LawsonWestSolicitors Reviews 

178
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and deeply knowledgeable, making difficult legal processes feel much easier and more reassuring to handle. People also warmly appreciate the prompt communication, clear step-by-step guidance, and overall smooth service provided from the very beginning to the final completion. Some people were dissatisfied with the noticeable lack of transparency, accountability, and professionalism experienced throughout the handling of their cases. A few reviewers additionally noted that various document errors and communication issues left them feeling poorly represented and genuinely let down.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and thorough legal... See more

Customer service

Clients share positive opinions on customer_service, noting professional, efficient, and supportive... See more

Response time

Reviewers mention positive feedback about response time, highlighting swift, professional, and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting efficient handling and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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No recent history of asking for reviews

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4.7

All reviews

(178)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I worked with Kate Lea at Lawson West…

I worked with Kate Lea at Lawson West Solicitors by taking a previous employer to employment tribunal and Kate was successful in obtaining an unfair dismissal award against the employer.
Had a great experience working with Lawson West.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Lawson & West the Best Solicitors in the Midlands.

I have been using services of Lawson & West for past 15 years and they have been providing a first class service for my self and family. They are Legal 500 rated and with British Probate Awards, Tax and Trusts Finalist 2024. Me and my family have used them for Legal Advice and Service, Employment issues, Probate and Litigations. They have best legal teams in the Midlands.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Kate Lea

Outstanding service from Kate Lea. Highly recommended if you’re looking for a 5 star professional legal service with clear guidance, advice and support throughout the whole process.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We received an excellent service from Lawson West Solicitors. We got everything we wanted from a solicitor, good, clear advice on what our options were and the likelihood of what might be most successful, a clear price and no surprises there and an excellent, kind but straightforward manner. Ashley was a pleasure to deal with and I'm confident we got a better outcome because of his guidance.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had a very time-critical deadline to meet, financing a property, and Dylan Mann's legal service was outstanding. He kept me fully updated and was a pleasure to deal with. Highly recommended and reasonably priced.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Lawson West is the Best !

I had commercial conveyancing carried out by Dylan at Lawson and West. There were many complications but Dylan's patience and support was first class. He has gone out of his way to provide help to all parties involved and to get the issues resolved to satisfy all parties. Thank you so much - I don't think the sale would have completed without Lawson West. Definitely recommend the commercial team.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Lawson West Solicitors offer fantastic service.

Lawson West Solicitors were super-responsive, friendly and professional from the initial contact and throughout the entire process.
I would use them again without question and wholeheartedly recommend this company.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ashley Hunt

Fantastic service from Ashley Hunt - quick and professional, my issue was resolved within a couple of days. His advice was sound and balanced and I felt I knew all of my options at every point. Couldn’t recommend him and the firm more

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Fully Satisfied Client

Fully satisfied with the result and service provided by Joao and Sejal. I went with Lawson-West because they listened to me and offered some feedback before any money was exchanged. Some other solicitors requested fees before even engaging in conversation.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Ashley Hunt

Ashley Hunt was amazing, Ashley took the time to explain the information in great detail. He was so professional but also a human and new how I was feeling. I highly recommend anyone needing support with employment matters to contact Ashley.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Kate Lea, Lawson west exceptional service.

Kate Lea was amazing, she was very professional and efficient. Kate took the time to explain the information in great detail. I would certainly use your services again and I highly recommend anyone needing support with employment matters to contact Kate.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and professional service

Professional team, very responsive and kept me in the loop through the whole process of buying a property. Also patient and happy to explain things as required. Great service !

4 June 2024
Unprompted review

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