Lavinto Lab Reviews 350

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often match descriptions and are made with durable materials. Many consumers are also very satisfied with the pricing, finding the products to be affordable and offering good value. The delivery service is often highlighted for its speed and efficiency, with many orders arriving in a timely manner. However, some people were dissatisfied with the delivery service, experiencing delays or issues with tracking information. A few other people also felt that the quality of some products decreased over time or did not meet expectations, with specific mentions of items not being true to size or having defects after a short period.

What people talk about most

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of items,... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting items arriving in... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast delivery and good quality of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value for money.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son was delighted with all that he got. White polo, trainers and t shirt. All excellent quality and perfect fit. We were missing an item, however, I contacted customer services. All I can say is... See more

Company replied

Rated 5 out of 5 stars

honestly the clothes are fantastic with a quality of ten, they never disappoint, they have always brought the package on time and nothing has ever been missing, as I said identical quality and the pri... See more

Company replied

Rated 5 out of 5 stars

Lavinto Lab is a lifesaver. Ships directly to your door unlike Chinese sellers going through long shipping processes. I ordered a pair of burberry shorts and they were absolutely class. High quality 1... See more

Company replied

Rated 5 out of 5 stars

Lavinto Lab is a great website offering many types of clothing and very reasonable prices. I bought from them many times;they came in great quality and amazing packaging and took around 12-14 days. I... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing I have ordered a lot of stuff…

Amazing I have ordered a lot of stuff but recently I’ve ordered and LV belt and it was amazing quality canr so quick amazing

17 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your great review, Viper!

We’re so glad to hear you’ve had such positive experiences ordering from us and that you loved the quality of your belt. It’s wonderful to know your order arrived quickly and met your expectations—that’s exactly what we strive for every time.

We truly appreciate your continued support and look forward to your next order!

- Nina, The Lavinto Lab Team

Rated 5 out of 5 stars

I was interested in buying shoes

I was interested in buying shoes from this website i texted them on tiktok about quality check pictures and got a reply really fast with 9 pictures about the box every side of shoes without watermarks then i changed my mind and decided to get other shoes from the website so i ask them again for quality checkup pics about another shoe which i also got around 9 pictures then i placed my order my order still hasn’t arrived yet but overall until now about the payment customer service was perfect

17 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for sharing your experience, Kaan!

We’re really glad to hear that our customer service team was able to respond quickly and provide detailed quality check photos to help you feel confident before placing your order. We always aim to be as transparent and helpful as possible, so it’s great to know that made a positive impression.

We appreciate your patience while your order is on its way, and we’re confident you’ll be just as pleased once it arrives. Thank you for your support—we’re always here if you need anything!

- Nina, The Lavinto Lab Team

Rated 5 out of 5 stars

Accelent

Accelent! I ordered a polo tracksuit top quality i recommend

17 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your great review, Alek!

We’re really happy to hear you loved your polo tracksuit and that you’re pleased with the quality. Your recommendation means a lot to us, and it’s always great to know our customers are satisfied with their purchases.

We truly appreciate your support and hope to see you back again soon!

- Nina, The Lavinto Lab Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping, outstanding quality and just the best place to buy from

20 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your fantastic review, Dave!

We’re so pleased to hear you were happy with the fast shipping and outstanding quality. Knowing you consider us the best place to buy from truly means a lot to our team and motivates us to keep delivering the same level of service and products every time.

We really appreciate your support and hope to see you again soon!

- Nina, The Lavinto Lab Team

Rated 5 out of 5 stars

They are legit i have ordered from them…

They are legit i have ordered from them 2 times now 10/10 quality

17 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your great feedback, Christopher!

We’re really happy to hear you’ve ordered from us twice and had such positive experiences each time. Knowing you’re satisfied with the quality and trust our service truly means a lot to us.

We appreciate your support and look forward to your next order!

- Nina, The Lavinto Lab Team

Rated 1 out of 5 stars

Shipping

Placed an order on more than $500 worth of clothes. I have been waiting more than a week and nothing has happened.

11 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hello Izu,

We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We completely understand how concerning it can feel to wait for an order, especially one you were excited about.

At the moment, our team is on a holiday break and will return starting February 24th onward. All new orders will be processed as soon as they’re back, and please rest assured that your order is in our system and will be taken care of.

We’d really like the chance to help you personally. Could you please email us at info@lavintolab.com with your order details? We can check the status for you and discuss the best solution — whether you’d like to continue with the order (and we’ll include a small gift for the inconvenience) or proceed with a cancellation. Whichever you prefer, we’ll be happy to assist you.

Thank you again for your patience and understanding.

Gabrielle
Customer Support Manager

Rated 3 out of 5 stars

I am waiting for like 7 days and it…

I am waiting for like 7 days and it still not arriving and there are no news about the track locațiune of The order please do not scam me and at least send it în the next 1-2 weeks

15 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hello Nico,

We’re truly sorry for the worry and frustration this delay has caused, and we completely understand your concern. Waiting without updates can be stressful, and we sincerely apologize for the inconvenience.

At the moment, our team is on a holiday break and will return starting February 24th onward. All new orders will be processed once they’re back, and please rest assured that your order is in our system and will be handled.

We’d really like to personally check this for you and provide reassurance. Please email us at info@lavintolab.com with your order details so we can review the status together. If you’d like to continue with your order, we’ll gladly include a small gift as a gesture of appreciation for your patience. If you prefer cancellation instead, we can assist with that as well — whichever you choose, we’ll be happy to help in any way we can.

Thank you for your patience and understanding. We truly appreciate it.

Gabrielle
Customer Support Manager

Rated 1 out of 5 stars

Shipping

I ordered a polo tracksuit it’s been 18 days I still haven’t gotten it I email them and they take so long to respond and when they do it’s a pre made template saying it will take 7-14 more days never gave me any real time or a real solution to the problem and the tracking is very confusing to understand.im sure the products may come eventually but for shipping its been a nightmare and only if u want to deal with it you should order from here

8 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for sharing your experience, and we’re very sorry for the frustration this has caused. Waiting for an order without clear updates is never enjoyable, and we completely understand how confusing and stressful this must have felt.

Sometimes shipping delays happen due to carrier backlogs or customs, and tracking updates can appear unclear while a parcel moves between locations. We also understand that our previous responses may have felt generic, and we apologize if they didn’t give the reassurance or clarity you needed.

We’d like to personally help resolve this for you. If you reach out to us directly with your order number, we can check the current status, provide a clear update, and ensure your order gets to you as soon as possible.

We truly appreciate your patience and hope to make this right.

— Lavinto Lab Support Team

Rated 5 out of 5 stars

I want jacket for Canada goose

I want jacket for Canada goose

5 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your review! We’d love to help you with your Canada Goose jacket request. Please reach out to us directly with the specific style, size, and any other details, and our team will be happy to assist you in finding the right product.

We appreciate your interest and look forward to helping you!

— Lavinto Lab Team

Rated 5 out of 5 stars

I ordered an essentials tracksuit and…

I ordered an essentials tracksuit and it came very quickly it is most definitely a 1:1 rep I couldn’t be more pleased with the quality and the price i will definitely be buying from here again thank you.

3 February 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Love seeing this — thank you so much for the awesome feedback! 🙌

We’re really glad your tracksuit arrived quickly and that you’re happy with the quality and value. That combo is exactly what we aim for, so it means a lot to hear it landed right for you.

We appreciate you taking the time to share your experience, and we’ll be here whenever you’re ready for the next one. Thanks again for the support! 💙

- Lavinto Lab Team

Rated 5 out of 5 stars

Great customer support

Great customer support! Responsive in a timely manner and really interested in resolving customer's problems. Thank you so much.

15 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your kind words! We’re really happy to hear that you had a positive experience with our customer support. Our team truly cares about helping our customers and resolving any issues as quickly and smoothly as possible. Your feedback means a lot to us — thanks again for taking the time to share it! 💙

- Lavinto Lab Team

Rated 4 out of 5 stars

Faith restored in Lavinto Lab

After a disappointing start of a parcel not arriving before Christmas and the wrong item actually delivered, the customer service team re issued the original order straight away. It arrived very quick and the quality was really good. My son was super happy and I was too. My faith in Lavinto Lab has been restored. Thank you

27 December 2025
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your kind words and for giving us the opportunity to make things right. We’re truly sorry again for the initial issues with your order, but we’re really glad our customer service team was able to resolve it quickly for you.

Hearing that your son was happy with his order — and that your faith in Lavinto Lab has been restored — genuinely means a lot to us. Thank you for your patience, understanding, and for trusting us again. 💙

- Lavinto Lab Team

Rated 1 out of 5 stars

fraud

I tried to place an order but the payment system is completely broken.
First I attempted to buy a hoodie and the payment was instantly cancelled by PayPal. Then I tried to buy another product using Klarna and it was declined multiple times, even though my information was correct.

It feels very unprofessional when a store advertises payment methods that don’t actually work. If you don’t accept Klarna or PayPal, then don’t show them as options at checkout.

Very frustrating experience and a waste of time. I couldn’t complete any order at all.

24 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

We’re really sorry to hear about your experience, and we truly understand how frustrating this must have been.

We do offer PayPal and Klarna as payment options on our store. However, in some cases, payment attempts can be affected by factors outside of our direct control, such as:

• Location or country
• Bank or provider restrictions
• Payment provider security systems
• Account-specific limitations set by PayPal or Klarna

We completely agree that it’s frustrating when a checkout process doesn’t work as expected, and we’re sorry for the inconvenience this caused you.

If you’re still interested in placing an order, we’d genuinely love to help — just reach out to our support team and we’ll do our best to assist you with an alternative solution or help troubleshoot the issue.

Thank you for your feedback — we take it seriously and appreciate you bringing this to our attention.
– Lavinto Lab Team

Rated 5 out of 5 stars

The best ever was so nice every thing…

The best ever was so nice every thing good quality

24 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your lovely review! ⭐️

We’re truly happy to hear that you had such a great experience and that you loved the quality of everything. Your kind words mean a lot to our whole team!

Thank you for choosing us, and we hope to see you again soon 💛
– Lavinto Lab Team

Rated 4 out of 5 stars

Didnt get the trousers at first but…

Didnt get the trousers at first but they sent a replacement that is very good quality.

22 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your review and for giving us the opportunity to make things right! We’re really glad to hear that the replacement trousers arrived and that you’re happy with the quality.

We truly appreciate your patience and understanding throughout the process. Your satisfaction means a lot to us, and we’re always here if you need any help or support in the future.

Thank you again for your trust in us — we look forward to serving you again! 💙

Rated 5 out of 5 stars

Underated

Crazy good quality and prices, huge range of products as well and service is great aswell🤞

21 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for this amazing review! 🤞 We truly appreciate your kind words and support. We’re thrilled to hear you’re loving the quality, pricing, wide product range, and our service — that means everything to us!

We’re always here if you ever need anything, and we look forward to serving you again soon. 🙏

Rated 5 out of 5 stars

Very good company its good very good…

Very good company its good very good clothes and trainers and is very good quality

17 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your kind words! We really appreciate your support and are so happy to hear that you’re loving the clothes, trainers, and the quality of our products.

Your feedback truly means a lot to us, and we’re always here if you ever need any help. Looking forward to serving you again soon! 🙌

Rated 4 out of 5 stars

I ordered a jacket and a tracksuit…

I ordered a jacket and a tracksuit which did take some time to arrive but it did end up coming. A few faults with the jackets so i did email the team and i would just love to say, 10/10 service from Kimmy. She managed to ship me out a replacement item for the faulty jacket and now it is on its way. Great work guys keep it up and you will guaranteed be known worldwide.

15 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your amazing review and for taking the time to share your experience with us! We truly appreciate your patience with the delivery and are really glad everything arrived safely in the end.

We’re especially happy to hear about your experience with our support team — Kimmy will be so grateful for the kind words! Providing fast, caring, and reliable service is something we take great pride in, and we’re delighted we could resolve the issue quickly for you.

Thank you for your trust and encouragement — feedback like this truly motivates our whole team. We’re always here if you ever need anything, and we look forward to serving you again soon! 🌍✨

Rated 2 out of 5 stars

jeans low quality

jeans low quality

11 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your feedback. We’re really sorry to hear that you’re not satisfied with the quality of the jeans.

This isn’t the experience we want any customer to have, and we’d really appreciate the opportunity to look into this for you and make things right. Please message us directly with your order details so we can investigate the issue and provide a proper resolution.

We’re here to help and committed to finding the best possible solution for you.

Rated 5 out of 5 stars

Amazing service and quality!

10 January 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much for your kind words! We truly appreciate your support and are so happy to hear you’re loving both our service and quality.

Your feedback means a lot to us, and we’re always here if you ever need any help. Looking forward to serving you again soon! 💙

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