From our first meeting with Fallon at the property we wanted to rent out to the new tenants taking residence was no more than a month. In between everything was dealt with quickly and efficiently an... See more
Company replied
Location
Switch location459 Hartshill Road, ST4 6AB Hartshill, GB
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See what reviewers are saying
Rosie Lloyd has been very helpful in making the whole process of rental stress free. Always willing to attend to our questions irrespective of the time and her marketing strategy and prowess got us g... See more
Our experience with Leaders, Hartshill is worth all the five stars and an extra star for Tiffany Whittingham. She was a delight to work with from start to finish. Even the way she did her viewing wa... See more
Company replied
Enquired about a property on Zoopla I got a response via email from Charlotte with an even better property alongside another option Charlotte was very understanding and good at listening to my re... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Hartshill
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
459 Hartshill Road, ST4 6AB, Hartshill, United Kingdom
4.2
Great
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Leaders - great service and value for money
We have used Leaders Hartshill for the past year, I am an experienced landlord with a large property portfolio. I can honestly say that Emily Brindley and her team in Stoke on Trent are one of the best letting agents I have dealt with for a number of years. She is organised, professional and very helpful. I would like to thank her and her team and would not hesitate in recommending this branch of Leaders to anyone looking for a reliable letting agent.
14 January 2022
Unprompted review
Reply from Leaders - Hartshill
Hi Teri, thank you for taking the time to leave a review for us at Leaders Estate Agents Hartshill. We're happy we could meet your expectations! We're really pleased to hear you had such a positive experience with our team! your wonderful feedback and rating mean such a lot to us. We are always more than happy to assist you if anything else comes up. Take care.
Emily Brindley the letting manager at…
Emily Brindley the letting manager at Stoke on Trent posted a bogus one star review not even visiting my business after leaving a one star review for genuinely awful service from the Hartshill branch for a property i rented through them.
I am currently looking at my options to
Take things further against Emily for libel.
Would 100 percent avoid leaders.
8 January 2022
Unprompted review
Reply from Leaders - Hartshill
Dear Nathan,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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