Ldshop Reviews 

3,345
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 815 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery, noting that transactions are completed smoothly within seconds. Consumers consistently find the online platform very reliable for game top-ups and truly appreciate the straightforward process. Many people also highlight great savings on game pack purchases compared to other places. Some reviewers were not happy with the refund process, noting that money was only returned as site currency rather than a proper cash refund. A few other people also felt that experiences fell short when unexpected transaction issues occurred and payments could not be successfully completed.

What people talk about most

Product

Consumers find product to be ambiguous, experiencing a mix of fast transactions and frustrating issues. While... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many experiencing issues such as transactions not... See more

Website

Clients share ambiguous opinions on website functionality and safety, as experiences vary significantly among... See more

User experience

Customers had positive experiences with user experience, finding the platform to be very easy and reliable... See more

Service

People report positive experiences with service, highlighting competitive prices and simple remote top ups.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good but the price could be a little less, giving abit more discount plus the handling fee, why add this? Other than that fast and efficient. Discount more and I will change to 5*

Rated 4 out of 5 stars

A friend introduced me to this! It does its service as expected, I've used it to spend hundreds of dollars without problem and I feel safe with it. The only issue is that they do not show anywhere t... See more

Rated 4 out of 5 stars

ld is actually quite fast and the multiple times i bought stuff i haven't been smac or hacked so 4/5 stars for me

Rated 5 out of 5 stars

Daunting at first, but the process is really straightforward. They do the top up for your game remotely and it's really simple. Would recommend as they are cheaper than in game payments by far.


Company details

  1. Game Store

Written by the company

LDShop is a game top-up store for under LDPlayer, and we offer services such as game top-up, gift cards, and vouchers at the lowest prices.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,345)

948 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Do not trust them blindly (Mixed experience)

initially my experience was absolutely terrible. i ordered a forza horizon 6 key - only to be told "its out of stock" - then why can you buy it? and then as a refund, they gave me their coins. After 3 atttempts of trying to get the game using the coins, i finally got the game, an overall fast but unpleasant experience. If you ask me, do not trust them blindly (especially for big purchases)

customer service is also incredibly unreliable: i asked why didnt i get the game, and they said that it was because "it was out of stock" and told me not to try buying it again today, yet i tried again a few minutes later, only to get the game and the code. Be careful ordering on this shop.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

they scammed me

10 August 2026
Unprompted review
Ldshop logo

Reply from Ldshop

Dear User:
Thank you for your feedback. Recently, some users have reported fraudulent activities involving fake DC accounts impersonating our official account. Please do not trust any information from unofficial sources. If you come across a suspicious account or a fake official account, please feel free to contact our official website customer service at any time to verify the information or report it.

Rated 1 out of 5 stars

Disgusting customer service if…

Disgusting customer service if something goes wrong (and it goes wrong often).Becareful using this

7 August 2026
Unprompted review
Ldshop logo

Reply from Ldshop

Dear User:
Thank you for your feedback, and we sincerely apologize for the unpleasant shopping experience.
We would like to understand what problems you encountered during your experience so that we can better assist you. If you are willing, we sincerely invite you to contact our official customer service again and describe the situation. We will do our utmost to assist you. Thank you very much for your support; we will continue to improve our communication and service quality.

Rated 1 out of 5 stars

If I could give it zero I would I…

If I could give it zero I would I started the process of buying gems through them at 4 am 8/4 it’s 4am 8/5 and still haven’t received my gems or a satisfactory response on getting my money back and they claim money back guarantee but I’ve been trying for 24 hours to get my money back so that’s a lie don’t go through this company they claim to be authorized third party vendors for these games and they aren’t according to the game

4 August 2026
Unprompted review
Ldshop logo

Reply from Ldshop

Dear User:
Thank you for your feedback, and we sincerely apologize for the unpleasant shopping experience.
We would like to understand what problems you encountered during your experience so that we can better assist you. If you are willing, we sincerely invite you to contact our official customer service again and describe the situation. We will do our utmost to assist you. Thank you very much for your support; we will continue to improve our communication and service quality.

Rated 1 out of 5 stars

LDshop scammed me completely

LDshop scammed me completely. I went to purchase a Roblox account and after paying through a digital giftcard, my ticket was deleted and I was removed from the discord server.

I have video evidence to prove it.

I genuinely thought I could trust these guys and then I got scammed out of $125 USD.

1 August 2026
Unprompted review
Ldshop logo

Reply from Ldshop

Dear user:
Thank you for your feedback. After verification, we have received reports that fraudulent DC accounts impersonating our official organization have recently been used to carry out scams. Please do not trust any information from non-official channels. If you encounter any suspicious accounts or fake official accounts, please contact our official website customer service at any time to report them.

Rated 1 out of 5 stars

Support service is atrocious

Support service is atrocious. One of the worst I have ever met and unfortunately had (tried to, really) dialogue with.
My order was not delivered and I have not got any refund. So no, cannot recommend this service at all

10 July 2026
Ldshop logo

Reply from Ldshop

Dear User:
First of all, we would like to offer our sincere apologies for the unpleasant shopping experience you encountered.
Since we are unable to determine the specifics of the issue you encountered based on your comment, regarding the situation you described, please feel free to contact our customer service again to explain the problem, and we will look into it and resolve it for you.
In addition, due to the high volume of inquiries, you may have been placed in the inquiry queue. This does not mean that our customer service team is unable to resolve your issue; please leave a message and wait patiently for our response.
Finally, thank you for your feedback, which will help us continue to improve the quality of our services.

Rated 5 out of 5 stars

Amazing!!

At first I'm scared to top up because it requires your info about the game account. I was so scared but yeah, I trust the process. And it authentic and safe...so far. But I love it, gonna top up here more

10 July 2026
Unprompted review
Rated 1 out of 5 stars

The most horrible experience in…

The most horrible experience in checking out as it continues to decline the transaction due to them thinking “abnormal activity”. Now if it happened once then cool. Tried different cards and still the same outcome. When I spoke to customer service they said “it is because I canceled many orders”. I didn’t cancel anything ordered it was their incompetent system and they were just as clueless as their system. This site is absolute garbage and frustrating. I just went with lobar which was super easy and not frustrating screw this site.

29 June 2026
Unprompted review
Ldshop logo

Reply from Ldshop

Dear User:
Thank you for your feedback, and we sincerely apologize for the unpleasant shopping experience.
The issue you reported may have been caused by risk control measures that led to the purchase repeatedly failing. We will reexamine the possible causes of this situation and make improvements.
Once again, we apologize for the inconvenience caused. Your feedback helps us continuously improve our service quality.

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