with low quality products. Doesn’... See more

Company replied

Rated 5 out of 5 stars

Ordered LED. Indicator bulbs for Vulcan. S 650. Perfect fit , plug and play installation . Price was excellent . One point , offer a complete set ( that being 4 LEDs ) as another option . Other than... See more

Company replied

Company details

  1. Auto Parts Store
  2. Electronic Spare Parts and Components Store
  3. Motorcycle Equipment and Accessories Store
  4. Salvage Dealer

Written by the company

LedPerf.com – Expert de l’éclairage LED pour auto et moto depuis 2007. Découvrez nos packs LED pour veilleuses, intérieur, plaque d’immatriculation, phares “xénon effect”, kits LED et kits xénon. Nous proposons également des barres LED, projecteurs et feux de travail pour tous usages. Plus de 550 000 véhicules déjà équipés avec une qualité de produits et de services reconnue par nos clients. Nous répondons rapidement à vos questions et expédions vos commandes sous 24 à 48 h. Tous nos produits sont spécialement adaptés à votre véhicule : sélectionnez simplement votre marque et votre modèle pour accéder à des packs 100% compatibles et prêts à installer. Stock disponible en permanence et produits garantis 5 ans. Passez à l’éclairage LED haute performance. À très vite sur LedPerf.com ! ********************************************************************************************** LedPerf.com – LED lighting experts for cars and motorcycles since 2007. Discover our complete range of LED packs for position lights, interior lighting, license plate, “xenon effect” headlights, LED kits, and xenon kits. We also offer LED light bars, work lights, and projectors for all applications. More than 550,000 vehicles already upgraded with products and service quality recognized by our customers. We reply quickly to your questions and ship orders within 24 to 48 hours. All our products are specially designed to fit your vehicle: simply select your make and model to access 100% compatible plug-and-play LED packs. Permanent stock availability and 5-year warranty on all products. Upgrade to high-performance LED lighting. See you soon on LedPerf.com!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Honda bulbs

Ordered a full set of LED bulbs for my Honda CRV, plus the number plate bulbs too. Great quality bulbs, with a crisp white light, and very bright.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Need to be more informantive on fitment

I ordered the HID converison kit for my 3 series 2002 e46, i ordered this from the 3 series e46 page of the website, i received the product quick, but my problem is the fitment as ive come to learn they headlights do not fit my car at all, aswell as they have given me 2 h7 packages and 1 h8 but all 3 of the intructiuons given are for the h7 , i have tried emailling them 3 days ago about the issue to see if they could help me with the fitment but i havent gotten a reply, they should be more informative on exaclty what cars these headlights can fit, i will attempt to contact them again about the issue to see if i can fit it. i would love to give the company a higher rating but i havent experienced anything but trouble so far.

31 December 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Stephen
You are not satisfied with your experience on our site and we regret it.
You wrote to us on Saturday December 30th ...
Our customer service department responds within 24 hours from Monday to Friday, and as you probably know, January 1st is a public holiday, so it's normal not to have received a reply yet.
Rest assured, our team will reply to your request this morning.
See you soon.
The LedPerf team

Rated 1 out of 5 stars

This company uses an australian website…

This company uses an australian website but is based in France. They advertise 24hr-48hr shopping but I have been waiting almost 2 weeks and still nothing..

22 December 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Barks,
You are not satisfied with your experience on our site and we regret this.
All the information on our company is indicated on the site, you have the tab "who are we" with all the information available, nothing is hidden.
You have chosen an economical delivery without signature.
On tracking: https://auspost.com.au/mypost/beta/track/details/LD172482150FR
Your order is in the Australian international sorting center
I'm sorry that the postal agents in your country take so long to process international shipments, but as I'm sure you're aware, in recent years processing has taken longer because they check imported goods much more thoroughly.
As soon as the shipment is processed by the Australian postal site, it will be flashed to get an update, and will then be processed by your local post office to be delivered to you in the next few days.
Good reception and good installation.
The LedPerf team

Update : Issued on 28 December.
Good installation.
The LedPerf team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Excellent quality bulbs, fast dispatch and delivery even from France. Only company that listed different model bulbs as a package for the ZX10R. Only one small issue when received, manufacturer had put the wrong bulb in the wrong packaging so I received 2x H9, quick email to customer service and the correct H11 was sent out at the same delivery service as before. Very positive experience 👍

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Got the upgrade kit for our x3. Amazing transition from dull bulbs to very modern Snow White. Contacted customer support we purchased and was told the best option. Easy to fit. Thanks

17 December 2023
Unprompted review
Rated 4 out of 5 stars

Wish I'd saved the money

I purchase a complete kit to fit my S1000R. The actual fitting of the kit is straight forward, but awkward due to limited space. The real down side is that you have to leave the dust cover off, or put a hole in it to make room for the fan on the bulb. I opted for the latter which has meant I've experienced some fogging of the headlight. So I've opted to fit the original and to have the dust cover on. The led side lights are complete rubbish. Both started flickering within a short period of time and the dip beam side is more than awkward.
Since my last I will admit Ledperf have really gone above and beyond to help. They replaced my original dip beam led bulb and sent me an nano replacement which fits a better but in all honesty don't bother. The led bulb has a far less light spread than halogen. I've upgraded the original and kept the led on the main beam.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Product expensive and doesn’t work!!

Product expensive and doesn’t work!!
For return you have to pay and not deserve!!
Please AVOID this seller!!!

9 November 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Romeo Luca,
You are not satisfied with your experience on our site and we regret this.
You have chosen to purchase a retail product, not a vehicle-specific product.
Moreover, this product is not indicated without error on the dashboard. You should have chosen the additional resistor proposed with the LED bulb to avoid any error.
On November 18, you made a return request from our site, which was validated yesterday to return the products.
Unfortunately, you posted your 51st negative Trustpilot review on our site, without even daring to come and speak to our customer service team.
But when we look at the history of your reviews, we had little chance of getting anything other than this mark.
Don't hesitate to come back to us, we've asked our customer service department to contact you following your review.
See you soon.
The LedPerf team

Rated 5 out of 5 stars

Awesome light for my Husky 701

Awesome light for my Husky 701. 5x better than the OEM one. Much brighter, far better range and distribution of light. I can actually see where I'm going now! Thanks LedPerf :-)

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Great products and great customer service

Purchased some parking/side lights for by R1200rt LC which were advertised as Canbus compliant. Found not to be the case, Customer Service (Tony) provided a prompt response and some free 5W resitors/adapters to make it work..... and it did.

Fab response and great service as usual. Highly recommended.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

what an awful experience.

what an awful experience.

based in France NOT UK like their false logo has you believe.

Tracking doesn't work. Raise a call they say check the tracking - NOT UPDATED FOR 5 DAYS!!!!

It is your fault for not using a better fulfilment method.

AVOID THEM - YOU WILL ONLY BE DISAPPOINTED IF YOU DON'T

26 September 2023
Unprompted review
LedPerf.com logo

Reply from LedPerf.com

Hello Mr Andy Smith,
We're sorry you're not happy with your experience on our site.
Given the number of negative reviews you've written, we didn't stand much of a chance. (23 negative reviews).
All the information about our company is visible on the site, in the tab "who we are", we have nothing to hide.
You will also find this information in our terms and conditions of sale.
You have chosen to take an economy delivery without a signature.
Having placed your order on 19 September, our team was reactive and dispatched the order the same day.
Our forwarding agent collected the goods on 19 September and processed them on 20 September.
On 21 September, your parcel left France for delivery in the United Kingdom.
The parcel is now in the UK's international sorting centre, waiting to be processed by Royal Mail.
Once processed, the parcel will be handed over to you a few days later.
For delivery within 24/48 hours, choose Fedex express delivery.
Our customer service is available from Monday to Friday, with answers within 24 hours, so don't hesitate.
See you soon.
The LedPerf team

Update: the shipment was delivered on 28 September.
Royal mail kept your order for 7 days, unfortunately we do not have the cause.
Enjoy your delivery and installation.
Best regards.
The LedPerf team

Rated 5 out of 5 stars

My experience with ledperf have been ,5…

My experience with ledperf have been ,5 star ,in their help ,with technical issues ,returns ,and quality of products ,always ready to help ,with any issue ,if an issue arises ,I have converted my 2 pan Europeans to less,best move ever and ,so happy I purchased from ledperf.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

LED bulbs

Highly recommend this company for led bulbs great service and very quick delivery. LED bulbs are so bright also no hassle with returns. Superb

20 September 2023
Unprompted review

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