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Lawn Love Reviews 2,377

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 896 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its professionalism, reliability, and the high quality of work performed, often noting that their lawns look fantastic and well-groomed. Many appreciate the ease of scheduling and communication, highlighting the efficiency and convenience of the overall user experience. The staff is consistently described as professional, friendly, and dedicated, with many reviewers commending specific individuals for their exceptional service and attention to detail. However, some customers were dissatisfied with aspects of the service, particularly regarding pricing and unexpected charges. There were instances where people felt misled about initial offers or encountered additional fees for services like overgrown grass. A few other people also felt that the quality of mowing was poor, with issues like damaged property, unfinished work, or a lack of attention to details such as edging and cleaning up clippings. Some also reported problems with account reactivation and billing discrepancies, including charges for services not rendered or for no-shows.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of work,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the service easy to use, with... See more

Price

Consumers find price to be ambiguous, with many reporting discrepancies between advertised and actual costs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so happy I found LawnLove. Communication is excellent, they reply immediately and follow up on all issues, they understand our need for lawn mowing and have provided contractors who know exactly... See more

Rated 5 out of 5 stars

I love my lawn coordinator, Broderick! He is professional, friendly, and so efficient. He has mowed for me three times now and trimmed our bushes. He does exceptional work. Highly recommend Lawn Lo... See more

Rated 5 out of 5 stars

I like the fact that I have the same team each mowing date, so we have excellent communication and being on the same page with regard to any mowing and trimming requests. For instance I asked Abel, m... See more

Company replied

Rated 5 out of 5 stars

Lawn love is very reliable. There website is very easy to navigate. Can easily reschedule appointments online. The service is very professional. I have been looking for a trusted company for months an... See more

Company replied


Company details

  1. Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

3rd time getting my yard done and it's…

3rd time getting my yard done and it's great! Worst part is Lawn Love bombards you to leave reviews. a review that's 250 words long to give your professional an extra dollar tip. 400 words and they get an extra $2. If I had time to mow my lawn, I could write the 5 reviews they are asking me to write every time I get my lawn mowed. This is not resulting in that. I am hoping they will leave me alone with the requests.

13 May 2026
Rated 5 out of 5 stars

I am so glad I found Lawn Love

I am so glad I found Lawn Love. It was so easy to use their site. I got a quote and a few minutes later I was set up for service. The crew does a great job mowing. Everything looks nice. If you aren't pleased with the crew, they will find you another. Lawn Love saved me a ton of time searching and getting quotes. So happy I found them and tried them out.

12 May 2026
Rated 1 out of 5 stars

Used them twice

Used them twice. Both times my property has been damaged. First a sprinkler then my storm door glass was smashed. I tried to cancel them after the first incident but was told I had to have three visits before I could cancel!

They replaced the sprinkler however with the storm door they asked me for how much the repair would cost. No idea so I googled the repair and put the medium in.

I received an email stating they had added the amount as a credit to my account. I've told them I dont want a credit so they can keep the money in their business, I want my door fixed!! Even if I cancel the account the credit is not converted into cash so im out of pocket.

Absolutely disgraceful practice. So when the website say they have a team of fixers for problems beware. They don't fix they scam. Zero stars.

12 May 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

Hi Gareth, this is genuinely hard to read and I completely understand your frustration. Property damage matters are handled by our specialized claims team. Your claim has already been received and is being handled by the appropriate team.

For further questions or updates, please reply directly to the email sent by the claims team. Responses are handled in the order received.

You can also check this link for more information: https://support.lawnlove.com/hc/en-us/articles/24337472074002--Customer-Property-Damage-FAQs

Rated 5 out of 5 stars

Lawn love is very reliable

Lawn love is very reliable. There website is very easy to navigate. Can easily reschedule appointments online. The service is very professional. I have been looking for a trusted company for months and got very lucky. Since I have been using Lawn love I can honestly say it was a great choice.

8 May 2026
Lawn Love logo

Reply from Lawn Love

Michael, that's genuinely good to hear! Finding a lawn service you can actually trust takes longer than it should, so we're glad the search is over for you. We'll keep showing up the same way every time.

Rated 4 out of 5 stars

They are a dependable

They are a dependable company and they get the job done. Good contact and communication.

7 May 2026
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Reply from Lawn Love

Good to know we hit the mark on communication — that's something we always try to stay on top of. Dependable is exactly how we want to be known, so hearing that from you matters. Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Service was completed in a timely…

Service was completed in a timely fashion. The service person was polite and professional.

7 May 2026
Lawn Love logo

Reply from Lawn Love

Five stars from Bee — we'll take it! Seriously though, thanks for the feedback. We know your time matters, so we always try to get in and out without making you wait around all day. Hope everything's still running smooth. Thanks for sharing your experience!

Rated 5 out of 5 stars

Theses guys do an amazing work

Theses guys do an amazing work. Very happy with the service

7 May 2026
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Reply from Lawn Love

That's what we like to hear, Greg! We don't cut corners, so knowing you walked away happy is the best kind of feedback we can get.

Rated 5 out of 5 stars

Good experience!

We’ve had a really good experience with our lawn care guy! He’s always reliable and comes through for us, even when we need something scheduled last minute. Super responsive, dependable, and easy to work with, which we really appreciate.

The only small feedback we’d give is that the lawn can look a little uneven at times, so maybe sharper blades or upgraded equipment could help with that. But overall, he’s been great and has helped us out many times when we were in a pinch. Definitely appreciate his hard work and reliability! Thank you Randy!

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Lawn Love came through .....

After initial "issues", Lawn Love's service was very good. The crew they finally found was awesome. I would recommend this company for sure.

6 May 2026
Lawn Love logo

Reply from Lawn Love

We sincerely apologize for this experience, Walter. Being guaranteed service for four consecutive days, including Easter Sunday, only to be let down each time while trusting those promises enough to hold off on other options is a serious failure on our part. We'll be in touch shortly to explore the options available to address your concerns and ensure your satisfaction.

Rated 5 out of 5 stars

One consistent mowing team makes great communication!

I like the fact that I have the same team each mowing date, so we have excellent communication and being on the same page with regard to any mowing and trimming requests. For instance I asked Abel, my team lead, to make sure the trimming went on both sides of the backyard fence since we own the property beyond the fence, and the team complied. Very satisfied. Also they always show up when the are scheduled.

4 May 2026
Lawn Love logo

Reply from Lawn Love

Love hearing this, Linda. Consistency matters, and it sounds like Abel and the crew have earned your trust — which isn't something we take lightly. That kind of communication is tough to get right, so we're glad it's working well for you. Thanks for sharing this!

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