learnsignal Reviews 

592
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clear study materials, comprehensive practice questions, and supportive tutors make exam preparation much easier and significantly boost their confidence. People love the well-structured courses, flexible formats, and short video lessons because they save time and fit exceptionally well into busy professional schedules. Some reviewers were not happy with the customer support, noting long waiting periods, generic replies, and a lack of personalized assistance for their inquiries. These particular individuals described the overall communication as highly unprofessional and felt that their specific concerns were completely ignored.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the helpful guidance, motivation, and prompt... See more

Customer service

Customers had positive experiences with customer service, frequently praising the prompt responses, practical... See more

Product

Reviewers mention positive feedback about product, highlighting that study materials, technical articles, and... See more

Service

Users describe positive interactions with service, highlighting that study materials and support are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Able to clear papers in my first attempt. Student support is helpful and prompt in their responses. Even though I am studying by myself, I never feel alone.

Rated 5 out of 5 stars

I’ve used Learn Signal for the professional level exams with 2 down and 2 left to sit in December. The format of learning is refreshing, with sharp focused videos rather than meandering long lectu... See more

Rated 5 out of 5 stars

Well structured Learning content and very detailed materials i.e. assumed knowledge content and resources helped me with my studies given to the fact that I got a lot of exemptions. It helps me to... See more

Rated 5 out of 5 stars

My personal experience with learnsignal It's been almost 6 moths studying with learnsignal. It feels like I've improved my understanding, knowledge, and confidence. All this achievement is... See more

Company replied


Company details

  1. Career and Education Provider
  2. also in
  3. Accounting School
  4. Educational Institution
  5. Training School

Written by the company

Helping you pass your ACCA, CIMA, FIA and AAT exams. Anytime, anywhere, on any device.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

592 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(592)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling technical support from the IT…

Appalling technical support from the IT team at Learn Signal.

20 April 2026
learnsignal logo

Reply from learnsignal

Hi Alex,

We can see our team sent across a temporary password to get you back in. We've reached out via email and WhatsApp too - please do respond there and we'll get this sorted for you right away.

Rated 5 out of 5 stars

Thank you

Thank you, Learn Signal Team!
Grateful to Ms Evita for the support and guidance for SBL. The study kit helped a lot to prepare for the exam.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

It’s very difficult when the only…

It’s very difficult when the only resource you have for exam preparation is a course book, especially when the content is long‑winded, full of jargon, and packed with unnecessary detail.
However, when it comes to LearnSignal’s study material, it’s a completely different story. Not only do they provide short, concise and clear textbooks, but they also offer videos to enhance your understanding. On top of that, you have access to a WhatsApp group for the paper you’re preparing to sit. This is truly fantastic because it gives you the opportunity to brainstorm ideas with peers, identify gaps in your knowledge, and discuss a variety of topics with other students — which is absolutely brilliant.
As for the new platform, I must say it’s very intuitive and easy to use. It’s a cutting‑edge system that keeps students engaged and makes reading on‑screen for long periods much easier. What I love most about the new platform is its flexibility: you can log in from your laptop or your smartphone, making it far more convenient to study on the go, especially these days when we all face time constraints.
Finally, we as students have tutors and the LearnSignal support team at our fingertips, available 24/7 and ready to assist whenever we need help.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Dedication and professionalism

The assigned tutor is very helpful and dedicated. The support staff are responsive. I am thankful to Learnsignal for their guidance in helping me to pass AAA and complete the ACCA exams.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Special mention to SBL

Special mention to SBL where the adhoc “kit” (released during the two weeks preceding the exam) is v. helpful!
The mock exams for the other exams are handy (given a small fee, you get a rating and detailed feedback)

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Learnsignal.....

Learnsignal provide CIMA students with a 360 degree approach towards studying, which has been intrinsic to the success of passing all of my OCS, MCS and SCS level exams in just over 3 years!

As a full-time Finance Director with a young family, their digital support resources and 24/7 access to industry leading lectures and module content has played an instrumental role in attainment of the CIMA qualification on a distance learning basis.

Evita and her colleagues at Learnsignal HQ are always on-hand to provide the advice, guidance and the technical knowledge at each stage of your CIMA journey. In particular, I recommend using their mock exam service; it could be the difference between case study exam success, or failure.

For me, I intend on subscribing to the Learnsignal Lifetime Access product to maintain my technical knowledge (CPD) and support the remainder of my career in the accountancy profession.

Thanks Learnsignal, I could not have achieved my aspirations without you!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I passed OCS… For me it was hours of…

I passed OCS… For me it was hours of practicing OCS style questions. Technical knowledge is one thing but I found applying it to the case study scenario a challenge. Taking a mock exam and failing and getting feedback from the tutors from learnsignal for me was invaluable. Good luck all.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

The F1 exam it was hard

The F1 exam it was hard. I had my first attempt on 10th March, I failed with 97 points. Then I said I will retake as soon as possible. It was this Tuesday, 24th March when I resit and passed 😊
I used, learning signal papers, the questions examples from CIMA, watched YouTube videos and asked AI to produce some more questions, with solutions based on what I remembered from the first time.
I think also the first time I was stressed that I will not be able to answer all the questions.
The second time I was more relaxed, because I knew how to manage my time, and was able to concentrate on the questions.
We have to answer at the beginning the question that we known and are easy. The hard ones, that will take more time need to be flagged and come back to them when all the easy are done. In this way we save time, and reduce stress.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Building confidence and clarity for the SBL Exam

I have been using LearnSignal for a while, but it was especially helpful for my SBL exam. The summaries based on the pre-seen information played a key role in building my confidence and gave me a strong, holistic understanding of the company and the industry. By effectively covering all relevant syllabus areas, they helped me see the bigger picture and apply my knowledge more confidently in the exam.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Satisfactory resolution of queries

I wish to extend thanks to Emily for resolving the issues raised in a satisfactory manner.

22 December 2025
learnsignal logo

Reply from learnsignal

Dear Herman,

We believe your queries have been addressed, and assisted on your CPD package. Please let us know if there are any further issues.

Regards,
Learnsignal Support

Rated 3 out of 5 stars

Dhruvi was great

Dhruvi was great , but some time the answers I had from her was not clear, and this need me to find out the correct answer by my self, in addition there was some mistakes in the videos and the queations

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended for ACCA success

I had an excellent experience studying F5 - performance management with Learn Signal for my 2nd try on this exam.
The teaching and study material were clear, engaging and always had help available on the what's app group. Their support and continous guidance boosted my confidence and I am delighted to say I passed this exam.
I highly recommend this school to anyone serious about succeeding in their ACCA studies.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Automatic renewal

I first contacted LearnSignal in 02.01.26, after noticing the renewal over the christmas period, to explain that I did not intend to continue my subscription and to request a refund. Despite multiple attempts to contact them since then, I have received no response, since an initial "will reply to you within 7 business days".
I also explained that my father passed away shortly before Christmas, which made it particularly difficult for me to deal with administrative matters like this at the time. I had hoped this would be taken into consideration, especially given how soon I had contacted them after the renewal.
To say I'm disappointed how they have conducted themselves is an understatement. There seems to be no way to contact except for an e-mail address they choose to ignore.

2 January 2026
Unprompted review
learnsignal logo

Reply from learnsignal

Dear Paul,

Our team has responded to your request on the same email thread. Please let us know if there are any further issues.

Regards,
Learnsignal Support

Rated 5 out of 5 stars

A better and quality alternative to other expensive options

I've spent the previous years doing my CPD on accountingcpd.net. Due to the ridiculously increasing costs, I decided to look elsewhere and found LearnSignal. I secured an amazing deal where I gained access for a year.

I completed 14hrs of CPD on this platform alone, I could have done more but I had met my quota. The CPDs were very well presented and easy to follow. I have some notes for improvements but that takes nothing away from the content on the website.

I had a meeting with an account manager when I signed up. Horrible meeting, the individual just showed me the website and a list of courses. I expected more. But this is a non-issue, as I mentioned, the courses were quality.

31 December 2025

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