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Leasing.com Reviews 358

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TrustScore 4.5 out of 5

4.5

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its superb design, ease of use, and clear navigation, making it simple to find and compare offers. Many people appreciate the extensive choice of vehicles and the ability to easily filter options to tailor their car deals. The platform is frequently highlighted as efficient and effective for procuring a car, with many finding it to be the best in its class for leasing comparison. However, some customers also noted issues with pricing and service. A few people mentioned discrepancies between advertised quotes and final prices, or issues with vehicle availability. Some reviewers were not happy with the lack of options to select specific colors or trim levels after a model was chosen, and others felt the sales process involved pressure to choose more expensive models.

What people talk about most

Website

Users describe positive interactions with the website, highlighting its ease of navigation and user-friendly... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the website for being... See more

Price

People report ambiguous experiences with price. Many customers find competitive prices and good deals, with... See more

Product

Consumers find the product to be ambiguous. While some reviewers praise the huge choice of vehicles,... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the great service, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been recommending Leasing.com for years as an automotive editor - and now I’ve bought a car through them. Quite simply the site is superb - and the deals are even better. It’s very difficult to f... See more

Company replied

Rated 5 out of 5 stars

I'd never leased a - car before, but recently ordered a Cupra Leon which is due to arrive in a couple of weeks! Really great experience using leasing.com and the prices are as good as it gets. Very... See more

Company replied

Rated 5 out of 5 stars

Leased a Range Rover Vogue from Leasing.com and the whole process was so seamless it seemed too good to be true! I had a quick browse, it presented a range of ‘in stock’ Range Rovers, I submitted my e... See more

Company replied

Rated 5 out of 5 stars

Very straightforward to narrow down your search and see the offers available. Also a handy value rating for each deal, which rates the cost of leasing against the price to buy the car. My favourite... See more

Company replied

Company details

  1. Price Comparison Site
  2. Leasing Service

Written by the company

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

358 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered a car through this company in…

I ordered a car through this company in May 2023 and was told it would be delivered at the start of September. It is now the end of December and I still have no idea when I will be receiving my car, after paying them £300 for admin. I've been offered no apologies and no updates unless I pester them myself. They're now out of office even though last I heard I'd be getting my car tomorrow. Shocking customer service, avoid!!!

28 December 2023
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hi Aimee,

Thanks for your review,

As we’re THE car leasing comparison site we provide the widest choice of offers from franchised motor dealerships, independent brokers, motor manufacturers, funders and leasing companies and our success has been built on putting you in touch with our advertising partners who are able to meet your needs.

If you're struggling to get in touch with the lease provider, please can you contact us directly on help@leasing.com and we can assist further.

Many Thanks,
The Leasing.com Team

Rated 5 out of 5 stars

Perfect Deal

Great, easy to use, comparison website with lots of choices.
Found our perfect EV deal through Leasing.com
Very efficient and professional and excellent personal service!

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Leasing.com rentals advertised are…

Leasing.com rentals advertised are nowhere near what the leasing companies ultimately charges you. Please be very careful. I signed up with gateway2lease since their quote was the cheapest. When they sent the final quote it was nearly £15 higher per month which were lot more expensive than other agents. When they finally send the quote there is lot of pressure selling so do not rush to sign up as I did.
I would recommend leasing.com vet the leasing brokers carefully since they also fib and lie about the customer. That was certainly my experience with gateway2lease.

3 October 2023
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hi Chan,

Thank you for your review. We’re really sorry that Leasing.com did not meet your expectations.

It's worth noting that as leasing prices can fluctuate on a daily basis, we maintain a close working relationship with our advertising partners to ensure they consistently update their rates. It is extremely important that the lease prices advertised are accurate and available.

Based on our records, it appears you've already been in direct contact with us regarding this matter and we have contacted the lease provider on your behalf. Nonetheless, should you require further assistance please do not hesitate to contact us at help@leasing.com.

Many Thanks
The Leasing.com Team

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