Lawson Cars Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Comfortable , competent, professional, and friendly service from the first phone call to the car handover. Kieron and Adam together with Tony from Oxford Garage Hurworth all played their part and w... See more

Rated 5 out of 5 stars

Professional service from start to completion. Minor hiccup sorted with minimal delay. The VW Tiago is just what we wanted. Many thanks. Mr & Mrs D Clark

Rated 5 out of 5 stars

Another great car from the team at Lawson Cars. Thanks to Adam for always looking after us, Michael for the mechanical side. Plus lovely car and presented perfectly by Keith. As always no pressure an... See more

Rated 5 out of 5 stars

Arrived to test drive a vehicle i had my eye on an came out with something else, theres some quality cars here! The guys are friendly, approachable and theres a very relaxed atmosphere, no hard sell w... See more

Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Auto Repair Shop
  4. Car Dealer
  5. Car Service
  6. Tire Shop

Written by the company

Lawson Cars is a used car dealer based in Middlesbrough, Teesside. We pride ourselves on the service we provide to our customers. We offer the following services: Sales Service Diagnostic Repair MOT Tyres Bodyshop


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(112)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service
Friendly helpful staff
I have purchased my last 3 cars from here all of which have been reasonably priced 🙂
Definately happy with all cars I have purchased from Lawson car sales 🙂

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, professional, friendly.

Adam the salesman was great from start to finish.

Had the car ready for a test drive, clear on his information about the car, no pressure applied.

I got a very fair PX for my old car and the transaction was smooth when I agreed to buy. Would return to Lawsons for another car in the future.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Quality Service

Quality service. I didn’t feel pressured at any stage during the process which can often be the case at other car dealerships.

Painless and accommodating process, 5* review. Thanks for your time and assistance Adam.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service received by Adam, very informative with no hard sales pressure
I’ve bought from Lawsons in the past and would certainly recommend using them
Will be back for my Services

27 January 2024
Unprompted review
Rated 5 out of 5 stars

Iawson cars

I had seen the car on internet white Audi q2 so phoned up to book a test drive, I went next day and car was waiting I took the car out and was very pleased with it my salesman was Adam and was very professional at his job at no point did I feel pressure to buy he was very helpful and answered any questions I had an excellent interaction overall.
I have visited the dealership a number of times looking at cars and my experience has been the same I have never been chased or followed around site and they have always been great to answer any questions I had , they keep a great range of stock and would recommend anyone checking out there dealership.
I bought the car !!! I take ownership in about a weeks time we can’t wait

21 January 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a VW Tiguan about 6 weeks…

Purchased a VW Tiguan about 6 weeks ago. Had no problems at all with car runs like a dream. I had a good experience buying the car no pressure. I got a decent price on my trade in car. Will definitely buy from here again and keep a German make car.

18 November 2023
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough

Had a vert pleasant and welcoming experience. John helped me as much as he could and was honest and insightful on the car that I have chosen.

Very quick and efficient with the exchange and was explained clearly.

Hastle free service and will recommend to anyone.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Adam the salesman was brilliant

Adam the salesman was brilliant, absolutely no pressure from him to purchase, we were left to have a good look around 2 vehicles that we were interested in. When we asked for a test drive he again just left us to it, with no pressure whatsoever. Fair price given for part-ex. Rushed the car through its mot and service so we could pick it up sooner.

All round, nice and easy experience from Lawson cars

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. No pushy salesmen, i was left to have a good look around the Audi i went to see, had a test drive, no pressure at all on the sale, gave me a fair price for my P/EX. When i went to collect the car, they had changed the water pump, serviced it, changed all the discs and put 2 new tyres on, it was also gleaming! The staff are lovely, make you feel very at ease, would definitely recommend them!

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellence Service

Excellence service from start to picking my new car up. No pushy Sales Reps Will definitely use Lawsons again and would highly recommend.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

No high pressure sales

No high pressure sales. Very relaxed, took car for a test drive to check it fitted into garage, Adam was very helpful, whole transaction process was simple.
Pleasure to deal with!!!

1 July 2023
Unprompted review
Rated 4 out of 5 stars

Adam was very helpful didn’t push us to…

Adam was very helpful didn’t push us to make our minds up just left me to decide which car I wanted (typical woman) however when ringing up to say I had transferred the cash the phone was put down before I had the chance to say anything else which I found quite abrupt, on the plus it’s a beautiful car.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Hyundai Tuscon

I just picked up the car I bought a few days ago. Adam was very kind and helpful. The entire transaction went very smoothly and efficiently. The car was very well prepared for pickup. Thank you for your help.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from adam and the…

Fantastic service from adam and the team ,went to look for a car no pressure at all was handed the keys to look over the car not like some garages that hang over you while looking at the car ,took for test ride loved it ,mot done service done and one happy customer ,thank you again lawsons cars

6 June 2023
Unprompted review
Rated 4 out of 5 stars

I saw the Polo TSI online phoned to see…

I saw the Polo TSI online phoned to see if they were open Sunday viewed the car. Tim was Great delighted with the service and experience

5 March 2023
Unprompted review
Lawson Cars logo

Reply from Lawson Cars

Thank you for the kind words, we hope you enjoy the new car!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look