Lear Capital Reviews 3,120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional approach, making the investment process clear and comfortable. Many people highlight the exceptional customer service, noting that representatives are patient, informative, and go above and beyond to ensure a smooth and satisfying experience. The overall service and user experience are frequently described as excellent, with consumers appreciating the ease of transactions and the personalized attention received. However, some customers also noted issues with pricing transparency, mentioning they were not initially informed about commissions or fees. A few individuals reported unsatisfactory interactions with specific representatives, particularly when dealing with smaller investment amounts or questions about buy-back policies. There were also isolated concerns regarding unfulfilled promises, such as not receiving offered free silver or difficulties with understanding the actual value of purchased metals.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise representatives for being... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the prompt... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Clients share positive opinions on user experience, often highlighting how easy and seamless processes were.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be c... See more

Rated 5 out of 5 stars

What made it memorable you ask? Darius Steele is the answer. I have been in sales all my life (Yachts in my case) and I learned early on that once the information is passed to the client the humanity... See more

Company replied

Rated 5 out of 5 stars

Hi I was greeted with such grace. Morrey was patient with us provided helpful information regarding silver & gold. He answered all our questions he has always been available when ever we called or e... See more

Company replied

Rated 5 out of 5 stars

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseb... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Gold Dealer
  4. Investment Service
  5. Non-Bank Financial Service
  6. Retirement Scheme Provider

Written by the company

At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you.

About Lear Capital

Written by the company

The Precious Metals Leaders Since 1997
At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you. We know you have a choice when it comes to investing in precious metals, and Lear has a streamlined acquisition process making your transactions FAST and EASY. We provide you with a personal account representative, a secure ordering environment, and a "real-time" investment relationship that keeps you abreast of spot pricing, precious metals news, and economic events that impact your retirement and your future. We also provide an industry leading Price Advantage Guarantee. Lear Capital is proud to have earned an A+ rating from the BBB and an AAA rating with the Business Consumer Alliance. We are also a PCGS (Professional Coin Grading Service) Authorized Dealer giving our customers the benefit of coin Grading Accuracy and Authenticity. We abide by the NGC's (Premium Guaranty Corporation) coin grading Standard of Integrity, and we support the ICTA (Industry Council for Tangible Assets) on issues of taxation, IRS regulations, and legislation that impacts all tangible assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

First time working with Lear Capital…

First time working with Lear Capital and Reid Andrew made it a great experience.

22 December 2025
Unprompted review
Lear Capital logo

Reply from Lear Capital

Jams & Helen, thank you for the 5-star review of Reid! We are thrilled you had a great experience with our team, and we appreciate you trusting us for your first purchase. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Truthfulness

I. Trust Peter to always tell the truth.

17 December 2025
Lear Capital logo

Reply from Lear Capital

Mary, thank you for your kind words about Peter! We are pleased that you had a good experience with our team. Thank you for choosing Lear Capital.

Rated 1 out of 5 stars

Don't want to do business with people like me

I went to their website to request information. There was a box to uncheck if you did not want a phone call. I unchecked it. I later received a phone call from a Lear representative. I was telling him I did not want to receive a phone call. He abruptly cut me off and said "we don't want to do business with people like you" and hung up. People like me keep you in business, but as directed, I will go elsewhere to do business

17 December 2025
Unprompted review
Lear Capital logo

Reply from Lear Capital

Hi Richard, we're sorry to hear that you are unhappy with our company. We are sorry for our error in reaching out via phone if that's not what you desired at this time. We'd love to learn more about the reported interaction with someone on our team, but we do not have enough information to reach out. Can you contact our customer care team at CustomerCare@learcapital.com or 1-800-885-LEAR(5327) so we can learn more and know it's not just a competitor talking down about our business? Thank you for your time.

Update: Richard, thank you so much for providing additional information and contacting us via email. We are sincerely grateful for your feedback so that we can look into how you were treated over the phone.

As for the "checkbox," we have passed your concerns along to our marketing team. As we are primarily over-the-phone business, it wouldn't make sense for us to not use the phone for follow up. The checkbox--though we can absolutely see how this could be unclear--agrees to "using autodialed/auto-selected, AI technology, artificial voice and prerecorded calls or text/SMS messages with marketing offers," not phone calls from our staff providing personalized outreach.

Again, we are so sorry for the confusion and the miscommunication. We truly appreciate you taking the time to speak further with us after this frustrating experience, and we hope to redeem your experience with us in the near future.

Rated 5 out of 5 stars

Professional staff

Professional staff. Great prices.

17 December 2025
Lear Capital logo

Reply from Lear Capital

Robert, thank you for the positive feedback about our team! We are glad that you received professional assistance and great prices. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Bill made the transitioning of my…

Bill made the transitioning of my stocks into precious metals extremely easy. Thank you so much.

17 December 2025
Lear Capital logo

Reply from Lear Capital

Linda, thank you for the kind review of Bill! We are pleased that he was helpful in your transaction, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Lear Capital was very professional

Lear Capital was very professional, courteous & patient with all of my questions & concerns. I will have no problem or hesitation referring Lear Capital Investments to any of my friends & family.

16 December 2025
Lear Capital logo

Reply from Lear Capital

Karin, thank you for your gracious feedback about our business! We love hearing that our team provided professional and personable assistance in your transaction, and we are glad you received valuable information along the way. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Very helpful and cordial

Very helpful and cordial

16 December 2025
Lear Capital logo

Reply from Lear Capital

Christian, thank you for the 5-star review of our team! We love hearing that you had a good experience with us. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Love that Annie Anderson 😁

I’m always happy to work with Annie Anderson. She is always pleasant and very smart. She makes spending my money a happy and joyful time for me. I don’t know how much Kevin is paying her but I hope it’s lots. Keep up the great work. 😁👍

15 December 2025
Lear Capital logo

Reply from Lear Capital

Rod, thank you for the smiles about Annie! We are thrilled that you enjoy acquiring metals and that Annie has been pleasant and personable for your transactions. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

I Got a Free Education in One Call !!!

I Got a Free Education in One Call !!!
I called Lear because I was listening to Barry Cunningham and I thought I would find out some details about buying Silver. Peter G. Answered the phone and we talked for over 30 minutes. He gave me the in and outs of buying silver, the three kinds of silver. I started taking Notes !! This was a class !! No Pressure !! Just solid information. Highly recommend Lear and Peter !! AAA+++

15 December 2025
Lear Capital logo

Reply from Lear Capital

Marie, thank you for your encouraging feedback about Peter! We are pleased that you received knowledgeable information and helpful assistance from our team, and we appreciate the gracious recommendation. It does make it fun to teach someone interested in learning! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Frank Parrino Rocks It Again

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseball as well as being a splendid lad. Go Dodgers for the third championship next year!

15 December 2025
Unprompted review
Lear Capital logo

Reply from Lear Capital

Susan, thank you for your kind words about Frank! We are thrilled you've had great service from him, and we smile to hear about the personal connection. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Our Visit with Demetri

Our Visit with Demetri. He really explained thoroughly. We were very comfortable with his information.

15 December 2025
Lear Capital logo

Reply from Lear Capital

Thank you for your kind words about our team! We are pleased that you had a good experience with us, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Keep from getting scammed

I was contacted by Lear Capitol in regards to my purchase and they went above and beyond to resolve what issues I had and definitely stand behind their sales. I would recommend them to anybody that is in the market for precious metals.

15 October 2025
Unprompted review
Lear Capital logo

Reply from Lear Capital

Mr. Hubner, thank you for taking the time to talk further with our team about your account. We are grateful for the opportunity to satisfy your concerns, and we appreciate your gracious recommendation!

Rated 5 out of 5 stars

I have great service with Derek Martin

I have great service with Derek Martin. He always answers the phone or if busy calls me back quickly. He helped me make a decision to take possession of my metals and advised me on which ones are available when I'm able to purchase.

25 November 2025
Lear Capital logo

Reply from Lear Capital

Cheryl, thank you for your gracious feedback about Derek! We are glad he provided responsive and informative communication for your investment decisions, and we hope you enjoy your purchase. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

I rate our experience an A+++

I rate our experience an A+++. Dimitri was so very helpful....above and beyond expectations. His experience and knowledge helped us decide our purchase. He explained all our options. His patience in answering a bazillion questions empowered us to make decisions. We had a little hiccup getting the money from our bank, but Dmitri provided everything we needed, and even helped us find a local place to mail the check. We feel like we have a friend in Dmitri!

17 November 2025
Lear Capital logo

Reply from Lear Capital

James, thank you for your encouraging words about Dmitri! We are happy that you received excellent information and thorough assistance in your investment process, and we greatly appreciate the effort taken to share in a review. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Received a beautiful 1 oz troy silver…

Received a beautiful 1 oz troy silver bar in the mail. Came quick and easy. Love it!

4 December 2025
Lear Capital logo

Reply from Lear Capital

Arleen, thank you for the kind feedback about our business! We are glad you are happy with your metal. Thank you for choosing Lear Capital.

Rated 4 out of 5 stars

ALL IS WELL THAT ENDS WELL

ALL IS WELL THAT ENDS WELL! Our account representative was apparently in a "devastating " auto accident and needed information was initially difficult to receive. We contacted Lear's Customer Care and every concern was fully addresssed. Gratefully, the account representative is doing much better recently!

3 December 2025
Lear Capital logo

Reply from Lear Capital

Frank, thank you for taking the time to share your review. We're sorry for the difficulty in extenuating circumstances, but we are glad that our customer care team was able to step in to help. Please don't hesitate to reach out with any questions or concerns! Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Lucy was fantastic

Lucy was fantastic, knowledgeable and professional in explaining our options and answering our questions. She followed through and was very kind the entire time.

2 December 2025
Lear Capital logo

Reply from Lear Capital

Marc, thank you for your 5-star review of Lucy! We love hearing that she was professional, knowledgeable and helpful in your investment process, and we are glad you got excellent service and options. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Great communication

Great communication, ease of making a transaction, and shipment to my door.

2 December 2025
Lear Capital logo

Reply from Lear Capital

Debra, thank you for the gracious review of our business. We are pleased that your purchase was smooth and well-informed, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 1 out of 5 stars

I trusted sales person.

I trusted your sales person but it seems that I should have shopped around more. I will admit my lack of knowledge was the reason that I made the purchase at the prices offered. My bad.

17 November 2025
Lear Capital logo

Reply from Lear Capital

Steven, we are sorry to hear that you are unhappy with your purchase. We would love an opportunity to work with you further and review your account. We've notified our customer service manager and hope to find a successful way forward. Thank you for your time.

Update: Thank you for taking the time to speak further with our team. We are grateful for your understanding and willingness to speak with us. Please let us know if there's any way we can serve you in the future.

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